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Upwork has a rating of 2.5 stars from 2,119 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Upwork most frequently mention customer service, credit card, and job success problems. Upwork ranks 7th among Freelancing sites.
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Upwork has been my trusted platform for finding freelance opportunities and connecting with clients from around the world. The platform's vast network of clients and freelancers, comprehensive job listings, and secure payment system make it easy to find meaningful projects and build a successful freelance career. I appreciate Upwork's commitment to transparency and professionalism, as seen in its dispute resolution process and feedback system, which ensure fair and equitable transactions for both parties. Moreover, the platform's collaboration tools and communication features enhance teamwork and streamline project management. With Upwork, freelancing is not just a job—it's a rewarding and fulfilling career.
Business practices are arbitrary and unfair with the cost for freelancers of doing business on the site constantly increasing and various services and perks taken away. Not worth it for freelancers--and clients don't fare much better.
Love to working on Upwork! Great Platform, I am using since 2013 outstanding experience on It other freelance site not like as upwork
Date of experience: November 21, 2020
Upwork is the best freelancing site because it's payment is 100% safe. It's also help us to be more productive in our skills.
Date of experience: December 29, 2020
Thank you, Upwork made this platform. I hope Upwork will best for jobs near the future.
I want to also part of success.
Date of experience: July 13, 2020
It is an excellent website for those people who want to work at home, I personally used it and found it very good.
Date of experience: January 13, 2021
UpWork has made my dream come true, with it i start working from home at my own time, i recommended for every freelancer
Date of experience: December 28, 2020
Great place for work remotely with different countries, different peoples and cultures. Highly recommended,
Date of experience: May 19, 2020
I have been on the Upwork platform for 5 years and it's great. It is my primary source of income and I have over 500 very satisfied customers.
Date of experience: September 19, 2019
Upwork is really great platform to earn with your quality work.
But there is too much crowd you should have to spend many connections to get a job.
Date of experience: July 2, 2020
Upwork site is my favorite. I enjoy working here. I am optimistic that I will be able to build my career in the future.
Date of experience: January 23, 2022
This website helped me in starting my journey in game development freelancing, I joined this website for 8 days and just got 2 contracts.
Date of experience: April 29, 2021
If you are new to freelancing do not work here.
Experienced freelancers are dying on this platform.
Too many freelancers and not enough clients.
Clients are often scammers so be very careful.
Their ranking system will punish you and your Job Success score if you make "ANY" mistake. Once you are below 90% you will never get work again.
Their ranking system punishes freelancers if the client does not leave feedback - Your fault.
Their ranking system will punish you if there are any problems with a job.
Bad clients only need complain and Upwork will give them all your money back. Even if you did a good job and can prove it. You'll also be punished again.
Feedback from Elance jobs from 1-2 years ago will go against you if none was left. You have no control over this and you are punished.
The system crashes 3-5 times a week.
The message system constantly breaking down and if you miss a job offer, you are punished.
Wording on the site is done by non English speaking people.
English language - Masterful is considered the same as Native English?
New jobs are listed as Recency?
The CEO does not seem to have any idea what his people are doing to ruin this site.
Odesk used to be a good place to work. Upwork is very scary with all the hundreds of rules you MUST know.
Great freelancers with 5 years + experience cannot get jobs unless their rates are really low.
Clients are very cheap. $5 jobs are everywhere and mostly scammers.
Customer support people are not English speakers for the most part and can only copy and past canned answers.
There is no help for freelancers.
Clients do not know how to use this complicated platform.
Never work for a new client. It will cost you Job Success points.
The overall experience is awful and very stressful and very difficult for new people.
I would never recommend this site to anyone.
Date of experience: November 30, 2015
Upwork is outstanding platform for freelancers. I protects both sides rights. Methodolgy is ver standardized to learn easily.
Date of experience: March 22, 2021
Super Excellent & Professional Platform for Jobs and Freelancers in same time. Easy to use Platform, provide professional Tools which make finding Job or finding Freelancer an easy.
Tip for consumers:
Register in Upwork and Get free advanced connects and start search Job or search Freelancers,
with fun and joy.
Products used:
Buy Connects - Easy Payment.
Date of experience: July 10, 2022
My life has been changed because of you Upwork team and I am really happy to work on Upwork as freelancer.
Thank you for making life good.
Date of experience: June 13, 2020
Upwork is great in reaching my freelancing goals. The website empowers me to utilize my skills to the fullest and find fulfilling and rewarding work.
Date of experience: December 31, 2020
Best dependable market on internet. You can earn as a freelancer and complete your difficult tasks as a client through this platform.
Date of experience: September 28, 2020
Simply one of my best decision which i took and now all good i am independent and enjoy working from home nowadays.
Date of experience: July 28, 2020
A trusted market place that you can rely on it without doubting. Proud to be a member of this largest job market.
Date of experience: October 26, 2020
I'm a html5 animated ads designer and developer. I won a job by applying 13 jobs.
I think it is very helpful
Date of experience: February 5, 2021
I am working as a freelance about 2 month in several freelance sites, but the best off all I think is upwork.com.
Tip for consumers:
Beginners can easily find first clients
Products used:
Freelance jobs
Date of experience: January 21, 2021
Upwork solved the problem of hiring developers. Highly recommended. If you looking to hire a developer Upwork will be the best option.
Date of experience: March 2, 2021
There is a great opportunity to do online business with great talent to work without limits and specially for talented jobless peoples.
Date of experience: August 30, 2020
The all process is fascinating from creating your profile to delivering your job and getting your money. Upwork always keep you work.
Date of experience: September 2, 2020
Upwork is great to finding freelancing jobs. Great system and support. I wish they will review their fees and bring it down.
Date of experience: September 11, 2020
Find freelancers and freelance jobs on Upwork - the world's largest online workplace where savvy businesses and professional freelancers go to work!
