Poor process in general, demands a lot of unnecessary private information that they don't really look at other than just saying I have a record of you in our system. Don't use ever if you are hoping to keep any kind of privacy. Also 0 support service that responds slow and just overall unsupportive if your salary is on the lower end (I've heard if you are spending/earning more on upworks they will tune in faster, which is understandable yet disturbing).
Upwork is the best Freelance Marketplace in the world. I'm on Upwork since 2020, and I really appreciate their work. Upwork provides a great opportunity to skillful people. It's a great platform to build your career. Best wishes ;)
The idea of Upwork is actually quite a good one. Find a freelancer matching the skillset you need, and pay competitive prices for it.
However, as seen with the majority of the rest of these reviews, they don't actually offer any protection to the customer, with cowboy freelancers rife. I've now used three different freelancers that have blatantly lied about their skills in order to get paid.
Upwork claim that they have buyer protection in place, but their system to refund is flawed and doesn't make sense for the workflow of any business.
All the protection is on the freelancer, use with caution and if in any doubt, claim before 30 days after first payment.
My advice: avoid, use a competitor.
A very reliable freelance platform,there are many jobs every day. I've had the experience of being scammed on other sites, but it's rare on this site. The only shortcoming is the mobile version of Upwork. Message chat interface sometimes works and sometimes doesn't work, When the page doesn't appear, it will say something like "We Couldn't Complete Your Request. Which makes me very upset sometimes. In the choice of school section of the profile, I graduated from a school in France. I can't find it.
I have been an active freelancer on Upwork for the last three years, with a top rated status and a job history of thousands of worked hours. Due to an issue in their system, most of my portfolio items suddenly disappeared. After discussing with support for over 2 months, they concluded that they can't bring back my portfolio just like that. When I told them that this issue has cost me thousands of dollars since I wasn't able to get any jobs these last months, many of my portfolio items have been lost forever, and I would have to re-build everything from scratch, they replied that they are willing to issue me 50 connects (which can be bought at $7.5). Terrible understanding of customer satisfaction.
I was using oDesk for ~10 years and liked it, but after it was merged with Elance and started implementing new policies it is terrible to use. High fees, ridiculous terms, fewer payout options, more delays. And recently they just suspended my funds with no reason and require me to video call them to get them back. That was a last drop of my patience. I quit Upwork.
And now I even can not close my account. It says "Thank you for using Upwork.
At this time we are unable to close your account."
It was really hard to become an Upwork freelancer. I couldn't get verification during a year. But that is an actually the main idea how to immerse in the world of the best professionals with the most interesting projects. Decent pay and no fraud.
I love this freelancing platform.
Upwork is the best platform to help you grow in your career. This platform connects you with clients from various parts of the world and you get to interact with them by working on there projects hence gaining skills in your field of study.
I left my job for upwork. Have been working for 2 years have earned around ******* usd over this period from upwork clients and their referrals. Have worked out great for me at least from India. I work in data science projects. Yeah their increasing their fees is a pain
"Upwork" has consistently been the best stage to work around the world. I won't contrast with others yet as far it is worried about my experience, Upwork has always been on my first need, it is possible that you state FIVERR or some other. Credit to the group endeavoring to give imaginative individuals a space to explore their aptitudes and profit introduction around the globe. I would like to make more progress at meeting new individuals and companies through Upwork. Thankyou, Cheers.
Answer: They are horrible. Every freelancer I've gotten from Upwork has cost me more to fix the small job they have done. There's absolutely no customer service! I would stay away
Answer: This is not the place to inquire.
Answer: No, just 20% of your job when we talk about fixed price, and same for hourly but after some week it's been 10%
Answer: Go to Settings › Contact Info › Click the Close my account link. If you meet the requirements, click the button to confirm that you want to close your account.
Answer: I am a customer and have had a really horrible experience. Upwork claims a 100% guarantee before you pay anything. That is not true. The process is actually quite horrible. You put money in escrow. You only get your money back after a bad contract if the freelancer agrees to release the money. If the freelancer refuses, you get a bargain offer to still pay them something but still you are paying for a bad job you can't use. Then, if you refuse to bargain over a bad job, you are told that it will cost you an additional $389 to arbitrate with a 3rd party affiliate that the customer (me), the freelancer (scammer) and Upwork (ripoff enabler) has to pay. I took it all the way to arbitration with the end result being that Upwork decided that I was just too uninformed to know their policy and that they would give me a one time only refund of my original amount. What they didn't tell me what that they just gave me a "credit" of my original amount and that was the end. So I am still out the original amount and can't get my money back. This sight is a ripoff. Plain and simple.
Answer: Because of their policy changes which are geared towards the client rather than the freelancer. They have dug their own grave with their policy changes of late.
Answer: Go to Get Paid on PC or Mobile, you will see 3 dots in front of your payment method, tap to select edit/remove to change them. Go to Billing Method on PC under Billing Section and tap three dots to change (edit/remove). Thanks
Answer: Be part and see, dont look at the sold mine reviews people, upwork can bush you to reach.
Answer: I agree with Sam. This place is a scam. They have bad reviews everywhere. Katrina is probably working for them!
Upwork has a rating of 2.4 stars from 2,121 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Upwork most frequently mention customer service, credit card and job success. Upwork ranks 5th among Freelancing sites.