Uplift Desk

I had a little bit of damage on the surface of the desk, I contact uplift about it, I very quickly got a response from Avalon Myst who in no time flat had a replacement desktop ordered and ready to be shipped out. She was super friendly and an overall delight to talk with. Great company with a great product with even better employees! Thanks Avalon Myst!

After a terrible experience attempting to order a desk from a different company, I discovered Uplift Desk. I called their phone number, which is easily located on their website. I was quickly connected to Avalon in sales, and she was amazing! She was knowledgeable, polite, helpful, and personable. She addressed my concerns and answered all my questions. Once I was ready to move forward, she worked with me via phone and email to create a custom invoice. I am eager to receive my desk, and I am definitely impressed with Uplift Desk's customer relations so far. Thank you, Avalon!

I got my first order from uplift this past week and even though I needed a replacement tabletop due to issues with the shipper, the uplift customer service process was seamless. The representative Krysten who assisted me was very helpful in getting me a replacement out quick and provided me wonderful customer care. I look forward to trying out my new desk soon and will definitely shop here again!

I went all out on the desk and got a lot of the cool accessories. The desk top feels solid and high quality. The accessories are top notch and super useful, especially the CPU holder, keyboard tray, and the saddle stool. And the post sales service is absolutely incredible. The paddle keypad is great but I changed my mind and wanted the number keypad. Avalon in customer service was super quick to respond and helped me get my keypad replaced. Would highly recommend!

I know people often say this, but I really don't normally take the time to write reviews. I decided to make quite an investment in Uplift and their products while remodeling a home office. I was a bit concerned at first as this was a business exchange totally done on line. But I wanted to take a chance on an Austin company, and I am so glad I did. Of the many transactions I placed, I had only one that I needed help with involving a chair damaged on arrival. I reached out to customer service and was so pleasantly surprised by the support Krysten provided that I told her "this is what customer service means". She saw my issue completely through to a satisfactory resolution and I am so pleased with her support and Uplifts handling of the issue that I will not hesitate to work with them again when it's time to remodel my Husband's home office. - Thank you Uplift and Krysten!

I purchased a V2 Commercial standing desk from Uplift Desk and am very happy with the product. The desktop did come with a negligible defect in a corner, but I did reach out to their customer service anyway to let them know. Marianne Nissim was the representative that assisted me, and she was extremely helpful. Not only was she quick to respond to my inquiry, but she also offered me 3 different options for me to choose from to make up for the inconvenience. I was more than happy with all 3 options she offered and ultimately am happy that I purchased the desk from Uplift Desk among the many other options out there in the market.

I am a software engineer who works remotely from home, and I needed a new standing desk to break up the monotony of sitting all day. I purchased a new standing desk from Uplift Desk, which was a great shopping experience. Their online tool to view your product with all the customizations helped me visualize what I was purchasing. After receiving (and loving) my desk, I later wanted to make a change and exchange part of my desk for a larger piece. Danielle Breed from customer support hopped right on my support chat, and helped me resolve my inquiry! It was so fast and friendly, honestly one of the best shopping experiences I've had in a while.

Since I've gone fully remote, I wanted to upgrade my uplift desk with more accessories that would help me be more ergonomic and also be adjustable for my partner to use since we share the space. I'm so happy with the Uplift desk I have, I wanted to stick with their brand. I called to ask a bunch of questions. Keyaira, the rep who helped me was very knowledgeable and helped me tailor accessories to meet the very specific needs I have. The phone call was way better and personalized than onsite chat services, I got through to her right away, and she even made completing my order online easy. Best of both worlds. I highly recommend working with an Uplift Desk rep if you have any hesitations or questions.

This review is to highlights customer service alone (I haven't received my product yet). I was lucky enough to have Danielle help me with my order, she was incredibly polite, helpful and went all the way to make sure every potential pain for me was addressed. She was the reason I was able to complete my order. I hope this message gets to her leaders so that they appreciate her doings as much as I have!

