USDA RD Loan

So USDA advertises grants and loans for low income people for home improvement. But when you call and try to get such a loan there is more red tape then if you walked into a regular bank. The program is supposed to be government funded. Which probably has the objective to help low income people. But you wouldn't think that was the case when you speak to a USDA representative. I was trying to apply for a loan to provide heat in my house and you would have thought I was asking for a swimming pool or some other luxury item. Hope they get investigated by the government because the money isn't going where it is suppose to.

They refuse to pay home insurance out of escrow funds and had the nerve to send me a letter saying they are going to force place insurance on my home because of insurance not being paid. Had to pay my insurance company out of pocket for premium. Now that I'm no longer with them as a customer they are holding my escrow funds as well as charged bogus charges for payoff. They blame everything on staffing issues. Find another lender!

Sold my house in 2017, then this same house was sold 2 more times in 2018. I have proof of all this. Yet, as of November 2021, on my credit report it says that I still own the house and that it's now in Foreclosure. I also got mail today stating that USDA had to buy hazard ins and added it to my mortgage loan account to the tune of $938.05. I sent in proof of the house being sold all 3x. As well as sent in other necessary proof. Called the Foreclosure number and after a week still have heard nothing. Sent the paperwork overnight mail and had that it needed to be signed. DO NOT EVER USE THIS COMPANY!

I have lived in a USDA Rural Development home for 18 yrs in Wasilla Alaska and I am disappointed due to the fact, I now have had 3 loan officers helping me including Nancy Garza which now makes the 4th one who is Wylie Chandler. My refinancing has been going on for 13 months because of all these delays which I am hoping will soon be over. Payments always have been to high. Hoping things will get resolved soon. USDA will take ur taxes and any money if ur behind on payments. Very disappointed with their service….

They had a glitch in their sysyem, I kept receiving late notices on my mortgage (it was paid up to date) they got as far as 5k+ behind with payments it said. I called them multiple times and they reassured me that i was paid to date and it was their system. Then I got reported for being over 45 days late on payments. Dropped my credit score 73 points. 6 months later they finally get it figured out and remove it from my credit, but the damage still remained to my credit. Worst part was a year later i actually did forget to pay it one month and didnt receive a notification. They reported me again instead of giving me a pass for messing it up last time, so now my credit is down over 130 points thanks to these p. O. s. I dont reccomend