Upwork

I signed up with Upwork as both a client and freelancer. I applied to so many jobs as a freelancer in about 20 varying capacities, only to find that only one was legitimate. When I posted a job for an appointment setter, I received notice that my account was flagged for vulgarity?! Nothing was vulgar in my job posting in any way, shape or form. I was seeking an appointment setter for my travel agency. When I tried to open a ticket I kept getting error messages. I then went into the desktop to just close my account altogether to find a message stating that I was unable to close my account until I closed all of my pending proposals with a hyperlink leading me to the proposals page... ostensibly. The proposals page only crashed and burned. I then tried to reach back out to support to determine how to go about cancelling the pending proposals only to then find out that I cannot even access the Upwork support page. Period. Do yourselves a favor: stay far, far, far away from Upwork. Really should be called fedup.

If I could leave less than 1 star, I would in a heartbeat.

I freelanced through Upwork when it was still oDesk. At first, as an absolutely green freelancer, it was great. That was until I stopped getting paid on contracts.

I was never paid almost 2k for articles completed on a contract run by oDesk themselves. The "editor" on the project claimed a portion was plagiarized, in spite of it being in quotations and the source properly cited (as per the instructions on the contract). I wasn't paid for any of the articles I'd submitted for the past month.

I learned my lesson at that point, but instead of closing my account then, I just left it, not thinking. Tonight, I tried logging in to delete the account, as I'm currently pursuing other work in the field again (willing to give it another try after 4 years), only to find that I can't close the account.

Even when initially working with them, I was disheartened by being passed over on contracts by other freelancers offering 1/10 of the fee that I was, only to be asked by the same client later to edit and fix the poor quality content the first freelancer provided.

I'd never work for a site like this again. User be warned.

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Really very very Good experience with Upwork, Really supporting Upwork team.
I can easy to manage my business in Upwork, perfect solution by Upwork help support.

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I used upwork for 3 months and meanwhile, I met 3 clients.
And I got 5 star reviews always and could keep 100% job success.

One day, I was just requested to provide my id card and bank statement without any reason.
Actually, id card and bank statement is the personal info which we cannot like share.
But I uploaded it and after receiving it, upwork closed my account!

THEY DIDN'T TELL THE REASON!
HORRIBLE, TERRIBLE EXPERIENCD!
DON'T USE UPWORK! SCAMMERRRRRR!

Upwork is great platform for freelancer to work and learn more things. Th only one manthra to be followed is PATIENCE.
"Great things takes time to achieve"

It just need to be a more trusting and compassionate mediator for both parties and lower down its Service Fees esp for low income freelancers.

I hired a Brainstorm Force in India who was dishonest with me and deceived me. I hired them to help me gain internet presence and rank higher on search engines but I found out that during the time I hired them, I was never listed with any search engines. No one could find me! I didn't pay this freelancer to have no one find me on the internet! I couldn't believe it. I have proof that I was deceived by this freelancer and had to hire another company outside of Elance to fix this issue which is a big deal.

I called Elance and tried to get my money back but their process for refunding my money after funds are released through escrow is nonexistent. Basically, you won't get your money back even if a freelancer deceived you and it was fraud! Even requesting for a refund after a job is closed is pretty much 0%. It is up to the freelancer to refund my money and I'm 100% sure they will not refund my money. Elance has no process for dealing with fraud after escrow is released and since I didn't know much about search engine optimization, I believed the freelancing company I hired. I believed they were doing their job to help me succeed and gain internet visibility. BIG MISTAKE ON MY PART. I'm just sorry I hired this freelancer and I'm even more sorry that I went through Elance. I just want to get my hard earned money back.
Is there anything I can do to get my money back?

Upwork boasts of having TWELVE MILLION freelancers. Impressive. But if you are one of the 12 million, it is insane. How can 12 million freelancers expect to EVER get a job with Upwork? I have been with them for quite a while now, and have spent a lot of money for tokens in which to submit proposals. No matter how much I've tweaked my profile, no matter how much I've gone through their "training", I have yet to land one single gig. Then I got to thinking about it. At 15 cents a shot, and 12 million freelancers bidding on jobs,... that's a potential revenue of almost TWO MILLION DOLLARS for one job listing! And that is only if it cost only one token (they call them "connects"), but they all cost at least two connects, or 30 cents, so that's really around $3.5 million potential revenue off one job listing.
But my question is, What if they are posting FAKE JOB OFFERS? I can't prove it, but they say they award three million jobs to writers each year. That means at least nine million writers NEVER GET A JOB... even though they are spending no telling how much for tokens to bid on jobs! But if you really wanted to boost your revenue, what better way to do it than offering jobs that don't even exist! That way you can lure your freelancers into spending millions upon millions a year for the right to just bid on a job!
Remember, they are a billion dollar company... how in hell can they generate a billion dollars off of three million jobs awarded? THINK ABOUT IT. Especially since most of the jobs pay almost nothing.
STAY AWAY FROM THIS COMPANY!

