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Upwork has a rating of 2.5 stars from 2,119 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Upwork most frequently mention customer service, credit card, and job success problems. Upwork ranks 6th among Freelancing sites.
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Upwork has been my trusted platform for finding freelance opportunities and connecting with clients from around the world. The platform's vast network of clients and freelancers, comprehensive job listings, and secure payment system make it easy to find meaningful projects and build a successful freelance career. I appreciate Upwork's commitment to transparency and professionalism, as seen in its dispute resolution process and feedback system, which ensure fair and equitable transactions for both parties. Moreover, the platform's collaboration tools and communication features enhance teamwork and streamline project management. With Upwork, freelancing is not just a job—it's a rewarding and fulfilling career.
Business practices are arbitrary and unfair with the cost for freelancers of doing business on the site constantly increasing and various services and perks taken away. Not worth it for freelancers--and clients don't fare much better.
Upwork has changed my life for better. Wonders happened when I joined upwork back in 2013 from Elance. Since then, I never looked back as a expert transcriptionist. I built a new home, I have good bank balance and I am planning to buy my second car. During the COVID crisis when the world is struggling, I am sitting at the comfort of my home and earning handsomely. Though its not the same as before, I am optimistic that things will change once the COVID ends. I am also now a Top Rated Plus freelancer. I accomplished a lot so far and it's all because of Upwork. I wish that Upwork continues to succeed for years to come.
Date of experience: August 11, 2020
Access to area premium is done.
Today I paid with my PM's account for gold memership...
I thinking this is scam but I can say that this site is very good.
Activation was made in few minutes after I paid for it.
Now I makeing my first payout from gold area and it is greatful...
Greetings to you admin
Date of experience: January 28, 2015
As a Top Rated Plus freelancer on Upwork, I can say that Upwork allowed me not only to start as a freelancer, to get my first jobs and to learn new skills, but also to work with renowned clients worldwide, with whom I never thought I would work.
I will always be grateful to Upwork for having changed my life!
Date of experience: October 23, 2020
Great site!
I recived payment today from this services.
I get gold membership via PM.
Batch transaction:
10/31/2013 13:05
From/To Account: U******* (UpWorkPtr Company)
Amount: *******
Currency: USD
Batch: *******
Memo: payment from eco-investment.biz
Date of experience: October 31, 2013
Upwork is a great freelancing platform in terms of helping people to reach their goals while working from home, I will recommend this great site for others to benefit and have this great experience.
Date of experience: January 14, 2021
Upwork.com provides the best and most complete freelancer platform of all. Great tools and protection for us, freelancers and clients to achieve our goals.
Date of experience: January 19, 2021
Great marker place to work with, no hassle in releasing the payments, once project is assigned, their policies ensure that we are paid timely even when most of clients dont respond when job is done.
Date of experience: November 9, 2015
Its a balanced site which helps clients and freelancers achieve both goals. It is a massive help for someone like me who wants to earn on my free time.
Date of experience: March 22, 2021
Upwork prove career booster for me, got lost of new opportunity, amazing experience, best freelancing site i ever work, high recommendation from me to every client and freelancer.
Date of experience: June 16, 2020
After deciding to work as a Full-Time freelancer, upwork suddenly decided to suspend my account without any warning or reason. Horrible! I will never use this site again.
Date of experience: October 23, 2017
I'm working via Upwork for two years and fully satisfied with their services. It could be hard to start but then you have access to a huge job market.
Date of experience: June 23, 2020
I had an interesting experience after trying it, seeing so many jobs every day and interacting more widely, I highly recommend using upwork to increase your reach.
Date of experience: October 22, 2020
It sent me to an entirely different and life-changing world. Without this platform, I would never understand what the term Freelancer truly means and all its glory! More power!
Date of experience: June 25, 2020
One thing for sure is that you can't fool or can be fooled on this platform. Moreover, working in the right direction may also lead you to earn thousands of dollars.
Date of experience: August 17, 2020
Some months ago, they came out with a rates plan that matches the highest in the market (a 20% commission, as I remember, for $1000 or less contracts/jobs). They are now permanently suspending freelancer accounts stating that the freelancer has sent a "high number of proposals for jobs on our site without many contracts or earnings". I am not sure whether this is a good tactic in the long run because they're closing the door for many qualified and genuine freelancers who can offer much variety to the services requested and offered. Instead, they should improve their algorithms for matching freelancers to work or by improving their archaic platform for better searching of services on offer and requested. I've been successful in other popular freelance sites, but here (earned just over a couple of hundred dollars in one year, while most of my earnings came from other sites)--and, it is not a good sign to see fellow freelancers been suspended for what an Upwork employee posted in a discussion board as "removing non-selling items from the shelf".
Date of experience: March 15, 2017
Your talent meets the best here, you can easily find work after your profile get's in good shape and moreover there is no limit of earnings, upwork charges fee but it provides good services too
Date of experience: November 11, 2020
This site is racist! I Wasted my time trying to apply as a freelance writer for more than two weeks. They will always have a reason to reject your application without even giving you an opportunity.
Date of experience: March 3, 2018
This is one of the greatest platforms. My experience here has helped me to solve personal issues, learn and guide myself beyond the knowledge acquired, so I like it, it's excellent!
Products used:
Sahba N. (SEM Expert)
Date of experience: September 30, 2021
Been working as a freelancer for almost 5 years and I'm always dealing my work through Upwork. Very convenient to use and excellent customer service. Most of all safe and fastest fund transactions.
Date of experience: November 14, 2020
Upwork is an amazing workplace what connects millions businesses with freelancers helping both solve their problems! Helps businesses find solutions and provides income for many people!
Date of experience: November 19, 2020
I am sure that thousands of people have been sending positive thoughts to this website's creators for all the possibilities they granted to their users! Thank you!
Date of experience: December 3, 2020
It has been very wonderful working on this platform. Starting from client communication to project safety, it can only get better. The interface is easy to use, navigate, and feedback are quick.
Date of experience: August 12, 2020
Elance has a consistent reputation of treating freelancers like trash. A simple Google search shows that Elance will not hesitate to go against freelancers and has consistently sided with clients who are at fault. In addition, they randomly close accounts of freelancers that have consistently good track records with the vague response that client dissatisfaction has increased, and will provide NO evidence to back their decision. Furthermore, in their own TOS, they specifically point out that they have the right to close any account, whenever they want, no questions asked and no heads up given.
This is a HORRIBLE company that doesn't have freelancers that generate money for them in mind. STAY AWAY.
Date of experience: September 10, 2015
A convenient platform where there are many ways to earn money for any freelancer, even with little experience in up work, I find clients, money always comes to the account without delay
Date of experience: July 29, 2020
Hello, I am a newbee in upwork, so here's my story. Actually I've got an interview on skype today with suspicious person named jessica smith and I think the company name is silverline. They just invited me for an interview on UPWORK. They interviewed me without showing herself and without speaking, just on chat. And I am the one that is showing myself. I became suspicious in her identity. After the interview she ask me to picture on a whole body so I do it. But after that she said for me to wait because she got a call, so I got even more suspicious on her. PLEASE HELP ME ABOUT THIS.
Here is her skype id: jessica. Smith. 9955
Date of experience: December 31, 2016
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