• Upwork

Upwork

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Overview

Upwork has a rating of 2.5 stars from 2,117 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Upwork most frequently mention customer service, credit card, and job success problems. Upwork ranks 7th among Freelancing sites.

  • Service
    475
  • Value
    457
  • Shipping
    251
  • Returns
    287
  • Quality
    451

This company does not typically respond to reviews

Positive reviews (last 12 months): 22.7%
Positive
5
Neutral
0
Negative
17
270
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How would you rate Upwork?
Top Positive Review

“Unlocking Freelance Opportunities with Upwork”

पपीता म.
4/23/24

Upwork has been my trusted platform for finding freelance opportunities and connecting with clients from around the world. The platform's vast network of clients and freelancers, comprehensive job listings, and secure payment system make it easy to find meaningful projects and build a successful freelance career. I appreciate Upwork's commitment to transparency and professionalism, as seen in its dispute resolution process and feedback system, which ensure fair and equitable transactions for both parties. Moreover, the platform's collaboration tools and communication features enhance teamwork and streamline project management. With Upwork, freelancing is not just a job—it's a rewarding and fulfilling career.

Top Critical Review

“Not worth it”

P X.
9/10/24

Business practices are arbitrary and unfair with the cost for freelancers of doing business on the site constantly increasing and various services and perks taken away. Not worth it for freelancers--and clients don't fare much better.

Reviews (2,117)

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Reviews that mention popular keywords

customer service (91) freelancing platform (135) credit card (22) customer support (43) payment protection (24) freelancing site (80) bank account (20) freelancing career (24) post jobs (16)
Thumbnail of user mohamedm135
1 review
0 helpful votes
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February 26th, 2021

Best site for both freelancers and clients. It had a strong and great system to guarantee all rights for both the freelancer and the client.

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Thumbnail of user gracem324
1 review
0 helpful votes
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January 20th, 2021

Upwork experience has been amazing. Its my source of income. I love love love Upwork and i pray to God Almighty to sustain them forever!

Thumbnail of user sharminr3
1 review
0 helpful votes
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December 9th, 2020

I got my 1st success on Upwork after quitting my 9-5 job. I am looking forward to gaining more success in Upwork. Thank you, Upwork!

Thumbnail of user janical
1 review
0 helpful votes
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September 30th, 2020

Very helpful and there are so many legit clients that can help to boost your knowledge and skills. And can earn accordingly to your work.

Thumbnail of user iwana
1 review
1 helpful vote
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June 30th, 2018

I have received good work from upwork wish i could have gotten it at cheaper price all in all it was ok work and i wish them the best

Thumbnail of user talehm
1 review
0 helpful votes
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August 12th, 2020

Thank you upwork. You are best site in the world for work. Thank you created this site. I am very happy thanks

Thumbnail of user nabeela20
1 review
0 helpful votes
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July 23rd, 2020

Upwork is providing a great platform to freelancers. Thank you upwork for this platform and giving so much success stories to freelancers.

Thumbnail of user roykemaen
1 review
0 helpful votes
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April 5th, 2021

Amazing freelancing site. Upwork team protects both client and freelancer to achieve to meet and achieve the project goals.

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Value
Quality
Thumbnail of user farhadh5
1 review
0 helpful votes
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January 15th, 2021

I love Upwork. I am a web developer, I offer services in this market place. Upwork is a true and safe marketplace.

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Thumbnail of user jishnus
1 review
0 helpful votes
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December 15th, 2020

This is one of the best site for freelancers as well as for clients. I will recommend this site to all the freelancers.
Happy freelancer here :)

Thumbnail of user tasnimt1
1 review
0 helpful votes
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October 21st, 2022

Thanks a lot for opening a website like Upwork. I'm continuing and will continue in the coming future. Thanks a lot again!

Tip for consumers:
You can use this website.

Products used:
Project

Service
Value
Shipping
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Quality
Thumbnail of user adams91
1 review
4 helpful votes
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January 31st, 2014

Payout done today!
Instant payout from premium area.
I get money with Perfect Money
01/31/2014 08:44
Currency: USD
Batch: *******

Thumbnail of user anjanp
3 reviews
1 helpful vote
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July 9th, 2020

This is the best site for freelancers. All the projects in it are quality projects. I love it so much. I highly recommend it to all.

Thumbnail of user alis266
1 review
1 helpful vote
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November 23rd, 2020

I have been working on Upwork since 2017, and I have nothing but songs of praise for Upwork. I will continue working here as long as I can.

Thumbnail of user nayeemalmehdimonirs
1 review
0 helpful votes
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September 29th, 2020

Upwork is a place where you can showcase your skills to the fullest and where you will get the real value for your skills and knowledge.

Thumbnail of user sanketv
1 review
0 helpful votes
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August 20th, 2020

Upwork is very reliable platform for work remotely. I have found success on upwork and very happy after working on upwork.

Thumbnail of user issae6
1 review
0 helpful votes
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March 22nd, 2022

Upwork makes working online with different clients around the world very easy. Very professional platform with professional clients too! Love it.

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Thumbnail of user mdimrana1
1 review
0 helpful votes
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November 10th, 2021

Freelancer is a livelihood platform through which we earn a lot of dollars and it is a trusted platform for freelancers

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Thumbnail of user duongn11
1 review
0 helpful votes
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March 1st, 2021

This is a great website. You can get a job wherever you are. If you can afford the opportunity always comes.

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Thumbnail of user scottp787
1 review
0 helpful votes
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January 28th, 2021

Upwork is the greatest freelancing platform. Cool clients, big projects, new technologies, and more and more!

Thanks, Upwork!

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Thumbnail of user asmaeb
1 review
0 helpful votes
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May 27th, 2020

Upwork is a good platform for a freelancer to find a job. However, the service fee is a little bit high.

Thumbnail of user adityaw
1 review
0 helpful votes
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November 10th, 2020

Good platform with good implementation: secure and easy and fast to use and work on. Good for people from all countries

Thumbnail of user umara25
1 review
0 helpful votes
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October 29th, 2020

Great platform for all the people...
New opportunities for everyone to get jobs and earn more and more...

Thumbnail of user mdasrafalin
1 review
0 helpful votes
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July 4th, 2021

I recommend upwork to anyone. I am very happy with upwork. Our local freelancers are also happy with this platform. Thanks

Tip for consumers:
Professional and incredible. It is very easy to use and helpful.

Products used:
Data entry and lead generation

Quality
Thumbnail of user aminm20
1 review
0 helpful votes
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May 17th, 2020

Upwork is great place for both freelancers and clients.
I'm freelancers and joined upwork a while ago and found my success.
Thanks Upwork!

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From the business

Find freelancers and freelance jobs on Upwork - the world's largest online workplace where savvy businesses and professional freelancers go to work!

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Visitor S.
Typically does not respond to reviews

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