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Upwork has a rating of 2.5 stars from 2,119 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Upwork most frequently mention customer service, credit card, and job success problems. Upwork ranks 6th among Freelancing sites.
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Upwork has been my trusted platform for finding freelance opportunities and connecting with clients from around the world. The platform's vast network of clients and freelancers, comprehensive job listings, and secure payment system make it easy to find meaningful projects and build a successful freelance career. I appreciate Upwork's commitment to transparency and professionalism, as seen in its dispute resolution process and feedback system, which ensure fair and equitable transactions for both parties. Moreover, the platform's collaboration tools and communication features enhance teamwork and streamline project management. With Upwork, freelancing is not just a job—it's a rewarding and fulfilling career.
Business practices are arbitrary and unfair with the cost for freelancers of doing business on the site constantly increasing and various services and perks taken away. Not worth it for freelancers--and clients don't fare much better.
I am very happy to be a part of this team. I am working as a 3D Visualization Specialist on Upwork and I believe it is the greatest platform of all freelancer market places.
Date of experience: November 11, 2020
Freelance ripped me off totally and Elance will do NOTHING about it. Elance customer support tells me they can give refund my money IF THE FREELANCER would contact them. Well that makes no sense. The freelance ripped me off and so did ELANCE. What a bunch of scammers! Going to ripoff report and let them know too of how bad ELANCE has been.
Date of experience: October 28, 2014
I'm already more than a year on Upwork and the projects and clients I get are very relevant to my expertise and it is also a good site to showecase your talent and skills all over the world.
Date of experience: November 3, 2020
Elance, if you want to lose your money or pay for NOTHING then use Elance. I just lost $1500 for nothing - the freelancers there make there money so easy, you request something and they give NOTHING... Please please do not be stupid like me and use this terrible service
Date of experience: October 1, 2014
Great website, I was suprised when I found out everything works just great. I would say the key to success is to find your nieche and go from there. Good luck!
Date of experience: August 30, 2020
I've looking and search for a good and nice freelancer platform and there's it. The excellent platform that can help clients and freelancer to work together in a secure way
Date of experience: September 12, 2020
I feel easy to work at Upwork. The upwork team is very sportive. I have several Mystery but Meanwhile I Learn and ask a question to upwork team I am fully satisfied
Date of experience: August 12, 2020
Up-work is a great platform for individuals as well as organisations to get jobs and to hire people to get their job done. I highly recommend up-work.
Date of experience: February 4, 2021
I have been a freelancer with upwork for three years now. The work flow is constant and support is responsive. Upwork is the best site for freelancers!
Date of experience: January 17, 2021
Elance make obscure decisions. They argue that it's a safe marketplace, but that's not true. Suddenly, they can block your account stating that they do so just for safety. Even if you can recover it by going through an unnecessary "verification" process, you're not safe from those reviews.
I have received twice warning emails telling that my account is under review, supposedly because one (or maybe more, not clear enough) customers were not happy. In a freelance site, the proves for customer satisfaction is the rating: I have a great rating, 4.6 (the. 4 left, were just because 1 customer wasn't 100% satisfied with the cost). But, in the warning email Elance states that they "take in consideration many other factors", but they don't tell you what are those factors, not even the exact reason of the supposed "unhappiness". At the end of the email, they "threat" you and put in focus they have the power to shutdown your account. But you will never know why, even to improve your attention level in case they're right.
Elance is not safe for freelancers. You can invest many years in this site, but they can shutdown your account without telling the reasons.
Date of experience: July 3, 2015
I left my Job and started working on upwork. I am very satisfied from my earnings on upwork. The thing I love about this platform is the honesty level between the clients and freelancers.
Date of experience: November 28, 2020
I have been using upwork more than one year, and i have literally enjoying working on this platform. Upwork is a platform where good organization and companies i met.
Date of experience: August 1, 2020
I have been working on Upwork for 2 years now and I never have any issues with them. I consider them as the best Freelancing platform on the internet.
Date of experience: October 8, 2020
How to start work with up work? How the payments are going to be paid? What is the rate of payment? Is it safe & secure to work with up- work? I want a better guide from the experts.
Date of experience: October 3, 2017
Upwork is now only thinking about making money. They don't care about freelancers. They are already charging 20% fee. Now, they are taking monthly fee too. Its very bad.
Date of experience: July 16, 2019
Upwork is a good site for a freelancer, but recently Upwork change there connect system I just don't agree with it. This is a very bad thing for a beginner freelancer.
Date of experience: July 25, 2020
Upwork is a great platform for freelancer. The system put in place secures both the freelancer and client in terms of payment and other services. Great freelancing platform to be in.
Date of experience: October 2, 2020
Worst experience I've had, couldn't go back to rate the performance of the freelancer, only had 14 days! Contract was for CDN $ they billed me in US$.
Date of experience: July 31, 2020
Perfect place to start your work. This is the best platform where anyone can start their own work and start earning. I am the one who is at upwork and earning. Thanks upwork
Date of experience: March 28, 2021
Upwork is the one of the most Trusted freelancing platform our the World i personally selling my services here my overall experience with upwork is 100%
Date of experience: January 16, 2021
I joined upwork since 4 years ago, it was great experience for me to start on upwork. Upwork gave me chance to perform my skill internationally. I am feeling great to work on upwork.
Date of experience: July 29, 2020
Upwork is the best freelance platform I've used.
It is trustworthy and secures client and freelancer through the process.
I'm happy to be on the platform and would love to keep working on it.
Date of experience: May 12, 2022
Amazing Platform. This was my dream to work on Upwork. Your payments are secure and you can find genuine client and genuine work here. You can get your work and payment certification from Upwork.
Date of experience: September 14, 2020
Upwork is the best platform for freelancers. It secure and and protected for both freelancers and clients. A lot of opportunities to build the career.
Date of experience: February 17, 2021
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