Upwork

I had been a freelancer at Upwork since 2014. I have found lots of clients there and have payed the 10% fee in exchange for their service as a job posting board and payment platform. Then things started to change - first, everybody were limited in the amount of the proposals they can make (~30 a month), then they had raised their fees to exorbitant 20%. I have landed a full time job, and left Upwork account to collect dust. Lately I have returned to Upwork and after making 5 proposals, my account was forcefully switched to invisible (It was their new drug dealer style policy - if you do not bring them money NOW, you will not get anything valuable from them), and after about a week my account was suspended. Emails were answered by a robot. I had never seen such rude and unprofessional attitude to the freelancers who are milked by their exorbitant 20% fees, treated like slaves with no rights, and kicked out for no reasons.

Platform usability is great. It took me 3 attempts to get on the platform, so the filter for new freelancers is good. However, there should be something similar for customers. It takes time to filter and look for customers who are really worth and value your service, they drop the price down or just use the platform to study values and then close the job without notice.

For those who send an average of 15 proposals per day to get 1 response, this is frustrating. However, when you manage to close one, the monitoring and platform system is great.

The idea of having a platform mediating between a customer and a contractor is excellent. I have produced work for some clients who had questionable behavior. Nonetheless, being on Upwork feels safe. I would love to live off freelancing on Upwork alone.

There are unethical freelancers on upwork who has won the contract and completed 1 work, but the contract was opened still, and the freelancer falsely charged $250 to my account when there was no work request, and he didn't do any work for your account. Then when I filed the dispute for the charge, that freelancer left me a 1 star review saying I abruptly ended the contract and accused me for being unethical. He was contacted for the false transaction on our account, and denied the charge, and after I filed the dispute and won and got the money returned, he falsely accused me of an unethical person and left me a 1 start review. What's worse is that I brought this issue to upwork and asked them to review all messages between me and the freelancer, and they were clearly able to see what happened, but yet, they are keeping those crooked, unethical freelancers on their site. Please be advise if you use upwork, this can happen to you.

I am a seller on Upwork since one week now and my first impression is just amazing! I have been working on Fiverr before and wanted to test out a new platform. I can only recommend trying Upwork because it has all the features you need!

I became freer by being able to work remotely. A wide range of jobs and a good level of service allow me to be geographically anywhere in the world, I only need Internet access. There were never any problems with the withdrawal of earnings. Highly recommend.

The so-called Upwork Help Team does not seem to understand their own company's written policies and cancels job orders without any reason and, worse, without any response when you ask for clarification. Maybe they should use their own service to find people who are more qualified to actually provide support for paying customers.

Created a new account and posted a job. 1 hour later, got an email stating my account was suspended without any reason! After multiple emails, they stated they need some additional information, all of which I already posted on the job. They wanted me to re-type everything to them again! What a waste of my time. Will never use this website again.

So I came to Upwork again and thought I give another try in getting in. After some adjustment to my profile, I got in... I start doing some stuff like send proposals and surfing the site for jobs related to what I do as a photoshop artist. Soon or days later I found out that Upwork has a bad policies and some flaws. Apparently they will kick you out if your not making it. Like not being at the top like others. Their site has too much fees and it seems like you got to buy connects once you wasted on proposals. Its hard to find the right jobs and well who knows how long I got being there? Their project catalog is crap. Its almost like Fiverr but with just too many details. They don't have a box for additional images. It looks the site is dying. They got over 7 million members but over thousand members are on..

Please do not use this website, is the worse nightmare. Bad customer service, over a week with a issue. This people would tell you pay me by hour so they spend incredible amount of hours working in something would take less that 1 hour, i paid for 50 hours, the person told me that they were going to make my website, I stopped the work because after billing me for 50 hours the only thing they did is send me a template and change 5 picture in the template, and that was their work, after 2 weeks, my website got not changes and they are refusing to issue a refund.

How does this company stay in business? Oh that's right they charge potential workers for applying for jobs. Over and over and over! What a scam they got going on over there. I am designer with over 25 years of experience and have had a fulltime job in the business for all of this time. I answered over 100 ads and all I got was one lady that just kept badgering me with questions about her $#*!ty job for 2 whole months. I finally just closed down my account and moved on! DON'T WASTE YOUR TIME! No money to be made here. Just cheapies looking to get their jobs done for free!

