USDirectory has a rating of 2.3 stars from 96 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about USDirectory most frequently mention credit card, and total scam problems. USDirectory ranks 198th among Directories sites.
It works for me, perfect customer support and useful service, I will defenitely continue to use for my business
The company called my business promised that for 5 dollars a month our website would receive traffic. They never mentioned that the month after they would secretly try to charge 140. When I tried to call them back the number they provided was to a Lawn Service company. Fortunately I was able to contact my credit card carrier to deny them the charge. And my website only had 8 hits most directly from Google. Awful company
The company called my business promised that for 5 dollars a month our website would receive traffic. They never mentioned that the month after they would secretly try to charge 140. When I tried to call them back the number they provided was to a Lawn Service company. Fortunately I was able to contact my credit card carrier to deny them the charge. And my website only had 8 hits most directly from Google. Awful company
Signed up in July I was told 5 dollars a month after a 6 month free trial today my card was charged 140 since July I have gotten a new card they somehow got that information I called and the lady was rude and unprofessional and will not do anything about it
Please said I got 5000 hits And they didn't get one response out of 1 of this is a sad service is a total scam They did nothing and charge me a $140 I called them to tell them I never signed up for this they said well you created a password and a username so you're signed up Do not uses service
I did sign up before researching. However the red flag was when I could not log into my dash board. I called several times and got the same story but it never worked. I then went to the reviews and got terrified. I did call and cancel my service with them. Waiting to see if it actually gets cancelled. Do not do business with them. They have earned their low reviews here. Run while you can.
Tip for consumers:
If it sounds too good to be true it is. They are great at taking your money and not so good at providing the service.
I read the previous reviews and immediately called USDirectory to cancel my subscription. Surprisingly, they did so without too much pressure. I received a cancellation confirmation number for my records. Next I called my bank and had a "do not pay" flag posted to my account. I think I am safe now. Thank you to those of you who took your time to review and warn other consumer's about this companies scamming practices. You saved me one big headache!
Esta compañia me contacto para ofrecerme un paquete con el cual al inicio sentia un poco de desconfianza pero decidi darle la oportunidad pero gracias a Dios ya llevo trabajando con ellos 3 meses y hata el momento e tenido buenas respuesta, me gusta como trabajan y mas que todo que no me atan a ningun contrato como otras compañias con las que e estado.
They called me and went through their whole script. Almost leaving no room to make decisions. In the end I did some research while on the phone and told them I would pass on their services. They asked why and I asked if they've seen their reviews online? They hung up on me. That was very professional. They didn't even make an effort to change my mind lol
It works for me, perfect customer support and useful service, I will defenitely continue to use for my business
These guys have pretty much every business in the US. Sometimes you get a full bus profile and other times you need to dig deeper on the web, but the phone numbers, hours of operation, etc are accurate. In many cases, I've reached out to a business and the owner has gotten back to me.
Once you create your account, you can communicate directly with the merchants, post reviews, whatever.
Tip for consumers:
It looks like they offer paid services to businesses, I don't know about those - I can only speak for the their consumer website.
These people charged me over 300 dollars on my account after I canceled and now they are refusing to cancel my account I asked to speak to a manager they told me it would take up to 48 hours to receive a call they won't give me my money back they are saying I never canceled even with the proof I have given I'm loosing out on hundreds of dollars and they won't let me out of it they come up with lies after lies I do not recommend this company at all its all a scam
Gasté mucho dinero para crear un sitio web profesional, pero no obtenía ningún cliente. Una vez que probamos esto y vinculamos nuestro sitio, vimos una pequeña diferencia. Ojalá lo hubiéramos probado antes.
I was called by sereral people this scam is bigger then you think. The numbers that called me
***********************************327 (he's really slick)
*******783 (Carlos Payne, after I confronted him he said I hope you caught covid)
*******052 (called and wanted to add he to US directory and I told her about the last phone call saying I hope you caught covid and she said nothing)
Tip for consumers:
sucks
Tried us directory's new service - leads on demand. Good leads. I have a cleaning service. Carlos from customer support was a great help.
