• Patpat US

Patpat US

Is this your business?
Write a Review

Overview

Patpat US has a rating of 4.8 stars from 177 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Patpat US most frequently mention customer service, and good quality. Patpat US ranks 3rd among Baby Clothes sites.

  • Service
    142
  • Value
    145
  • Shipping
    146
  • Returns
    117
  • Quality
    142
148
See all photos
How would you rate Patpat US?
Top Positive Review

“Best place to buy kids clothing!”

Westrich J.
11/2/21

I've ordered from this company 4 times already. One order was for a photo shoot for my kids and I have gotten nothing but compliments on the clothes! Fast shipping, great quality clothes, and all at such an amazing price. I'll be buying so much more in the future!

Top Critical Review

“STAINS”

Lindsey P.
2/4/23

The second time I ordered a new outfit for my daughter they sent me an outfit with BLUE stains all over it... How does a NEW outfit have stains all over it... their chat person didn't even care. Just said they would refund the outfit and no apology. Ridiculous...

Reviews (177)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (54)
Thumbnail of user andrewp1578
New York
2 reviews
25 helpful votes
  • Send Message
May 19th, 2022

Love shopping at PatPat. Quality of the clothes are so original and as a recent new Dad, I love the creative options they have. Highly recommend them!

Thumbnail of user manonl20
Canada
1 review
0 helpful votes
  • Send Message
February 5th, 2021

The t-shirt was not perfect (the zipper is too high to pull out my breast for breastfeeding, the shirt is a little too big even if I looked at the size chart) but I had an EXCELLENT service after sell.

Tip for consumers:
Choose one size under your fit.

Products used:
Nursing t-shirt

Service
Value
Shipping
Returns
Quality
Thumbnail of user mlissal
Canada
1 review
0 helpful votes
  • Send Message
July 2nd, 2021

I placed my first order recently, and my experience was seriously PERFECT!
First the delivery was super fast, the quality of the clothes is just WOW!
Unfortunately, the things I choose for my boyfriend and I were too big, but for the kids it was on point.
I contacted them to see the procedure to return the dress and the shirt, and IRISH's service was one of the best I ever had. She awnser all of my question, she didint keep me waiting for months. I recommend x100% and I will place an other order with them for sure.

Shipping
Thumbnail of user ayats5
Massachusetts
1 review
0 helpful votes
  • Send Message
February 22nd, 2022

Love their styles best for little girls and also can be matching with mom clothes my daughter loving their outfits thank you pat pat for this beautiful clothing

Service
Value
Shipping
Returns
Quality
Thumbnail of user carmenc405
California
1 review
0 helpful votes
  • Send Message
September 20th, 2021

I really like this site to buy my children's clothes, there are many options to combine their wardrobes, and I feel safe to buy because they help you solve the problems quickly

Products used:
Clothes

Service
Value
Shipping
Returns
Quality
Thumbnail of user morganb272
Canada
1 review
0 helpful votes
  • Send Message
July 9th, 2021

I had a great experience with this company. The clothes are a good quality for a reasonable price. The app they have makes things very easy and convenient to order, as well as tack your package.

Service
Value
Shipping
Returns
Quality
Thumbnail of user maryr2551
Georgia
2 reviews
0 helpful votes
  • Send Message
December 7th, 2021
Verified purchase

I purchased maternity pants for my granddaughter and it was too small in hips and thighs. I contacted Pat. Pat customer service and Claire D took care of everything in one day. I'm very satisfied.

Tip for consumers:
Measure yourself All areas to get right size. There is a chart to go by

Products used:
Maternity pants

Service
Value
Shipping
Returns
Quality
Thumbnail of user daneikac
Jamaica
1 review
3 helpful votes
  • Send Message
July 18th, 2021
Verified purchase

Maria took my issue very serious and was able to provide me with a solution in a timely manner. I am happy I will be getting my items. I love shopping with this site.

Tip for consumers:
Ensure to check in daily to get great discounts.

Products used:
Clothing

Service
Value
Shipping
Returns
Quality
Thumbnail of user linnettea1
New York
1 review
0 helpful votes
  • Send Message
September 22nd, 2021
Verified purchase

I love buying my one year clothes in Patpat. They are really cute and affordable. I also love that they have outfits look like the ones my mom bought me when I was baby.

Products used:
Dress and shorts with headband.

Service
Value
Shipping
Returns
Quality
Thumbnail of user mollyh130
Arkansas
1 review
0 helpful votes
  • Send Message
March 17th, 2021

The best customer service! I had one item that was too small for my daughter and they responded quickly and refunded the total. Everything else in my order fit well and is super cute!

Thumbnail of user ernaj1
Canada
2 reviews
0 helpful votes
  • Send Message
January 6th, 2021
Verified purchase

Superb service and clothing quality worth the money you spent for our little one & mommy too and the entire family.
Fast, fun and easy shopping esp that ON is back to lockdown Pandemic 2nd wave.

Thumbnail of user amanday352
Idaho
1 review
0 helpful votes
  • Send Message
April 30th, 2021

Very affordable clothing that is amazing quality! I always love to dress my daughter up and it can get very expensive but with pat pat I can get her so many cute outfits for so reasonable!

Tip for consumers:
Spend more than 40$ and get your free shipping, site ALWAYS has amazing deals off clothing!!

