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Upwork has a rating of 2.5 stars from 2,119 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Upwork most frequently mention customer service, credit card, and job success problems. Upwork ranks 7th among Freelancing sites.
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Upwork has been my trusted platform for finding freelance opportunities and connecting with clients from around the world. The platform's vast network of clients and freelancers, comprehensive job listings, and secure payment system make it easy to find meaningful projects and build a successful freelance career. I appreciate Upwork's commitment to transparency and professionalism, as seen in its dispute resolution process and feedback system, which ensure fair and equitable transactions for both parties. Moreover, the platform's collaboration tools and communication features enhance teamwork and streamline project management. With Upwork, freelancing is not just a job—it's a rewarding and fulfilling career.
Business practices are arbitrary and unfair with the cost for freelancers of doing business on the site constantly increasing and various services and perks taken away. Not worth it for freelancers--and clients don't fare much better.
I am a Freelancer Interior designer. I have completed my 1 job on Upwork. Thank you upwork to showcase my work.
Date of experience: October 31, 2020
Upwork is well designed and reliable portal for professionals and clients alike. I highly recommend it for secure and safe enviroment.
Date of experience: June 29, 2020
Upwork allows you to use your skills and talents for self-realization. Gives you the freedom to choose the most interesting projects.
Date of experience: November 18, 2020
I really appreciate the team. I have found great opportunities to work with new clients. Genuinely, all the clients are satisfied.
Date of experience: June 3, 2020
I love to work on Upwork.
Feel free to post any job or to search and work with the clients.
I like and prefer that.
Thank you.
Date of experience: December 26, 2020
I am proud to be able to work with upwork. And at Upwork I thank you for giving me the opportunity to work on such a platform.
Date of experience: June 22, 2020
Gave me the chance to grow as independent professional, had the chance to work with clients
Around the world, thank you very much upwork!
Date of experience: March 28, 2021
So good site for earning money. I have worked this site long time. I have been trying to develop my knowledge in this sector.
Date of experience: August 5, 2019
Upwork is the best service provider in the world. I would like to work here on Upwork because of the policy of this marketplace.
Date of experience: September 1, 2020
Before Upwork, I was confused and had no way to express my talents. I recommend Upwork to every talented kid out there.
Thanks Upwork
Date of experience: September 6, 2020
Upwork is very helpful website to find work on it. I have just started to work for last 20 days and found many jobs to work. I love it!
Date of experience: September 8, 2020
Great company and great support team always responsive! Job is secure every time! Best of the best job finding platform.
Date of experience: February 27, 2021
With help of Upwork, I can chose the work I want to do, work whenever, wherever I want and plus it is challenging and pleasant.
Thanks
Date of experience: November 7, 2020
I love to work with Upwork. Its wonderful platform for who have talents. I recommend Upwork for the new generation.
Date of experience: November 14, 2020
If you are a new in freelancing then UpWork is your trustworthy platform. To growth your career stay in upwork.
Date of experience: November 21, 2020
Upwork is really great to use.
Their Customers' service is top-notch and they offer their users a highly secured service.
Tip for consumers:
Abide strictly by the rules of the platform
Products used:
Freelance services
Date of experience: February 16, 2021
I thank God i have made progress in this platform. It is the best freelance platform where professionalism is upheld. Thank you upwork!
Date of experience: October 16, 2020
Upwork is the worst site I have ever used. 2 times I was robbed by the freelancers they suggested I hire. $#*! Upwork
Date of experience: June 1, 2016
I am working on upwork since 1 year and found upwork is the best website on the internet for online earning for freelancers
Date of experience: September 10, 2020
Upwork is engineered to foster higher productivity and greater yield for the freelancer and the consumer. I am glad that I found Upwork
Date of experience: August 28, 2021
I am glad to being a member of Upwork. Upwork is the best freelancing marketplace in the world. I love Upwork so much.
Date of experience: December 14, 2020
I am proud to be a member of upwork. Upwork is the best freelancing marketplace in the world. I love upwork so much.
Date of experience: December 14, 2020
Very easy and fast care about customer and freelance with amazing support and cool email notifications
Date of experience: March 16, 2021
Upwork has been provide good deal with freelancers and customers. And it's trusted website for freelancers
Date of experience: February 11, 2021
If you do not know it by now let me repeat the settled facts about Upwork:
1. Their support staff are Middle Eastern guys working out of their basements.
2. They REALLY don't give a f*ck about freelancers, other than taking 20% of your earnings.
3. They have a things called JSS (Job Success Score) which is beyond idiotic, doesn't work and basically allocates you a random number/ percentage to indicate quality of work. For example: You can get 5 star reviews from all your jobs and have a JSS of 60% (!) How? DO NOT ASK! These idiot f*ckheads are so full of their own sh*t that questioning the JSS is like drawing cartoons of the prophet Mohamed in their books - THOU SHALT NOT QUESTION THE CRAP KNOWN AS JSS!
4. If there is a dispute between you and a 'client' (Their genius way of referring to scammers from various countries) you are f*cked! They only care about the numbers and Upwork knows that the average pissed off 'client' hurts their business more than the average pissed off freelancer.
There are far better freelancing websites out there - I predict a class action lawsuit against Upwork very soon the way they are ignoring the complaints of freelancers getting ripped off on their platform.
Date of experience: February 19, 2017
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