• USDirectory

USDirectory

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Overview

USDirectory has a rating of 2.3 stars from 96 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about USDirectory most frequently mention credit card, and total scam problems. USDirectory ranks 234th among Directories sites.

  • Service
    17
  • Value
    16
  • Shipping
    12
  • Returns
    11
  • Quality
    16
Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
2
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How would you rate USDirectory?
Top Positive Review

“Complete Business directory with some decent consumer tools”

Sim D.
3/31/22

These guys have pretty much every business in the US. Sometimes you get a full bus profile and other times you need to dig deeper on the web, but the phone numbers, hours of operation, etc are accurate. In many cases, I've reached out to a business and the owner has gotten back to me. Once you create your account, you can communicate directly with the merchants, post reviews, whatever.

Top Critical Review

“Total scam”

Mike B.
5/7/24

The company called my business promised that for 5 dollars a month our website would receive traffic. They never mentioned that the month after they would secretly try to charge 140. When I tried to call them back the number they provided was to a Lawn Service company. Fortunately I was able to contact my credit card carrier to deny them the charge. And my website only had 8 hits most directly from Google. Awful company

Reviews (96)

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Reviews that mention popular keywords

25 cents (7) customer service (6) phone number (3) 5 dollars (5)
Thumbnail of user pamelah177
Michigan
1 review
2 helpful votes
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August 3rd, 2018

Scam! Grr continued to charge my card crazy charges after saying it was a one time $5 charge... ughh

Thumbnail of user trevorn20
Kansas
1 review
6 helpful votes
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July 25th, 2018

This company called me with a solicitation and promised me that I would never be charged more than $5.00 a month. Today I checked my account and I was charged over $120.00. I then called to find what was going on and why I was charged so much. The woman I spoke with said she couldn't refund me and when I asked to speak with her supervisor she said that she did not have a supervisor on duty for the next 24-48hrs. I then canceled my account and asker her to have her supervisor call me. A woman called me only about an hour later (which was nice) she told me that she couldn't refund me all of the excess funds that were charged but should credit me back the last month that was charged. I told her that I had already filed a dispute with my bank and they had already issued me credit and VISA would be getting involved. She then told me that if that was the case she would not be able to issue me any credit. (understandable... because it would equate to double credit).
As far as the service goes I had no inquires from this service on my end. I would not recommend this service at all ever to any one for any reason!

Wherever Automotive Maintenance
whereverautomotive.com

Thumbnail of user justine280
Arizona
1 review
1 helpful vote
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June 13th, 2022

I was a bit hesitant when I read old reviews about USD online, but as the price was low, I tried and so far I am satisfied with the results I have obtained.

Thumbnail of user marias2258
Florida
1 review
0 helpful votes
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January 26th, 2022

Tried us directory's new service - leads on demand. Good leads. I have a cleaning service. Carlos from customer support was a great help.

Service
Value
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Quality
Thumbnail of user salmal
Philippines
1 review
4 helpful votes
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April 22nd, 2019

Ive been a customer for almost a year and always receive great service. I highly recommend them, give them a shot today!

Thumbnail of user maxg88
Florida
1 review
1 helpful vote
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February 28th, 2020

They lie to me. They said I will pay $5 month +if someone call me $2 some cent, but i noone call me and they charge me $95

Thumbnail of user isayahg
New Jersey
1 review
0 helpful votes
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June 9th, 2021

No results! I cancelled my subscriptions and they still charged my account $95 that I need back! Do not use, I do not recommend.

Tip for consumers:
They call and call and don't respect your answers for not joining.

Service
Value
Shipping
Returns
Quality
Thumbnail of user toddh121
Philippines
1 review
4 helpful votes
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August 12th, 2018

Service is pretty good,... Thank you for the help, so happy u called my business... I Cant handle more business."

Thumbnail of user lamara22
Missouri
1 review
0 helpful votes
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May 14th, 2022

This membership hasn't benefited my business at all, they only want to charge you a monthly fee. Thnx

Tip for consumers:
You don’t get what you pay for, just want to collect a monthly service fee

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Value
Shipping
Returns
Quality
Thumbnail of user aristidesc
Texas
1 review
5 helpful votes
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February 28th, 2019

They are SCAMMMERS and I advise anyone to stay away from them. One of their sales rep called me around June of 2018 and identified himself as a Google rep and told me he would help me business get more online exposure for $5.00. I was actually looking into contacting Google so I thought it was a good timing. The payment for $5.00 was immediatly taken out of my bank account. Few days later I got to speak with an actual Google advertising person and it was then when I realized that I had been scammed.

I have been trying to cancel the service since around July, but It is impossible to get in contact with these people. Phone number does not work and emails do not get any type of response. I finally was able to speak with one of their reps and I explained my frustration and ask them to cancel the service immediately. The rep told me she was cancelling the service and there would be no further automatic payments. Next month they took the payment again, so my nightmare was not over. I had to keep trying to contacting them again until I finally spoke with someone again. I asked them to refund my money after I explained that I had cancelled my unwanted subscription a month prior. She told me that she wasn't seeing any record but she would cancel the service this time.

