Upwork has a rating of 2.5 stars from 2,117 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Upwork most frequently mention customer service, credit card, and job success problems. Upwork ranks 7th among Freelancing sites.
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Upwork has been my trusted platform for finding freelance opportunities and connecting with clients from around the world. The platform's vast network of clients and freelancers, comprehensive job listings, and secure payment system make it easy to find meaningful projects and build a successful freelance career. I appreciate Upwork's commitment to transparency and professionalism, as seen in its dispute resolution process and feedback system, which ensure fair and equitable transactions for both parties. Moreover, the platform's collaboration tools and communication features enhance teamwork and streamline project management. With Upwork, freelancing is not just a job—it's a rewarding and fulfilling career.
Business practices are arbitrary and unfair with the cost for freelancers of doing business on the site constantly increasing and various services and perks taken away. Not worth it for freelancers--and clients don't fare much better.
My experience on Upwork has been amazing. I have met great clients on Upwork with the past three years and completed several projects successfully. The platform offers the best support and I recommend for freelancers who work remotely.
They posted a fake job posting and prompted me to sign up before applying. When I finished signing up, I went back to apply for the job and it wasn't possible. I realized that the post was an example of a job that I could get if I signed up and not for an actual job. It turns out the real application was to even be considered for jobs because they emailed me in the middle of the night to tell me that my profile wasn't accepted. I graduated with multiple awards and am looking for experience, but they're just looking to pad their bank account by taking massive billing fees from people who want to charge more.
Tip for consumers:
Use a different website
Products used:
Freelance
Introducing to you... the most trustworthy and usable freelancing site. There might many other... but comparing to them... in my opinion Upwork is the best... it's secure... it's look classy... it's perform well.
Love to work with Upwork.
It has been a great journey so far, I'm looking to expand with Upwork. They have the best clients base. The quality of the platform has never been easier.
Profile. https://www.upwork.com/freelancers/~010acecd7ae8b1d124
The fees would be more reasonable. For beginners after taxes and upwork fees there's literally no money left from the salary. But a great place to gather more experience and contacts! Easy to use and a lot of work options available.
I'm using upwork for a total of 5 years now and it relly helped me to connect with clients who have the same focus as mine. Upwork has been very helpful as well in providing jobs for stay at home moms like me who still wanted to pursue her career while staying at home. I will always be grateful for upwork and I will always stay in this platform to search for freelancing gigs
I'm using Upwork for since day 1. Finding clients is 100 times easier compared to any other similar platform.
The platform itself is perfect and always improving. My whole business is tied around Upwork and it couldn't be better!
There is no privacy with Upwork. They suspended my account (which had all 5-star ratings) because of a comment in an email stream. Neither I nor the freelancer had spoken to Upwork about this. If it was an infringement of their policy, I don't have a problem with it. But the suspension was done without warning and could only be known by reading the email stream. I don't want my business known by the snoops at corporate headquarters of Upwork.
It was my first time and I ended up talking on WhatsApp to the freelancer. He took my website credentials and put malware all over my three sites. I had to close two sites and the third one is from being ranked number one in google to not ranking.
As a brand new freelance writer this is the perfect platform to start out on. Picked up some great jobs in the space of a couple of weeks and have some really happy customers! Would recommend to all new freelance writers.
The concept of it is a great one, but the service at upwork is the worst. They don't care about honest transactions and are willing to let scammers work on their platform as long as they get their cut. I lost thousands of dollars with upwork and they did nothing about it.
Not an honest company at all, use a different platform.
I've been with Upwork for several years now and I appreciate the efforts they have to improve the platform for both clients and freelancers. I just hope that they would consider reducing fees because freelancers are getting hurt with the fees. Overall, it's still a great platform because clients and freelancers feel secured. I believe that Upwork will still do its best to improve more. Thank you!
My sister who worked for oDesk (now Upwork) was before earning hefty sums of money from just working for the then oDesk. Suddenly, her account was terminated for no apparent reason. She told me that she contacted the US Office, and they promised to reinstate her which they did. However, when the oDesk (Upwork) Philippine branch saw this, they hurriedly closed her account once more for no apparent reason.
