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Uplift Desk has a rating of 4.4 stars from 560 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Uplift Desk most frequently mention customer service, danielle breed, and high quality. Uplift Desk ranks 1st among Office Furniture sites.
I needed help with ensuring my order was tax-exempt. I e-mailed the customer service address and Steven Lawrence got back to me very quickly. He worked with me to get the right information and to get the order processed quicky. He was helpful and kind every step of the way!
The deliveries came in random shipments on random days. Never got a update on shipment changes and kept having to call about missing pieces as I found find out by building without being able to. Had to work a high stressful job on the floor for days before all pieces came in. Still waiting for another. A $3000 desk shld not be this unorganized. The directions were also terrible to put together. Whoever made them is in the wrong career. Hopefully the stress this desk caused me will be better one day when all the pieces get here…..
I recently had the pleasure of interacting with Anthony Tipton at Uplift and his exceptional customer service left me feeling impressed and grateful. I had bought a desk from Uplift and unfortunately, it arrived with a chip on it. Due to travel, I hadn't had the chance to open the box and inspect it until after the 30-day window had closed. I reached out to their service line and spoke to Anthony - and while he would have been fully within company rights to say he couldn't do anything to help, he instead was incredibly understanding and went above and beyond to help me find a solution to the problem.
Anthony's level of service was truly remarkable. He was professional, courteous, and empathetic throughout the process. He offered me several options to remedy the situation, and even after the matter was resolved, Anthony followed up to make sure that everything was working out smoothly. It is clear that he is dedicated to providing the best possible experience for his customers.
In my opinion, that's how you get a customer for life! I highly recommend Anthony Tipton and Uplift to anyone who is looking for high-quality products and outstanding customer service. Thanks Anthony!
Date of experience: April 20, 2023
I had a fantastic experience with Avalon. She patiently answered all my questions. I'm extremely satisfied with my purchase, and it's all thanks to her excellent service.
Date of experience: August 14, 2023
Desktop of my order was damaged in shipping. Contacted customer service and Avalon was quickly able to sort out a replacement desktop for me free of charge.
Date of experience: October 8, 2022
I am a disabled veteran in need of a postponed shipment of a standing desk. Danielle Breed was extremely helpful in helping me with this.
Products used:
Standing desk
Date of experience: February 7, 2024
The desktop arrived damaged from shipping and Marianne Nissim was very helpful with arranging the replacement. I was happy with the prompt and flexible customer service.
Date of experience: August 19, 2021
I reached out to the customer service to ask about my standing desk, I talked to Luis Castillo, he immediately followed up with an email to show me the next steps. Thanks so much!
Date of experience: November 7, 2022
Forgot to apply a coupon code and customer service rep Steven Bostic applied it for me after I already submitted the order. I appreciated the understanding and the help. Thanks!
Date of experience: October 4, 2022
I was looking to purchase a new standing desk/table and Julian was very helpful explaining everything to me. I went back multiple times for clarification and he always responded quickly.
Date of experience: September 10, 2021
Great experience! Very professional staff - thanks to Marcus Brent and Marianne Nissim - for making multiple purchases so easy. Fabulous product as well!
Products used:
Standing desks
Date of experience: July 29, 2021
Avalon Myst Reese's customer service level is amazing. She helped me resolve an issue and made sure my order shipped on time. Avalon also responded to all my emails immediatly.
Products used:
Stand Up Desks
Date of experience: November 4, 2022
My support person Avalon Myst was extremely professional answered all my questions, knowledge about their stuff help me find the part the fit my monitor. Thank you
V. mendez
Date of experience: March 15, 2022
We have purchased four desks from Uplift over the past few years and both experiences have been excellent. The desks are top quality and the customer service is even better. Highly recommended!
Products used:
Desks and accessories
Date of experience: May 10, 2021
Everyone on my friends list I am sure is aware of my desk fiasco. A year and 4 months before finally getting my top to my stand-up desk.
I have to say; UPLIFT DESK, out of Texas, which is where I got it from by seeing it on FB; THEY ARE A STAND-UP company.
They first told me I had to buy a temporary desk top while I waited for the Pheasant Wood top I had ordered a year ago in July. That was in November last year.
In January? They refunded that money to me; with deepest apologies because of the continued delays.
I finally got my desk top about 2-3 weeks ago. Wanted to order some under desk cabinets. They gave me a $250 credit towards one, I bought the 2nd one to put on each end; and they gave me a 25 year warranty starting on the delivery date of my cabinets.
If you're looking into a STAND-UP desk for your home or office? I cannot speak more highly of this company.
My sales rep; Tim Rudy? Kept me up to date throughout the entire time.
You don't see that type of customer loyalty in todays world.
So glad I did business with them.
Tip for consumers:
If you’re looking for a standup desk? I can’t say enough about Uplift Desk… you WILL NOT GO WRONG.
Products used:
Desk and all acessories
Date of experience: October 17, 2022
Avalon helped me place my order; for some reason, the system would not allow me to pay because my email address. Worked through chat, phone, and email and finally placed my order. Thank you.
Date of experience: March 14, 2023
I wrote an email to return an item and they answered right away. I appreciate making the process easy. I bought another item and it was processed pretty fast. Thank you!
Date of experience: January 22, 2023
Uplift desk has amazing customer service. Avalon Myst Reese addressed my concerns immediately and we were able to settle the matter within 10 minutes.
Tip for consumers:
Customer service is responsive and helpful.
Products used:
Standing Desk
Date of experience: October 31, 2023
Avalon Myst did an amazing job of working with me to figure out which desk is right for me. She also helped to ensure the desk would work for my height and my current furniture config.
Tip for consumers:
Lots of options for desk customization - take your time to go through what you really need.
Products used:
Standing desk (frame only, probably)
Date of experience: September 19, 2022
I reached out via the site chat to get some help with a laminate color. Bney quickly responded and the sample is on its way. Thank you for the help Bney!
Jim
Date of experience: April 10, 2023
Sam Cobb was helpful, armed with the authority and knowledge to help with my unusual request. She is a credit to the company and I'm pleased to be their customer as a result.
Products used:
Standing desk with lots of extras.
Date of experience: July 4, 2023
He was very helpful to explain what accessory I need to ensure that my monitor could be placed safely. He also made sure I knew how to return the accessories I didn't need.
Date of experience: February 24, 2022
I had an issue with the packages I received for my desk. Avalon from customer service was able to quickly and easily resolve the issue. Looking forward to using my new desk!
Date of experience: July 7, 2022
Ordering a new desk was painless and the customer service team, especially Avalon, was helpful and very responsive! I'm looking forward to getting my new desk!
Date of experience: November 1, 2022
I needed help figuring out how to best get a desk sent internationally to Canada from the US. Harper Stevens at Uplift Desk helped me figure out the quote and answered my questions quickly.
Date of experience: February 14, 2022
Uplift Desk's customer service is top notch! Avalon was very helpful and very responsive! This was one of those customer services experiences that was quite nice.
Date of experience: February 25, 2022
I had such a great experience with Avalon, placing my order for my first standing desk.
Thank you so much, Avalon, for ensuring I placed the right order!
Date of experience: February 19, 2022
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