Those of us who went from Elance to Upwork need no catalog of Upwork's malfeasance. We need to join together to resurrect Elance, or something like it. Upwork must die.

Elance was great at first but I got notice that my account was closed due to "too much negative feedback." First off, I had a solid 5 stars on my reviews with clients saying that they would love to work with me again. Out of 10 projects that I worked on, I had two that I personally disputed.

Client number one and I MUTUALLY decided (based on her lack of direction and my inability to pull more information out of her) that her going with another designer would be beneficial. That was MY idea.

Client number two disappeared completely. We had our first meeting, discussed workflow and payment and then they stopped responding to me. I called, emailed through Elance... nothing. So I closed the project because I didn't want an open project that was going nowhere.

These two reasons are why Elance closed my account WITHOUT talking with me about it first. I received the email this morning and when I emailed them back asking for evidence, they responded saying "once it's closed it cannot be reopened." I replied with "I wasn't asking you to reopen my account, I was asking you for evidence."

Elance, I'm disappointed in you. I was a paid member and you didn't even have the decency to contact me to come to a resolution? Frankly, that's bad business and I for one do NOT appreciate the brush off when I inquired for more information. If I ran my business that way, I wouldn't HAVE a business.

I started an hourly contract with Prism capital sf via Upwork the client from the start wasn't professional wanted me to build her model with no measurements whatsoever. She claimed that she lost all the measurements. I had to use her hand sketch plan as reference and than she send me a site plan that is 19 INCHS by 23 INCHS yes you heard it right. I even double checked with the her and she informed me that what I have to use. On the due date for the first draft when the client received the work went a head and ended the contract without paying for any of the hrs I spend on her project. I contacted her vis Upwork massage's and basically just ignored me. I reached to her via email as Upwork informed me I should do and she blocked me after she told me that she did NOT hire me which is not true. Its insane that Upwork cant do anything about that the same as if you work with no contract, the same as if you work outside the platform. So why you charge us 20% for. When you even can NOT protract us from people with zero professionalism and zero work ethic, who basically want us to work for free.

It is an awesome platform to do your business, easy to use, present great opportunities for working.

Upwork is One of the best freelance website in the world. Highly recommended for freelancers & employers.

I very happy with online job there is very good opportunity for woman. "Make sure your worst enemy doesn't live between your two ears...

Upwork is by far my favorite freelance platform. They are the best way to declare yourself to the world (as a freelancer / individual specialist...)

I am thoroughly enjoying my experience with upwork as this website helps me to make some extra money online without much hassle. Thank you upwork!

Upwork allows me to work from home and make decent money. I recommend it to all workers around the world, you will not be disappointed.

Honest market place and a lot of fish there to catch on... but i would say they can downgrade the charge they took from freelancers!

Contradictory to what they claim, Upwork does not offer any protection to writers against dishonest clients. I had a client who was paying me $10 for small content writing projects. The problem here was that for each project, I had to purchase some material which went up to $3 in some cases.

As a service provider, I believed I was within my rights to ask her how much profits I will make because of this -

Total paid - $10
(-)Cost of purchase - $2 to $3
(-)Upwork fee of 20% - $2 of $10
How much I actually make/project - $6 or lesser for more expensive material

And these were projects that took a consistent work of at least 6 hours at a stretch, plus all the actual publishing and other things.

Upwork promptly sends me an email saying I asked to be paid outside of the website when in fact the CONTRACT was STARTED ON THE SITE and work was submitted through it!

The client said that they pay direct, which being an experienced writer, I assumed to mean that she had some understanding with Upwork for lesser paying projects. Now I don't know what happened of her but she may probably just start another profile or so. However, one of my sources of income is lost because such a big website cannot protects its writers from whom it takes a 20% commission EACH TIME when they have voiced a genuine concern and HAVE A WORKING CONTRACT. Plus, there's barely any well-paying projects there and most clients are not payment verified. Disgusted and thoroughly disappointed and would discourage anyone who asks from making a profile there.

Hi,

Upwork is a good site but their are some fake clients present like Reid Barkley. He didn't pay the freelancer for the work.

I have worked on other platforms too but payment is a big issue. However, Upwork is the most secure platform in terms of getting paid.