Upwork has been on a MASSIVE downhill slide since oDesk. They no longer handling their own dispute system (they are outsourcing it to some inattentive company called modira). Fraud charges on my paypal account are up from the new lower class of workers and when you dispute the charge with paypal, upwork tells them they are handling it. Instead, your dispute gets lost in a slow support system called MODIRA which is outsourced as well
It's BAD. 90% of of the jobs go wrong and support handles maybe 5% of the disputes! This isn't just an issue of crap work. They don't care about either the freelancer or the job poster.
There are literally tens of websites that are gathering freelancers to help people all get work done all over the world. I have hired a writer to help me enhance and make my CV look nice. Key features:
- No need to pay the freelancer upfront
- No taxation for non-US customers
- accepts PayPal
Didn't work for me on other occasions, but will highly recommend for any writing needs.
I have been with Upwork as a Freelancer from the beginning when they merged with Elance. Once you decide on your work category you need to bid on as many projects as you can. In my case it is voice overs and within a week of my joining I had an offer to work on a clients project and I was thrilled. Work rules from Upwork are strict and if you follow the guide lines the work will come. Make sure your client has posted the escrow before you start a job and ask questions of your client so there is no misunderstanding. You can work full time or part time, your choice. Alan M.
I am a copywriter and I have had wonderful experience with meeting great clients who are very communicative and it has been a wonderful experience growing my skills and my portfolio! I highly recommend.
I thought i was hiring a freelancer from the USA, turns out he was from and African country.
Upwork allows fake profile images, fake country locations and fake work skills to be displayed on their platform.
This cost me big on a job that was completed not to the specified request.
Upwork do not care when the work is of low quality or does not meet the contract specs, they say they are not responsible for this and i just have to work it out with the freelancer who refuses to refund my money.
This will not make any judgements if the customer is not happy with the work, so you are stuck with no satisfactory job completion and no refund.
I have worked on many freelancing platforms for the past 2 years. I started working on Upwork in May 2020 and since then I loved working on it. Upwork is the best freelancing platform I have ever worked on.
Tip for consumers:
If you want to earn great money and without any disturbance, then Upwork it is
Products used:
Freelancing Platform
I've been using Upwork since the beginning of my Freelance Career and so far I've had nothing but a wonderful experience. I've helped some friends joining the community since it worked well for me and now my friends are also spreading the word.
A big thank you to the Upwork team!
Was quite happy with Elance until Upwork took over, then I noticed a decline in job offerings, pay and general customer service. When I called to finally close my account after dealing with one too many issues, the rep on the phone didn't seem to care when I told her how disappointed I was with Upwork. Don't waste your time.
I am lucky that I have worked with the best clients thus far. Only one customer is kind of absconding with this final escrow. But apart from that, I have only met with gems. That said, I have applied for various jobs with great excitement. It is not the money that turns me on, in the first place. It is the thrill and joy of working on an engagement that is close to my heart. However, on many occasions, I have sadly realized that requirements are posted but the respective clients do not look at them for days on end. They either never look at these ads, or look at them but do not respond to applicants. Eventually, these posts just fade away, for want of a better word. I hope Upwork has a mechanism to manage this, in the interest of all the stakeholders; the freelancer, the client, and the platform. The second category of the client is the one who never confirms the payment details, offers a low rate, but expects the moon and something else.
I am really enjoying working with different clients at this platform.It gives you a number of opportunities to present your skills and portfolio to clients and get work remote work. I will highly recommend it to anyone who wants to make a career as a freelancer.
I am a teacher by profession. But I also worked as a graphic designer for about 5 years. I use this knowledge of mine to work at Upwork as an additional source of income. Of course I have made a considerable amount of money so far.
Thank you for helping me grow! You have helped me to discover of my potential. I have been invited for many job posts and been hired more than I have expected. I have just started this August 2020 but the opportunity is really overwhelming! Kudos Upwork!
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