• Upwork

Upwork

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Overview

Upwork has a rating of 2.5 stars from 2,117 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Upwork most frequently mention customer service, credit card, and job success problems. Upwork ranks 7th among Freelancing sites.

  • Service
    475
  • Value
    457
  • Shipping
    251
  • Returns
    287
  • Quality
    451

This company does not typically respond to reviews

Positive reviews (last 12 months): 22.7%
Positive
5
Neutral
0
Negative
17
270
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How would you rate Upwork?
Top Positive Review

“Unlocking Freelance Opportunities with Upwork”

पपीता म.
4/23/24

Upwork has been my trusted platform for finding freelance opportunities and connecting with clients from around the world. The platform's vast network of clients and freelancers, comprehensive job listings, and secure payment system make it easy to find meaningful projects and build a successful freelance career. I appreciate Upwork's commitment to transparency and professionalism, as seen in its dispute resolution process and feedback system, which ensure fair and equitable transactions for both parties. Moreover, the platform's collaboration tools and communication features enhance teamwork and streamline project management. With Upwork, freelancing is not just a job—it's a rewarding and fulfilling career.

Top Critical Review

“Not worth it”

P X.
9/10/24

Business practices are arbitrary and unfair with the cost for freelancers of doing business on the site constantly increasing and various services and perks taken away. Not worth it for freelancers--and clients don't fare much better.

Reviews (2,117)

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Reviews that mention popular keywords

customer service (91) freelancing platform (135) credit card (22) customer support (43) payment protection (24) freelancing site (80) bank account (20) freelancing career (24) post jobs (16)
Thumbnail of user jonahu
1 review
0 helpful votes
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November 30th, 2020

Working in the Upwork community has been one of my best experience and strongly recommend the community to anyone who might be interested to join.

Thumbnail of user markb1984
1 review
0 helpful votes
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May 6th, 2020

It is so excited to meet new clients, delivery result to the customer and get paid by upwork.
It's safe and reliable platform.
Thanks upwork!

Thumbnail of user frankg565
1 review
0 helpful votes
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October 13th, 2020

I am proud to be a freelancer working for Upwork. It's only been a month but I have made a steady income with it already.

Thumbnail of user tatianak23
1 review
0 helpful votes
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September 27th, 2020

There is a real opportunity for growth and development here! A very smart and reliable freelance platform. I love Upwork! Here are the best clients

Thumbnail of user kellys847
2 reviews
0 helpful votes
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September 16th, 2020

I really have enjoyed my time on Upwork so far. Any issues I have had upwork is very quick to respond and help me out.

Thumbnail of user samirs38
1 review
0 helpful votes
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November 4th, 2020

Geat plateforme for freelancers world wide. I recommend highly i am working on it since 2014 and its amusing.

Thumbnail of user salmaj7
1 review
0 helpful votes
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April 20th, 2021

Upwork is a great platform to work. Through upwork we can enhance our skills and grow in our own career/field.

Thumbnail of user donm638
1 review
0 helpful votes
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March 30th, 2021

This is a reliable website for Freelancers. Thank you so much! I hope I could grow more in this industry.

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Thumbnail of user abdulw60
2 reviews
0 helpful votes
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March 21st, 2021

Upwork is best platform for freelancer. I highly recommend this for freelancing. It's service is too good and understandable condition

Thumbnail of user serhiiy
1 review
0 helpful votes
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June 29th, 2020

Upwork have the biggest and greatest opportunity that I have. It's really changing my life and move to best future.

Thumbnail of user taherb1
1 review
0 helpful votes
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November 15th, 2020

Upwork is a great place to work and share your experience as a freelancer. It's full of opportunities and diversity.

Thumbnail of user erickm153
1 review
0 helpful votes
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October 29th, 2020

Excellent platform to realize economic and career growth dreams. I would recommend all young talents to engage on the platform.

Thumbnail of user tasnimj4
1 review
0 helpful votes
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October 13th, 2020

It's really amazing platform for all of the freelancer and buyers also. Really professional and user friendly. I love it

Thumbnail of user rgdfgsd
1 review
0 helpful votes
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October 31st, 2020

Great and safe website to work with clients around the world. Support team is always ready to help. You can be sure in your safe work with Upwork

Thumbnail of user manuela159
1 review
0 helpful votes
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October 23rd, 2020

I have been working as a freelancer developer for 3 years in Upwork. Is the best site for dev's who want to works as a freelancer. 100% recommended.

Thumbnail of user alexeyg14
1 review
0 helpful votes
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August 1st, 2020

I glad to be as part of upwork.com. I will try to improve my self and the use this service like my favorite job.

Thumbnail of user gaurangr
1 review
0 helpful votes
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January 22nd, 2022

We are working with Upwork for the last 2 years and help of this platform we learn and achieve many goals for our business.

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Quality
Thumbnail of user roxanag27
1 review
0 helpful votes
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March 12th, 2021

Upwork has helped me a lot to grow professionally thanks to the opportunity it offers to work with people from all over the world

Thumbnail of user septii
1 review
0 helpful votes
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December 17th, 2020

Upwork is large market place online job. I have work on Upwork more than 5 years, and found great client from Upwork. Thanks Upwork

Thumbnail of user smm11
1 review
0 helpful votes
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December 17th, 2020

The platform offers a great opportunities for all fields of business and skills. There is a tight competition which promotes quality of the work

Thumbnail of user muhammadi80
1 review
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September 11th, 2020

Nice platform to find your required work. Just a little bit costly now for the freelancers. There should be some relief for the freelancers.

Thumbnail of user nthabisengm8
1 review
0 helpful votes
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March 1st, 2021

Registering with Upwork was one of the best decisions that I have made. The job offers are amazing and I have really enjoyed working with my clients.

Thumbnail of user yusufr19
1 review
0 helpful votes
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June 1st, 2020

Upwork is the best platform a freelancer can dream of. I've been on upwork for a while now and it has been a great experience so far.

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Thumbnail of user shahbazh3
1 review
0 helpful votes
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July 15th, 2020

Feeling successful to be apart of upwork family!
Thanks for everything Upwork team!
All credit goes to my colleagues.

Thumbnail of user dilawarh1
1 review
0 helpful votes
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July 11th, 2020

Number one app for freelancing all over the world with quality support and good rules and terms and services

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From the business

Find freelancers and freelance jobs on Upwork - the world's largest online workplace where savvy businesses and professional freelancers go to work!

Company Representative

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Visitor S.
Typically does not respond to reviews

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