Upwork

I'm a full-time freelancer on Upwork for several years and I find it exciting and fun. True this period I did not face any problem, I couldn't solve by myself. It can be better in solving system bugs and technical issues. Otherway, I recommend it!

Upwork disabled my freelancer account permanently for no reason, I have been working on upwork full time for 2 years and suddenly I got an email saying that my account have been diabled and I no longer can use the platform. I reached out to customer support many times and told them that I can provide them with ant documents if they need but they did not help me and I still did not know the reason that my account disabled for. I do not recommend for anyone to use this site or at least do not relay on it. I am suffering now and have no job because of them.

Dear Upwork,
I am a Graphic Designer. I complete my MSC. Degree at Botany. I love Design.
I Design Logos, Business Card, Animated Website Banner Ads, Banner, Vector Trace, Background Remove, Letter Head, Envelop & Logo Animation.

The Experience was Awesome & Excellent. Upwork Platform is one of the best Market Place in the Online World.

I Love it Very Much. Thank You, Upwork.
Have a Nice Day...

My 15 account suspended without any reason. Upwork is not freelancer future...

My 15 account suspended without any reason. Upwork is not freelancer future...

My 15 account suspended without any reason. Upwork is not freelancer future...

My 15 account suspended without any reason. Upwork is not freelancer future...

My 15 account suspended without any reason. Upwork is not freelancer future...

My 15 account suspended without any reason. Upwork is not freelancer future...

They had some sort of technical issue with user verification. I added credit card, verificated emails and was still unable to get to the hiring process itself. I contacted support where I mostly got template answers and just that they are aware of the issue and they are working on it. As mad as it sounds but they said they didnt know where it's going to be fixed. It's been 3 months...

My husband and I decided to try this Upwork to look for a freelance job. My husband was lucky enough to get few projects however his account was suspended due to high volume of sending of proposal. He also have a high rating review from a client so we did find it unreasonable for them to suspend the account for this reason.

My husband could not even withdraw the money that he has earned because of the minimum withdrawal fee.

So I suggest for other freelancer (specially for newbies) who are still thinking of using this website to look for another one. This maybe their way of scamming hard working freelancers by suspending their account with unreasonable reason for you not to be able to get your earned money.

It took me some time to land my first job through UpWork but it has been worth it. The platform has really supported me in my endeavors of remote work. The support is really awesome, they listen to the feedback and help one develop professionally.

Been hiring freelancers through Elance for close to 3 years now. Found some great freelancers and some not so great freelancers, But my beef is with the site itself! It is full of bugs that cost me a lot of my time and it has been going on for a long time now. Today I looked through the site for a place to write to them about their bugs and to my surprise there was no way to contact them. No phone number, no email, no form to fill in. Or it was so well hidden that... But seriously, in this day and age you do that?

I am new to upwork, and I never thought that I will be able to lock about 6000$'s projects in first 15 days of my signup. It has been a great opportunity, and a learning experience for me and I hope to be part of the upwork family till my last breath.

I friend of mine recommended me Elance.com and I tried to use it. I was trying to authenticate my credit card, I was charged to authenticate my credit card and now I can't even log in at Elance.com. I always receive the same message saying: "Your Elance account is expired". I made 3 requests at Elance Customer Support and didn't receive any contact from them. I tried to call them and they said that they don't know what happened and they will return my contact in 48 hours. That's really a problem because I am about to loose a job opportunity because my boos was willing to pay me by Elance and now my account is expired!? That's seems to be scam, All my requests are ignored and you CHARGED my credit card. That's a shame.

I'd like to give an absolute minimum feedback.

Really really really really really really really really really really really really really really really really really really really really really really really really really really really really really really really really really really really really really really really really really really really Bad Site.

I joined when this was elance- it was awesome and about when it turned into upwork it started to stink... the quality of the freelancers went down and the customer service and interface took a turn for the worse.

I wish there was a better alternative b/c this company has high fees and very bad unfair customer service. They think customer service means blame the customer... Others on here say the same thing about the platform.

They really need to get their customer service together and treat their users like customers.

I really like Upwork. Great website to do freelanicng at. I've been doing this for half of month and I got 350$ already have several people offering me jobs. I highly recommend to those who are freelancers.
Buuut... it's no secret:
Poor freelance support and they can delete your account PERMANENTLY if they want.
Platform's frelancers support team and their inability to solve any complex issues freelancers encounter is one of the most popular complaints seen through almost every negative Upwork review. They are slow to provide feedback, they rarely show flexibility and desire to involve in your problem, and, worst of all, they seem to believe in one thing only: the client always wins.