They refund me one month, I thought I was finally done with these people and would never hear from them again. Today they came back and took $99.00 payment out of my bank account. I contacted my bank to try to stop payment but it was too late. I am now again going thorough this nightmare. I hope I can get my money back.

Anyone reading this, if you are starting up your small business and need advertising, please do your research first and be extremely careful. There are a lot of companies out there that called themselves advertising companies and make all these promises about helping your business grow online exposure. DO NOT give them your money unless you are extremely certain they are legit.

Thumbnail of user kayec12
Philippines
1 review
1 helpful vote
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March 17th, 2019

AMAZING Service. Great help for a start up business in chicago il. FIVE STAR FOR US...
Can update easily ad link everything...

Thumbnail of user mariank36
New Jersey
1 review
6 helpful votes
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February 14th, 2020

Scam I never authorized this. Payment only the $5.00 NEVER A PENNY MORE! I have reported it to the bank as a scam.

Thumbnail of user melissap113
Indiana
1 review
8 helpful votes
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September 25th, 2017

Stay away from these people. When I say they blew up my phone encouraging me to advertise. They were calling me 4,5 times a day. I finally agreed as I was told it was $5 per month so I figured what was the harm. Worst case I wouldn't loose much at $5 per month. Their extra charges were not explained to me. The woman who signed me up was called Yolanda Lopez. I know cause she called me so many times I couldn't possibly forget her name. I called the company today after noticing they had taken the $5 and a further $90. It took over an hour on hold before someone answered. I thought it was a misunderstanding at first but the woman on the phone was so rude. When I asked to speak to a manager she told me she is the manager. Her name Gianna... I said I wanted a refund as none of this had been explained to me. She was nothing but a bully on the phone who basically said there was no one else for me to speak to and only a general email address to contact and no she wasn't giving me a refund. I am contacting the BBB and anywhere else I possibly can to dispute this and get my money back and also to let others know it's a SCAM. The reason they blow up your phone for you to advertise isn't because they're trying to help your business but because they know they've got you once they have your card info. Also she called me back numerous times directly after I signed up to make sure I had received her welcome email and asked to me to click the link within it while she was on the phone. I was driving so I opened it and clicked the link but apparently once you do that you've basically agreed to be scammed. That's why she blows up your phone for you to click it while you're actually on the phone. She told me it was just to make my add active. LIES LIES LIES. If I could give zero stars I would

Thumbnail of user joannas73
Florida
1 review
6 helpful votes
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January 17th, 2019

LIKE CASSIE THEY TOOK 99.00, then $144 and then $123 DOLLARS OF UNAUTHORIZED PAYMENTS OUT OF MY ACCOUNT!

Thumbnail of user gloriam594
Nevada
1 review
0 helpful votes
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February 12th, 2022

Gasté mucho dinero para crear un sitio web profesional, pero no obtenía ningún cliente. Una vez que probamos esto y vinculamos nuestro sitio, vimos una pequeña diferencia. Ojalá lo hubiéramos probado antes.

Thumbnail of user tatianal45
Nicaragua
1 review
0 helpful votes
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March 18th, 2019

Al comienzo tuve dudas de brindar informacion personal por telefono pero descubri que us directory es una compañia tansparente tego 4 meses trabajando con ellos y no me quejo, Gracias us directory por ayudarme con mi negocio

Thumbnail of user eds311001
Nicaragua
1 review
2 helpful votes
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July 22nd, 2023

Esta compañia me contacto para ofrecerme un paquete con el cual al inicio sentia un poco de desconfianza pero decidi darle la oportunidad pero gracias a Dios ya llevo trabajando con ellos 3 meses y hata el momento e tenido buenas respuesta, me gusta como trabajan y mas que todo que no me atan a ningun contrato como otras compañias con las que e estado.

Service
Value
Quality
Thumbnail of user ginao188
Nicaragua
1 review
0 helpful votes
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November 8th, 2019

Un dia llamaron y me explicaron el servicio al momento tuve miedo y dije que la pensaria hace un mes volvi a recibir la llamada de la señorita y decidi arriesgarme. En el primer mes e adquirido 5 clientes nuevos y vamos por mas. Gracias Us directory por ayuadarme a crecer mi negocio.

Thumbnail of user edwings
Nicaragua
1 review
0 helpful votes
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January 5th, 2020

Es un servicio con un costo bastante accesible, al comienzo tenia mis dudas, pero decidi probarlo y pues hasta el dia de hoy me ha traido buenos resultados.

Thumbnail of user cristofers
Nicaragua
1 review
1 helpful vote
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March 27th, 2019

Es una compañia muy buena y lo que ofrecen es un servicio excelente, gracias a esta compañia mi negocio esta creciendo, mas personas estan conociendo mi negocio.
Ya llevo 8 meses y estoy muy bien.

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U.S. Directory's Online Yellow pages. Search local Yellow Pages online for business listings, phone numbers, addresses, local directions, maps and more.

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