I can't speak to the quality of my desk yet, because I only just placed the order. But I was so impressed with the experience of working with customer service to customize my desk. I called customer service and was connected with someone (Kelly Anderson!) who not only answered all of my questions patiently, but helped me come up with a more personalized order and even gave me a discount. I emailed him back and forth constantly changing my mind about details and he was more than patient. Towards the end of that process, I had a very niche question about the depth of the wrist rest on one of the keyboard trays...something I didn't expect them to know. I used the chat feature and was connected with someone (Danielle Breed!) who dealt with my 2 or 3 pretty strange questions, kept me patiently informed and was just overall so reassuring. These two associates were what customer service should be everywhere. Thank you!

A while ago I bought a table and chair from Uplift Desk.
They are wonderful products and they make my work much easier.
A couple of weeks ago I had an issue with the chair and contacted their costumer service.
I got in contact with Avalon, and she went above and beyond to help me out and replace my chair.
She made sure to ask all the questions to understand what happened, and did everything she could until the issue was solved.
I felt heard and taken care of.
Would recommend their products in a heartbeat!
Thank you!

I recently got the go-ahead to purchase equipment from Uplift from a months-old quote that I was sure would be expired. But Anthony Tipton responded within minutes with changes I requested and a new quote! I was able to use a credit card and purchase what I needed within minutes. And he even slipped in a little bonus item for me...thank you, Anthony!

After completing a warranty claim for an Uplift desk damaged from delivery, I received excellent customer service over the weekend from Danielle Breed. A replacement desk is on its way and I am a very happy customer! Thank you Danielle!

Steven Bostic worked with me for several hours today as I went back and forth on final details before ordering my new desk. I was very indecisive, struggled to make a selection on color choices, but he pleasantly and graciously I felt confident and happy with my order. Thank you Steven! I'm excited to receive my new desk soon.

My wife bought me the beautiful V2 desk with a reclaimed fir desk top. It's beautiful, easy to assemble, and works great! I had a question about a back ordered part. Samantha C in customer support was great!

I was minutes too late requesting an exchange of desktops—my order has just shipped! However, Steven helped me arrange an easy and free exchange of desktops to get the right one fast. (The desks are really nice too.)

I give this company 5 stars for their outstanding customer services. I ordered a charging cord for my uplift Swell Mouse. When I received it the cord was showing the electrical cord wires. I contacted customer service chat and was assisted by someone and they were to contact me. I also reached out to Danielle Breed who I placed my original order and provided her a picture she was able to get my replacement out and should be getting it by Monday. As stated this was great customer service.
Thanks again Danielle

Marianne was my customer service rep when my desk arrived damaged and I did not see within the 30 day return time due to travel. She was very understanding and helpful, and got the necessary approvals to ship me another part quickly! I appreciate her timeliness and promptness.

Avalon and Uplift Team! Thank you is not enough for your assistance with creating my new desk for the office! Your customer service, timely responses and discussion to assist me with my purchase went above and beyond.

I will be referring you and your company to others at the office and other friends. Looking forward to working with you in the future.

I recently ordered my Uplift standing desk and had a ton of questions during the checkout process. Luckily, one of their associates, Avalon Myst was super knowledgeable and able to help me every step of the way. She even caught a few mistakes I made when building my cart and explained the remedy in a really easy-to-follow way. I am grateful for the help and so so so looking forward to getting my new desk!

I purchased a desk set up from Uplift back in November, and honestly have been loving it. Ordering was super easy, there were a ton of options, and most everything shipped quickly. The stuff that was on backorder was clearly communicated and arrived when promised.

I decided to add to my desk accessories recently, and reached out to the Chat feature on the website. I spoke with Avalon, and she was able to put together a small discount for me! She was a pleasure to work with, communicated when she needed from me clearly, and got back to me just as promised. An excellent experience!

I bought a V2 commercial desk with a whiteboard. It is a great mix of an actual desk and a whiteboard, where it doesn't have the flimsy feel of a whiteboard or the cheap quality of whiteboards. Once it's all setup it is STURDY, even at tall heights. The delivery was the next day or two, super fast.
I had bought an extra advanced management kit, but it's really not necessary with the stuff the desk comes with already. Avalon from their customer service was super helpful and made it really easy to refund the kit.

I just want to give a big shout out to customer service rep Avalon Myst Reese who helped me place an order today. I have been emailing with her since yesterday, asking her for mock ups of multiple desk options. She is great! And when I was having trouble ordering on the website, she took my order over the phone. Another note-- Uplift Desk has the most amusing "on hold" music. Highly recommend. I am looking forward to getting my desk!