So, if you're counting on them taking your side, maybe it's time to lower your expectations.

I am a long time customer. All starts good. Last company I worked with was Rakvin from India. Agreed on 3000 USD contract with 4 milestones ( 900,900,900,300) after each payments it took them always very long time to raact and now I know why. Upwork is protecting you only 30 days after payment. So finally I lost 2700 USD because after its up to freelancer to refund you or not! I will NEVER again work with Upwork. Their protection of clients who pay in fact their comision is not ok. I know, I should have read and understand T&C but not everybody is speaking 100% English :(( . Very expensive lesson for me. No application-no money.!

The site is down a good portion of the time. They have consistently removed features that help freelancers make professional and intelligent choices about what clients to work with. They have consistently removed features that allow freelancers and clients to work together on projects in a timely and professional manner. What features do remain, don't work correctly a good portion of the time. When jobs are delivered by freelancers in a quick and timely manner, they are made to wait for days, sometimes weeks, to get paid. When clients don't pay, there is little to no support from Upwork in resolving the problems. There are tons of scam artists posting scam jobs. There are tons of clients posting ridiculously low budgets for jobs.

Don't use upwork... let it die and bring back Elance.

My time on UpWork freelancing as a Full Stack Developer/ Shopify Developer has been incredible. It's allowed me show my skills and exapand creative capacities in more waus than I thought possible. Recently, I want to make a continue work with upwork and spread a capabilities to my all clients, through my commitment to providing quality service and helping clients achieve their design dreams. Yeah, obiously there was some policy change but It was due to make more reliable platform.

I was a successful freelancer with Elance, which in 2013 was the best freelancing platform on the web. For six months I actually made a full time living as a writer/editor and supported a family of five after losing my day job. It was my water of life. Then someone got the bright idea to merge with ODesk, the ultimate dirtbag third-world lowball platform where I had never found any jobs that paid even close to US market value. If you mix water and dirt you get mud. Quality writing jobs disappeared and in the four+ years since the merger I have not seen one job worth bidding on. ODesk successfully poisoned and absorbed its more successful competitor.

I had excellent experience on elance so I decided to give its so called new verion upwork a try. I hired workers for several projects but each time my experince was pathetic. Possibly this site is crowded with fake workers who show great work on their profile but actually deliver crap. Will never recommend.

My account is still active but today I Close My Account and I am very happy with that.

20% service fee, what a scam, if upwork think I don't have any place to freelance work then they are the... I bring 17 Elance Client to freelancer.com and now my freelancer.com job review ( 117) are more then upwork. The lowest, cheapest, scam marketplace DownWork

Got scam twice using their service. They have a bunch of scam artist on this site. When my credit cards files a dispute with UpWorks, up works send them a report with everythin missing. They omitted everything left out important details. Basicly lied. I switch over to fiverr.com

I joined upwork group and searched for jobs. I found a job to get ******* website URLs with googl scholar search and update in excel file. When i bid the project, i got reply from poster of the request to test my skill by having 50 samples size file. I did it in 30 minutes and uploaded to his mail box. Finally he took the file and blocked me. When i contacted upwork helpdesk., the said it is my fault to chose wrong seller, so they cant do anything. Seems like there are lot of scam post in the site. Be very careful. Dont be busy fools.

Please don't use upwork. I have spent over USD40k there and closing my account today because of frequent scams.
Upwork protect scammers by providing no functional recourse for clients when they are scammed.
Upwork enable scammers by hiding their negative reviews so that they can continue the conjob.

While others seem to complain about the 20% fee (yes, it hurts), you can always bid jobs accordingly to cover that. Upwork attracts some great clients, and I've had no issues, other than applying to a scam when I first started (someone pretending to be a company it wasn't; I should have known, too-good-to-be-true!) Its tracking features, the ability to find clients, filter jobs, and apply milestones are great tools. I'm happy with the platform, and have earned close to $30K in my first year. Sure, it could have been closer to $36K, but there are costs associated with doing ANY business, and I feel that Upwork's "take" is fair in terms of the platform it provides. While I'm sorry others feel it's risky or unfair, my experience has been great.