- Log in
- Browse Businesses
- Guides
- Resources
- Write a Review
- Request a Review
- Backed by the National Science Foundation
- For Business
Upwork has a rating of 2.5 stars from 2,119 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Upwork most frequently mention customer service, credit card, and job success problems. Upwork ranks 6th among Freelancing sites.
This company does not typically respond to reviews
Upwork has been my trusted platform for finding freelance opportunities and connecting with clients from around the world. The platform's vast network of clients and freelancers, comprehensive job listings, and secure payment system make it easy to find meaningful projects and build a successful freelance career. I appreciate Upwork's commitment to transparency and professionalism, as seen in its dispute resolution process and feedback system, which ensure fair and equitable transactions for both parties. Moreover, the platform's collaboration tools and communication features enhance teamwork and streamline project management. With Upwork, freelancing is not just a job—it's a rewarding and fulfilling career.
Business practices are arbitrary and unfair with the cost for freelancers of doing business on the site constantly increasing and various services and perks taken away. Not worth it for freelancers--and clients don't fare much better.
I recommend upwork to anyone. I am very happy with upwork. Our local freelancers are also happy with this platform. Thanks
Tip for consumers:
Professional and incredible. It is very easy to use and helpful.
Products used:
Data entry and lead generation
Date of experience: July 4, 2021
Upwork is great place for both freelancers and clients.
I'm freelancers and joined upwork a while ago and found my success.
Thanks Upwork!
Date of experience: May 16, 2020
Upwork provides platform for both freelancer and client. Both can easily collaboration and freelancer shows his talent in this platform.
Date of experience: November 7, 2020
I love to work on Upwork and it changed my life. I feel proud to be an Upwork freelancer. Thanks to Upwork
Date of experience: July 7, 2020
It was the best experience ever getting the best person for the job thanks to the great and honest reviews.
Date of experience: April 7, 2021
When you build great platform with great culture, you find great clients and great freelancers. I'm happy to be part of upwork!
Date of experience: September 10, 2020
I worked as freelancer, I did work on different websites, as a new freelancer on upwork, i get good experience with the client
Date of experience: August 2, 2020
Great Platform to remote work. I am already work on up work and have success. I have expected more work in this platform.
Date of experience: September 22, 2020
I became a freelancer when I discovered Upwork and I think it has many advantages. And I still find advantages :)
Date of experience: September 30, 2020
It is good platform for business. I am very happy. I am working on upwork from 4 year. It is good for me.
Date of experience: October 8, 2020
Upwork helped me realize my own worth and the value of my skills in the market. Upwork helped me grow my skills beyond my wildest dreams.
Date of experience: March 10, 2021
Upwork is a great platform for Client for find experienced freelancer for their business. Upwork is very user friendly
Date of experience: June 3, 2021
Upwork is fully secure for clients and freelancers. Upwork has best service.
There is real clients and freelancers. I like upwork so much.
Date of experience: September 1, 2020
I must say that Upwork is the one of the most organised freelancing platform. The future of the work place.
Date of experience: April 18, 2021
Great experience with upwork.
They do what they say. I have great support from upwork.
I definitely do more work with upwork
Date of experience: February 22, 2021
Great work experience from the upwork team and professionalism. Thank you Upwork for your team work and platform
Date of experience: June 1, 2020
I didn't use my ID for 2 years and after I came back to work again on Upwork(that's what they call it now). I used 15 connects on a few jobs that i used to get in the past very easily but i didn't even get a text response back, i thought may be the competition has got a new level so I will have to try hard and apply on more jobs and wait for my shot!
Anway, i went on a break hoping to start applying on jobs after a few days and then after a week out of nowhere i got an email informing me that my account has been suspended because i applied on too many jobs...
REALLY? ARE YOU KIDDING ME? IS THIS A JOKE? I came back after such a long time and used 15 CONNECTS AND YOU SUSPEND ME...
I wrote back to them review my profile manually, they sent me some auto-boot emails asking me for lots of information and told me they will review my profile... I wrote them back with details and they within 20 minutes later replied me that we reviewed your profile and we're staying on our decision and we will not change this.
Its like that they had already decided to screw me up because you cant manually review a profile manually within 10/20 minutes and tell me a very important decision. A profile which has a history of a bunch of projects which were done years ago.
Date of experience: February 14, 2017
All clothing to very good and multiple verity and multiple item to push and easy to card and payment ger way
Date of experience: October 8, 2020
Hello all start reporting Upwork to the FCC and the Securities and Exchange Commission thats the federal level then also each state in the US has a consumer protection agency at that states Attorney generals office also each state has a labor board that you can report to so thats the state level you can also report to and this info is for both Freelancers and people or companies that hire the Freelancers that have been wronged by Upwork If there is money being held by Upwork some states will suspend them from doing any business in that state until these issues are resolved in some states you can literally shut them down and flood them with legal issues such as state licenses and getting bonded in that state etc etc
I had several thousands of dollars invested in Upworks stock since they became a publicly traded company but after reading all the nightmare reviews I have dumped all the stocks I had in this company I wish you all well and remember there are scammers on both ends here but when the base company seems to also be scamming Freelancers and the people or companies hiring them just is not a good formula for an investment or to do business with in any form
Date of experience: May 24, 2019
I am a newbie in upwork but still able to land my first contract. Truly upwork is a good platform to showcase your talent and skills.
Date of experience: September 3, 2020
I've been working on upwork for three weeks now, I like everything)
Many orders, good payment. You can realize yourself
Date of experience: May 4, 2021
Hard to use platform, quite Expensive Fee, lack of response or suitable attention support from helpdesk. Happily closed the account.
Date of experience: June 12, 2017
Upwork really helps a lot. I'm looking forward for more fruitful years working with my clients and even this trying times.
Date of experience: September 28, 2020
Find freelancers and freelance jobs on Upwork - the world's largest online workplace where savvy businesses and professional freelancers go to work!