I've had some really good contracts with Upwork and I'm grateful for it. However, the platform does barely nothing to help freelancers, except putting them in contact with clients. And even then, most clients are terrible. I think it is unethical to accept clients that pay people $3/h or $5 for a 2000 words article. If the platform can't offer a legit minimum wage, I think it is useless. And even then, it takes 20% of our money, even if we just made $5. So many clients are disrespectful and have unrealistic expectations and Upwork does not protect us. I have also lost a lot of contracts because Upwork deleted them even though they were totally legit. With all the money they made from my work, I would expect them to have a live chat for support. Instead, it takes them a day to answer by email. I keep getting frustrated when using this platform. If you ever want to use it, remember that Upwork is not your friend and it does not want to protect freelancers.

So many different opportunities to choose from. Hope I can land my first job soon. I always wanted to work remotely where you are your own boss do any thing any time you want. I think Upwork is the best platform for us people who are dreaming to become a freelancer to have endless opportunities for income and experience.

I've always wanted to test my skills with a global clientele. Actually had a few opportunities but it wasn't enough. I needed more. I tried other platforms but the best so far was Upwork. The process works, the support was great and more importantly, both parties[Me the professional and the client], it was a seamless and remote-work easy experience. I've learnt quite a lot and while competition is stiff, for a talented person like me, there are still chances.

Upwork gives you an opportunity to learn how to be a freelancer and learn new skills in the process. They offer classes and send you jobs that they think you might be interested in or qualify for. It was a flexible way to make money online. It's very competitive though, and you have to bid for each job. Paying for connections so that you can actually bid for a job is fine with me.

I was a freelancer on Upwork. This site mostly attracts clients who expect a lot but want to pay very little. Upwork also takes 20% from each payment made to the freelancer, which is insane. Do yourself a favor and don't join this site. It's not worth your time...

Like so many similar sites, all the jobs posted pay absolute peanuts. If you are a western artist you will probably end up living in poverty. All the work is aimed at artists from the developing world who can work for weeks on end earning 10 dollars a day.

I was trying to register as a free lancer after there site being down for hours threw out the days and figured it was safe. After doing everything I get "Planned Maintenance In Progress".
Maybe they should hire a better tech for there servers since they are always offline.

Upwork has helped me take more control of my career by enabling me to connect with clients from all around the world and giving me the chance to prove my competence through their Job Success Score algorithm.

It's not perfect and paying for connects is kind of annoying, but the benefits of the platform greatly outnumber the negatives. It's really hard to judge Upwork if you've never used it. Freelancers who find success on Upwork, love it. Upwork is just a tool, and I'm grateful for it.

Thank you for this opportunity Upwork. I don't have any experiences in freelancing yet I was given a chance to earn something with the help of my skills and doing things that I love. Thank youu upwork!

I started my journey a few months back with the least expectation of earning from Upwork like playing gambling. A few months later it turned out to be an important indicator of my life and a reliable source of my income.

I had a wonderful experience and had some great clients with awesome projects. With my hard work, it not only started paying off but also inspiring me more and more. Now I am much more confident on myself for handling much bigger projects and leading teams.

My utter gratitude to Upwork fpr providing such opportunity.

I just joined the site and 20 minutes later I get this email.

We have reviewed all aspects of your account, and unfortunately, you are violating Upwork's Terms of Service. We regret to inform you that based on that review, it has been determined that your account will not be restored. The Terms of Service violation(s) in question lead to this final decision. Please be advised that we may not respond to further requests regarding this issue.

Thank you for your understanding.

Regards,

Rose
Upwork Trust & Safety

I did not even get a chance to add details to the account so why suspend! Horrible, Horrible company

Upwork has helped me and other freelancers around the world to have an income in this challenging time. It has a very user friendly website and app. The customer support is very helpful, responsive, and understanding. The community is also great. It's very informative and helpful when you have questions. I haven't encountered any rude clients and so far they are all nice people.