• Upwork

Upwork

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Overview

Upwork has a rating of 2.5 stars from 2,117 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Upwork most frequently mention customer service, credit card, and job success problems. Upwork ranks 7th among Freelancing sites.

  • Service
    475
  • Value
    457
  • Shipping
    251
  • Returns
    287
  • Quality
    451

This company does not typically respond to reviews

Positive reviews (last 12 months): 22.7%
Positive
5
Neutral
0
Negative
17
270
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How would you rate Upwork?
Top Positive Review

“Unlocking Freelance Opportunities with Upwork”

पपीता म.
4/23/24

Upwork has been my trusted platform for finding freelance opportunities and connecting with clients from around the world. The platform's vast network of clients and freelancers, comprehensive job listings, and secure payment system make it easy to find meaningful projects and build a successful freelance career. I appreciate Upwork's commitment to transparency and professionalism, as seen in its dispute resolution process and feedback system, which ensure fair and equitable transactions for both parties. Moreover, the platform's collaboration tools and communication features enhance teamwork and streamline project management. With Upwork, freelancing is not just a job—it's a rewarding and fulfilling career.

Top Critical Review

“Not worth it”

P X.
9/10/24

Business practices are arbitrary and unfair with the cost for freelancers of doing business on the site constantly increasing and various services and perks taken away. Not worth it for freelancers--and clients don't fare much better.

Reviews (2,117)

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Reviews that mention popular keywords

customer service (91) freelancing platform (135) credit card (22) customer support (43) payment protection (24) freelancing site (80) bank account (20) freelancing career (24) post jobs (16)
Thumbnail of user vladimiro10
1 review
0 helpful votes
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November 30th, 2020

Upwork allow me to realize my knowledge for getting good customers and making a good job for them!

Thumbnail of user refaath
1 review
0 helpful votes
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March 30th, 2021

The best website i work of it is upwork, provid alot of job and sefaty will working in mony and sefaty in your information and not found scame

Thumbnail of user niday3
1 review
1 helpful vote
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July 18th, 2021

Upwork is just amazing. I am able to get best clients on this platform. I AM REALLY HAPPY TO WORK HERE.

Thumbnail of user abdullaha309
1 review
0 helpful votes
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September 29th, 2020

An awesome marketplace. But this is not awesome for beginners. And 20% charge is so much high...

Thumbnail of user chetann3
1 review
0 helpful votes
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August 31st, 2020

Upwork is great place to find clients and their payment processing is seamless!

Thank you Upwork!

Thumbnail of user kandices
7 reviews
19 helpful votes
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January 12th, 2015

Great to work online, easy to get quality contract job. Thanks

Service
Value
Quality
Thumbnail of user dharmeshp
1 review
7 helpful votes
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May 25th, 2016

Shame that founders forgot that freelancers are human being!

Thumbnail of user jayk18
5 reviews
7 helpful votes
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January 3rd, 2013

Nice website but it is bit expensive for individuals. But good for companies.

Thumbnail of user leihv
1 review
6 helpful votes
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September 3rd, 2014

Wow, they even have people hired to post that that they have been paid :/

Thumbnail of user arifuln
1 review
0 helpful votes
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August 14th, 2020

My journey started with Upwork in 2013. It was challenging and interesting. Highly recommended!

Thumbnail of user richardc189
1 review
9 helpful votes
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July 26th, 2016

The people running Upwork discriminate against veterans.

Thumbnail of user janer61
3 reviews
5 helpful votes
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May 8th, 2016

The freelance site is pretty cool though I still see so many improvement that needs to be done.

Thumbnail of user stanislavm9
1 review
0 helpful votes
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December 15th, 2020

Great marketplace for freelancers, a lot of different work, everything works fine I'm happy!.

Thumbnail of user giftya6
1 review
0 helpful votes
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December 4th, 2020

Upwork is the best freelancing platform. Credible, organised and profitable. I'm glad to be here...

Thumbnail of user philippem20
2 reviews
3 helpful votes
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March 26th, 2019

Greatest Platform for freelancing Excellent service. Thank you team Upwork Keep up the good work...

Thumbnail of user kuksw
1 review
10 helpful votes
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December 5th, 2016

Too many scammers goes in there, especially payroll assistant/processor be aware...

Thumbnail of user tarekelokl79
1 review
0 helpful votes
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July 16th, 2023

تعدر الأراء شيئ مهم في المجتمع وا الأراء الصحيحه تنتج اشياء عظيمة وعجيبه اما الأراء السيئه عند تنفيزها قد تؤديالي سقوط دول

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From the business

Find freelancers and freelance jobs on Upwork - the world's largest online workplace where savvy businesses and professional freelancers go to work!

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Visitor S.
Typically does not respond to reviews

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