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Upwork has a rating of 2.5 stars from 2,119 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Upwork most frequently mention customer service, credit card, and job success problems. Upwork ranks 6th among Freelancing sites.
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Upwork has been my trusted platform for finding freelance opportunities and connecting with clients from around the world. The platform's vast network of clients and freelancers, comprehensive job listings, and secure payment system make it easy to find meaningful projects and build a successful freelance career. I appreciate Upwork's commitment to transparency and professionalism, as seen in its dispute resolution process and feedback system, which ensure fair and equitable transactions for both parties. Moreover, the platform's collaboration tools and communication features enhance teamwork and streamline project management. With Upwork, freelancing is not just a job—it's a rewarding and fulfilling career.
Business practices are arbitrary and unfair with the cost for freelancers of doing business on the site constantly increasing and various services and perks taken away. Not worth it for freelancers--and clients don't fare much better.
Upwork allows you to use your skills and talents for self-realization. Gives you freedom to choose the most interesting projects for work. You can do what you love from anytime and anywhere.
Date of experience: November 18, 2020
This is a scam to get your banking information. They take your info then cancel your account, but do not give you any way to delete your information. Avoid!
Date of experience: July 6, 2017
I was struggling with getting clients for work and then I heard about upwork. I signed up and successfully got hired by some very amazing clients and started earning.
Date of experience: July 31, 2020
Getting orders on the website has never been easy. However, securing the first order on working on it efficiently guarantees a successful future with voluminous orders.
Date of experience: June 17, 2020
Upwork is by far the best platform to work online. Very useful for freelancers to find jobs and get hired. Your payment is secure and your income is protected!
Date of experience: August 6, 2020
Seriously, this platform made my entrance to the freelancing world as a developer quite easy. I would definitely continue to use this platform and maybe as a client aswell.
Date of experience: November 13, 2020
Upwork is the best platform for businessmen to finish their works with professional freelancers, and the best environment for any freelancer to work in.
Definitely recommended!
Date of experience: November 14, 2020
Upwork is great, people are the problem. Upwork makes freelancing easy. Upwork is a global marketplace. All kinds of people are there. It is not Upwork fault if you hit any client from hell.
Date of experience: July 29, 2020
This the best for earning more and for clients anyone can have here best freelancer for their work.
No fake member here so why you so late join here on Upwork for your task.
Date of experience: November 16, 2020
It was really an amazing first experience to work on Upwork and I am really looking forward to keeping working on it as it is easy to use and help you with every step
Date of experience: August 28, 2021
Although there is a very tough competition on Upwork, the success in this platform can shape a freelancer's career in an upward direction. A good profile on Upwork helps to create a fruitful career.
Date of experience: June 7, 2020
This is my struggling period but I hope I will de standing someday in upwork platform because Upwork is becoming my loving earning platform which became a part of my
24/7 life. Thanks upwork
Date of experience: March 17, 2021
Great platform till now! And i suggest to minimize fees, the most of jjobs are -500$ jobs, so i think no need to use 20% fees.
Thank you! Wish you continue like that and better!
Date of experience: March 29, 2021
I have been calling and trying to work with Elance for the past five weeks. They have locked my account due to inactivity in my account (I hadnt filled out a status report from one of my clients)
As soon as I was made aware of this I immediately took all the actions that they requested. What followed was radio silence.
You cannot speak to Risk Management (who start at 12:00 EST) and they are the only people that can clear my account. I was told by one of the CS Reps that people have been waiting over a month for their account and there is nothing they can do.
Now I am waiting on payment of over $1000. 00 and cannot accept another job from a happy client which is another $1000. 00 job.
The customer service reps are not empowered to do ANYTHING and the poor things just have to listen to complaints. When I finally got a manager on the phone he was rude and told me there was nothing he could do either and that they were waiting fro more information from my client. That was the first time I had heard that in FIVE weeks. I should not be held accountable for the lack of action on their side.
I have lost five weeks of work, am unable to pay my bills because they are holding my money and are no help.
Tip for consumers:
dont use it. Go to their direct competitor.
Date of experience: April 14, 2015
My account is already blocked and I couldn't get 3500 from UpWork.
So do they get this amount?
Don't work on UpWork. You will lose the amounts that you worked with clients on this site.
Date of experience: August 28, 2017
With upwork you can find work that suit your skills and your salary is secured. Been working with upwork for 5 years now and I can say that I have the best clients because of upwork
Date of experience: July 4, 2020
This site if full of fake NFT project promoters and fake reviews. DO NOT HIRE ANY NFT PROJECT PROMOTERS FROM UPWORK.COM. There is no customer support and they support these scammers to get their fees! BEWARE AND DO NOT HIRE THE SCAMMERS BELOW
Tip for consumers:
DO NOT HIRE ANY OF THE SCAMMERS LISTED IN REVIEW, THEY WILL DO NOTHING BUT BRING FAKE FOLLOWERS AND BOTS!!! UPWORK.COM SUPPORTS THESE SCAMMERS AND DOES TO PROTECT CLIENTS! BEWARE!!!’
Products used:
NFT PROJECT PROMOTION, DM & SHILLING
Date of experience: February 15, 2022
UpWork Is Absolute Incredible For Both Customers And Freelancers, Here You Can Find World Best Talent And World Best Customers, And Also The Best Platform That Makes It Possible Is UpWork, Everything They Offer Is Fantastic And Also Their Support Staff Is Awesome! Thanks, UPWORK!
Date of experience: November 10, 2020
Great opportunity to have freelance business with large amounts of open jobs to whoever seek for... i think upwork is a way to get rid of slavery jobs to freelance job
Date of experience: April 18, 2021
Upwork is the most effective, secured and professional freelancer website in the world. There is a seamless flow of work activities and an opportuinity to make money.
Date of experience: January 10, 2021
Upwork is simple, Transparent, and Honest! I like it. I am freelancer in data management, I have used Upwork for over 3 years. I have enjoyed its service.
Date of experience: May 23, 2021
No! Got a statement to make about Upwork. It's a $#*!ty company with no regards to Freelancer's views. All they want is money. No loyalty and no heart
Date of experience: November 7, 2017
I started freelancing through Upwork. I've been working through them ever since. I am working for a large company and a small business. And its very busy professional..
Date of experience: November 30, 2018
Find freelancers and freelance jobs on Upwork - the world's largest online workplace where savvy businesses and professional freelancers go to work!