Products used:
Houseware, children’s clothes and adult clothing

Service
Value
Shipping
Returns
Quality
Thumbnail of user olawunmio3
New Jersey
1 review
1 helpful vote
  • Send Message
April 10th, 2022

I LOVE PATPAT, MY BABIES ARE HAPPY WITH ALL WHAT I PURCHASE. I CAN RECOMMEND IT TO ALL OF MY FRIENDS AND SUNDRIES.ITS A GREAT PLATFORM WHERE YOU CAN GET QUALITY ITEMS AND STUFF. AND THERE CUSTOMER SERVICE ARE DOPE ESPECIALLY GENALIE, SHE REPLY ME SO FAST AT MY REQUEST AND GET IT RESOLVE QUICKLY... THANK *******@PATPAT

Thumbnail of user lizm590
Texas
1 review
0 helpful votes
  • Send Message
April 18th, 2021

Love all the clothes i have bought here for my babygirl and even a few items for myself. Their customer servicr is also great thank you Ryan G for helping me with my mistake on my order.

Tip for consumers:
Sizing on baby clothes seem to run a little big, excellent quality

Products used:
Clothes, shoes

Service
Value
Shipping
Returns
Quality
Thumbnail of user jadec69
Guam
2 reviews
0 helpful votes
  • Send Message
January 23rd, 2021

Navigating the app was way and I love the details for the shipping. The products came in about 2 weeks which is normal for Guam. Products I received were exactly as shown on the site.

Products used:
Clothes/ jewelry

Service
Value
Shipping
Returns
Quality
Thumbnail of user chanels25
Canada
1 review
0 helpful votes
  • Send Message
March 8th, 2021

I loved all the items I received from Patpat. They have great prices and large variety to choose from. The clothes were great quality and fit great as well. I will definitely be ordering again.

Tip for consumers:
Shipping may take long

Products used:
One piece, two piece outfits

Service
Value
Shipping
Quality
Thumbnail of user courtneyr176
Canada
1 review
0 helpful votes
  • Send Message
February 12th, 2021
Verified purchase

I was a little hesitant ordering for the first time but my clothes arrived and I love them! Free shipping, amazing customer service and love my matching outfits for me and the whole family!

Tip for consumers:
The men’s bathing suits fit small but material is super soft and comfy.

Products used:
Bathing suits, jumpers, t-shirts, romper and onesie.

Service
Value
Shipping
Returns
Quality
Thumbnail of user vanessam412
California
1 review
0 helpful votes
  • Send Message
March 9th, 2021

You definitely have to order from Pat Pat they have super affordable clothing for the whole family and to top it off their customer service is amazing!

Thumbnail of user maeganh11
Texas
1 review
0 helpful votes
  • Send Message
January 30th, 2021

If you are looking for quality baby clothes at affordable prices and excellent customer service, then there is no need to shop any where else. I won't!

Tip for consumers:
Look for the flash sales and you will save tons!

Products used:
I had ordered the wrong items, totally my mistake, and they refunded me in full plus told me to keep the original order too! LOVE THEM!

Service
Value
Shipping
Returns
Quality
Thumbnail of user ankitb17
India
1 review
0 helpful votes
  • Send Message
April 15th, 2021

Love the items and specially love the costume care service. My problem slove in within a days by "HAZEL". Thank you so much HAZEL for solving my problem. Will sure shop from this site only from now

Service
Value
Shipping
Returns
Quality
Thumbnail of user priyankaa31
Nebraska
1 review
0 helpful votes
  • Send Message
November 19th, 2021

I loved shopping at PatPat. I brought the collection for my newborn. I would recommend PatPat. I had an small issue but the customer service is great and Rachel helped me with that. She was great.

Thumbnail of user cassandrab205
New York
1 review
0 helpful votes
  • Send Message
June 9th, 2021
Verified purchase

I received the wrong sizes for my order and contacted customer service. Within 24 hours they responded and are sending me the correct sizes. Thanks Jonalyn for your help!

Thumbnail of user tamiyas
Virginia
1 review
0 helpful votes
  • Send Message
January 21st, 2022

I always shop for my kids clothes here very professional ships in a timely manner and love how my kids look in the clothes and plus it's great quality

Tip for consumers:
Read reviews on size and you’ll be good

Products used:
Clothing and accessories

Service
Value
Shipping
Quality
Thumbnail of user linad41
New Zealand
1 review
3 helpful votes
  • Send Message
June 22nd, 2021

PatPat team are the best. They help us out with order problems. They've done a great job and quickly respond. Thanks you. I'm really appreciated. Lina

Tip for consumers:
PatPat team are the best . They help us out with order problems . They’ve done a great job and quickly respond. Thanks you . I’m really appreciated.

Products used:
Kid clothes

Service
Value
Shipping
Quality
Thumbnail of user katyk41
California
1 review
0 helpful votes
  • Send Message
July 13th, 2021

Product quality! I absolutely love the orange tye dye! I also got a little sweater and pant set and the knit is extremely soft. I couldn't be happier!

Tip for consumers:
Lots of pop ups on the app

Products used:
Shirts and pants

Service
Value
Shipping
Returns
Quality

Sitejabber for Business

Gain trust and grow your business with customer reviews.

How do I know I can trust these reviews about Patpat US?

  • Sitejabber’s mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about Patpat US?

Is this your business?

Claim your listing for free to respond to reviews, update your profile and manage your listing.

Claim Your Business