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Patpat US has a rating of 4.8 stars from 177 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Patpat US most frequently mention customer service, and good quality. Patpat US ranks 3rd among Baby Clothes sites.
I've ordered from this company 4 times already. One order was for a photo shoot for my kids and I have gotten nothing but compliments on the clothes! Fast shipping, great quality clothes, and all at such an amazing price. I'll be buying so much more in the future!
The second time I ordered a new outfit for my daughter they sent me an outfit with BLUE stains all over it... How does a NEW outfit have stains all over it... their chat person didn't even care. Just said they would refund the outfit and no apology. Ridiculous...
Thanks to casseylene for his support to my requests for the return of some items purchased on the patpat application. She was very kind and fulfilled my request and refund
Purchased many items & they were all great. I had an issue with shoe sizing & the problem was fixed right away. Amazing customer service!
Buy a few clothes for my daughter and baby boy (7 months pregnant) and are so happy about everything. Fabric quality amazing. Recommend
Tip for consumers:
Always check the sizes of the clothes and the reviews.
Products used:
Clothes and kids toys
It's been a great experience shopping at PatPat, their customer service make are efficient and responsive and making things easy for customers.
Products used:
Clothing for kids
I've been using patpat kids for my 2 years old daughter. They have cute affordable outfits for toddlers and I love it.
Products used:
Two puce outfits
We are returning customers that love shopping for our little one on the site. They have quality clothes for great prices.
Products used:
Clothes
I really like all the options they have! My kids have so many outfits from here that we genuinely love!
Tip for consumers:
Check reviews :)
Products used:
Clothing for each child.
I just completed my first PatPat order and I love the clothes I got. When I had to return a couple of items, customer service made it very simple and I received my refund very quickly.
Products used:
Tops and baby clothes
Customer service was a great experience, very helpful and attentive. Thank you so much for your time and help
Tip for consumers:
More pictures of the items
Products used:
Pijama.
I love the brand, amazing in prices and Designs. I recommend for all family. Also, a lot promotional items!
Tip for consumers:
Great sales items
Products used:
Dress and set
My baby is PatPat loyal user. Clothes are affordable and cute. No complain for delivery and price at all.
The postal service did not deliver my package and I reach out to the PatPat and worked with Mary to get the issue resolved. I was very happy with the CS.
Tip for consumers:
Postal service is inefficient
Products used:
Baby clothing
I love this store for my baby! The clothes are great quality, fashionable and the delivery is quick!
Products used:
Clothes
Very nice products, Presentable packaging, good quality and nice customer service. I am happy with my purchases always.
Tip for consumers:
The quality of the products is not cheap .
Products used:
Clothes
To be honest I was a little scared buying from the website at first but after I ordered and received my first package I was extremely impressed by how good the Quality of the clothes was
Products used:
Shirts pants and sunglasses
Very good quality of the products and easy contact with PatPat. Orders come quickly and well packaged
Tip for consumers:
view all comments from other buyers before placing an order. see if the products fit and wear the right size.
Products used:
Shoes, dresses
The customer service representative was great. Answered all my questions. And provided me the assistance I needed.
Tip for consumers:
Quality products
Products used:
All
They have great quality clothes at affordable prices and CASSEYLENE helped me so much through customers service and getting my items in the right size!
Tip for consumers:
great products..just watch the sales you only get so many at sale prices then it's full price so check your cart before purchase
But the customer service with CASSEYLENE wad amazing she really went above and beyond and refunded me and let me keep the items anyways! Love it ❤️
Products used:
All of them
The service provided is speedy and really good. They respond to messages in less than 24hrs which is amazing. I just love it
Tip for consumers:
Daily checkings earn you extra cash to spend
Products used:
I ordered accessories for my little girls
Customer service is amazing! I emailed them about my order status and they got back to me in a very short time! Very happy with the service provided.
Their clothes are very gorgeous and so pretty. I always order from them. I highly recommend all their stuff. Specially the new mom.
It is very cute, nice and good quality shoes.
I really recommend. I ordered 9.5 for 2.5 but it was 1 size bigger.
Products used:
Shoes, clothes
It was very quick and fast service after I order. Upon receiving of the items some I did not like the but they help me resolve the issue.
I am in love with how beautiful Pat Pat clothing line is! My daughter looks stunning in each and every outfit we have purchased so far!
Products used:
Dresses
I bought a matching outfits from PatPat It's so beautiful and good quality.Iam so Happy with my purchase
Tip for consumers:
You get $1 everyday if you check in daily
Products used:
Shoes , cosmetic , clothes
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