Upwork has a rating of 2.5 stars from 2,119 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Upwork most frequently mention customer service, credit card, and job success problems. Upwork ranks 6th among Freelancing sites.
This company does not typically respond to reviews
Upwork has been my trusted platform for finding freelance opportunities and connecting with clients from around the world. The platform's vast network of clients and freelancers, comprehensive job listings, and secure payment system make it easy to find meaningful projects and build a successful freelance career. I appreciate Upwork's commitment to transparency and professionalism, as seen in its dispute resolution process and feedback system, which ensure fair and equitable transactions for both parties. Moreover, the platform's collaboration tools and communication features enhance teamwork and streamline project management. With Upwork, freelancing is not just a job—it's a rewarding and fulfilling career.
Business practices are arbitrary and unfair with the cost for freelancers of doing business on the site constantly increasing and various services and perks taken away. Not worth it for freelancers--and clients don't fare much better.
There are ups and downs to this platform. Overall good experience. Could improve on lot of thing that many people mentioned here.
Date of experience: September 26, 2020
All they want is your banking info. Total Scam. It's a shame how companies like this prey on those looking for an honest living.
Date of experience: July 14, 2017
Its a real standard for freelaunce platforms. Everyone has worth there. Really good in customer and sellers support.
Date of experience: February 1, 2021
Upwork is simply the best! You can never get it wrong here. I am proud to be part of this freelance marketplace.
Date of experience: May 17, 2021
Very good website. It may be hard to find work at first, but don't give up. Try harder and you will definitely become a well esteemed freelancer.
Tip for consumers:
Always try hard to improve your profile. Add portfolio and any relevant work experience.
Date of experience: February 2, 2015
Upwork is best for freelancers and clients, simply can't see any other site can be compared with it.
Date of experience: October 10, 2020
Highly Professional Freelancing website and the best platform to show your skills online.
Thank you Upwork.
Date of experience: October 15, 2020
After using this best site for a long time, my translation skills have become very colorful and more professional. Thank you. Upwork.
Date of experience: June 23, 2020
Terrible support and highly questionable business practices. Will delete account once monies are released.
Date of experience: December 20, 2015
Easy to use and beautiful user interface, also the customer service is very helpful.
I have used upwork for 5 years
Date of experience: March 28, 2021
We have many freelance platforms; so far, Upwork has been the best option for freelancing jobs. Secure and Trusted!
Date of experience: October 17, 2020
Upwork is the only freelancing service I would recommend. Always satisfied. No scams, just a serious business.
Date of experience: April 13, 2021
They held my account so many times but resolved the issue fast. Everything is free in this marketplace.
Date of experience: August 31, 2020
UpWork has been providing opportunities since beginning of my entrepreneur journey as a design agency owner.
Date of experience: June 19, 2020
With Upwork you are guaranteed of success. The customer care team always ready to assist where necessary.
Date of experience: October 28, 2020
This platform is making the dreams of many talents come true and changing lives. I highly recommend Upwork
Date of experience: September 23, 2022
Upwork has been a great and reliable platform for freelance jobs. Very satisfied with their service.
Date of experience: December 11, 2021
Really professional freelancing site with huge numbers of job opportunities. Already earned 300+ $ in 2 weeks. Highly recommended
Date of experience: May 7, 2020
I've worked on Upwork for over a week now and already made more then minimum wage from my old job! It's an amazing tool!
Date of experience: January 20, 2021
Excellent platform to both receive help and pick-up gigs! Upwork has helped me propel my Freelancing Career!
Date of experience: May 28, 2020
For anyone who likes to have a freelancing experience and business, upwork is appropriate. Good luck.
Date of experience: April 5, 2021
Great online platform anybody can trust anytime. It's indeed a pleasure using upwork. I recommend it for everyone who has some talents to offer.
Date of experience: August 21, 2020
Superb experience! Six years on Upwork and it's been totally worth it with many great opportunities.
Date of experience: June 30, 2020
Bull $#*! site i ended up getting ripped off for almost a thousand bucks :/ watch out poor quality work and no one is on your side ever.
Date of experience: February 20, 2018
Find freelancers and freelance jobs on Upwork - the world's largest online workplace where savvy businesses and professional freelancers go to work!