I was a bit hesitant when I read old reviews about USD online, but as the price was low, I tried and so far I am satisfied with the results I have obtained.
They called me, and stated they were with an advertising company I am using, they are not. They lied! They told me that I owed a $50.00 activation fee. I gave them a credit card to pay the $50.00. This is a dishonest company, which gives concern as to what they are going to utilize our companies credit card. Theft is theft, but the government seems not to prosecute these white collar thieves.
Tip for consumers:
That they were not associated with my advertising company as they had claimmed.
I've been with US directory for many years and it has been working for me well Especially during COVID, I got a lot of leads. I have a cleaning business. I guess a lot of people look online for cleaning services on the old proven sites.
They are a fraud! They are full of lies and they don't even put up any ads I've never seen not one of my up. Luckily they don't live far from me so I will be paying them a visit. They stay at Ponce de Leon blvd.
Impressive Service with excellent support. Thank U USDirectory... My experience with USDirectory and account rep Sam was great.
Their product is easy to use (in fact I didnt have to anything really)
And delivered results that I could see online. With Robert's help I
Added a coupon to my site/profile and actually got a few customers ask
Me about it. The services received were as promised, and any questions I had their customer service helped me with. Thank u
I had just set up a Google My Business profile when they called, and lied to me about being an agent assigned to me from Google. Told me they could put my business at the top, and promote it for $5 a month, so I thought "that's not bad." They are currently trying to take $97 put of my account, because apparently they charge you 25 cents per reference. The sight claims I have almost 3000 references from them, which is laughable, because I haven't received any calls, emails, or messages from customers through US directory. They will lie to you just to get your card info.
In my point of view is a great company, has given me very good results. In fact already recovers the invested. I've been working with them for three months and I have no complaints so far.
I'm so glad I looked this up while I was on the phone with them because I would have payed my $5 and probably been charged even more. I'm a new business owner and these people called me with like all my intel and sounded legit I'm going off what other people say and saying it's a scam honestly the guy was Indian and said his first name was James and last name Garcia.
USDirectory called me and found my business on Google, I assume. The agent began the call by confirming my business's information and services then went into the pitch of what they could offer in terms of advertising. I asked to have a list of prices and costs associated with this service and he informed me that only his supervisor could give that information. I told him I did not want to move forward without understanding the costs involved. He said he would put me on a brief hold while he found the information, (I was not on hold I continued to hear the call center noise from around him uninterupted the whole time) after 30 seconds "on hold" he informed me that there was only a one time $5.00 start up fee. I then asked him about what the other reviews said about being charged per "lead" and he said he knew nothing about that.
I would recommend you use a reputable service to advertise your business such as Yelp or Thumbtack.
I don't mind paying but this company was not transparent about the costs from the beginning and that was the only red flag I needed to stop the call
Tip for consumers:
scam call
They told me it was going to be $5 a month for their service they took $95 dollars out of my account.
Never send me the email like they said
I try to message them over and over
No one has got back to me.
Total scam
USDIRECTORY is one of the greatest creative SEO. Brilliant, obsessive attention to detail and a passion for work that is displayed boldly in everything TheY undertakes!
I am a new business owner and after signing up with Google my business I got a call from one of these thieves. THEIR ARE VERY SLICK in how they introduce themselves and I initially thought they were from Google because they say they were either sent or are working with Google but they arent. They started by verifying all my business info and had already looked up our IG and accounts for "verification." Then he went on to say about the $5 a month. I told the guy on the phone to send me an email because the persistence in my signing up right away didn't sit well with me and I wanted to see if his email had any Google business logos, which it did not, it had USDirectory so I let him know I was busy and to call me back (so I could research) which he did not like. Eventually, he agreed and now I can see how much of a scam they are! I will be telling this guy to F off once he calls me back!
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