• US HUD

US HUD

Corporate Values

Overview

US HUD has a rating of 4.6 stars from 304 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with US HUD most frequently mention customer service, real estate, and lead generation. US HUD ranks 11th among Real Estate sites.

Positive reviews (last 12 months): 100%
Positive
62
Neutral
0
Negative
0
How would you rate US HUD?
Business's Favorite Review

“Fantastic company to work with”

Tricia O.
2/7/23

I have been in working with US HUD for quite some time now, and really value my relationship with them. I am consistently getting leads and It's well worth the money you spend! Give them a try, you won't regret it.

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Top Positive Review

“Great source for leads”

Michael S.
2/3/23

I have been working with the company for years and have found it to be beneficial to my business. I get plenty of leads and have closed several deals working with UsHud. I recommend the service - it is cheaper than most lead sources and the leads are better.

Reviews (304)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (55) hud homes (4) 30 days (3)
Thumbnail of user kalonb3
New Mexico
1 review
0 helpful votes
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January 18th, 2024
Verified purchase

Meleah was very helpful/responsive and seems like she really wants to help me succeed which would then be a win-win situation. She was vibrant with her energy and provided me with the resources that I've been lacking since I've started working with US HUD.

Thumbnail of user bw294
Utah
1 review
1 helpful vote
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June 22nd, 2023

I know that you will not get all leads that all of them information is correct or they will be converted. With these leads from Justin they are bogus. 99.99% of the leads I received information was incorrect and the.01 was stated they didn't asked for any information. They are not in front with their deals after you make the purchase that when they are sending you a receipt with all the so call rules. They refuse to give me my refund. BIG SCAMMER AND A THIEF!

Tip for consumers:
Wont be using again

Products used:
Leads

Service
Value
Returns
Quality
Thumbnail of user silvinad3
Florida
1 review
0 helpful votes
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December 27th, 2023
Verified purchase

Dealing with Kaitlyn and Jennifer was a total pleasure and ease! They are professional and not pushy! It's a very good start for me and a breath of fresh air! I highly recommend this service! So far so good!

Thumbnail of user annf906
Kentucky
1 review
0 helpful votes
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October 6th, 2023
Verified purchase

Joined 1 day ago and everything has been smooth process. I have recieved lot of helpful information in email and contact numbers etc to reach out if I need anything at all. Super excited about this opportunity and where it takes me. So glad USHUD found me and called to present such a great offer.

Thumbnail of user matta224
Massachusetts
1 review
1 helpful vote
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February 23rd, 2021

Most if not all of the leads were garbage. Also, beware of getting the call to sign up for the "platinum program". They say it's free but really rope you in for an additional 3 months on top of your initial contract. I had to fight to cancel the program and had many people listen to the call between myself and USHUD representative and no one heard them say an additional 3 months. We had to replay the call at least 3 times for anyone to hear actually say it. Slimy business. Wish I never signed up.

Thumbnail of user edwardj340
Nebraska
1 review
8 helpful votes
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December 21st, 2019

Don't waste your money on this. The leads are forced. 95% of the ones we contacted either had no interest or said they had to give the information to get access to the sites. Also I was mislead about the additional free items, which extended the contract. Do not use this service.

Thumbnail of user jasonm1944
Virginia
1 review
5 helpful votes
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June 23rd, 2021

USHUD is a great source for leads. You have to be consistent with any lead source website and follow up and "touch" the leads multiple ways. Some of the leads come real time as they fill out the form so the quicker you call them the better. I would recommend this to anyone who is looking to produce high volume!

Service
Value
Quality
Thumbnail of user fredh741
Texas
1 review
10 helpful votes
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February 4th, 2022

The leads are terrible. They generate the leads through foreclosure ads so the leads are people that don't have money or are investors looking for a steal. I signed up for 3 months ($1600+) and never got a single useful lead. After cancelling in writing, they still charged my credit card again claiming that I agreed on a recorded call to extend. That is a lie. They can't produce the recorded call where I said that. Just run away from this scam and be sure to tell all your friends as well.

Thumbnail of user alexh949
North Carolina
1 review
6 helpful votes
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February 8th, 2022

This is a private company that is attempting to scam Realtors into using their site. They are using the "HUD" name to make people think they are government. They say they have a "federal grant" but don't know the name of the grant. Very rude and obnoxious company. Don't listen to them ever. They did not work with the government and never will.

Tip for consumers:
Hang up the phone, block their number!

Products used:
None

Service
Value
Quality
Thumbnail of user joannal195
Texas
1 review
2 helpful votes
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October 28th, 2022

Fraud! Scammers! Bad leads! You won't close anything here. Wrong numbers and people who aren't trying to purchase a home at all! Save your money! Worst customer service ever! Even the realtors are running into the same issues!

Thumbnail of user gargis3
India
1 review
16 helpful votes
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December 27th, 2019

I got their contact from an online home finder website and just amazed with their working on documentations and approval letters. USHUD provides me with the proper information to engage the buyer immediately and figure out what loan program works best for them. Even if they are just looking it's another lead I can pass along to real estate partners. Great lead source!, The success rate in reaching a live person is low but as is any business it is a numbers game. USHUD has met my expectations of what they said they would deliver.

Thumbnail of user ashleym2115
New York
1 review
0 helpful votes
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December 19th, 2023
Verified purchase
• Updated review

I have been working with Katelyn Gallo the Sales Manager in Utah. She was friendly, knowledgeable, and efficient when setting up my account. I was impressed with her professionalism and customer service. She has been very responsive and accommodating.

Customer Service
December 19th, 2023
Verified purchase
• Previous review

I worked with Malia in Member Services who responded immediately to address some questions and concerns I had. She was professional and handled the situation above and beyond what I expected. I highly recommend using UsHud as your lead generating source.

Thumbnail of user johnn1997
Colorado
1 review
1 helpful vote
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January 25th, 2022

Do not sign up for the US HUD leads, they are trash. I signed up for them and do get 2 leads coming in per day but over the first 30 days there hasn't been one that is qualified or real. The names and phone #'s are real but when I talk to them they have 1. Bad credit 2. Maybe $5,000- $10,000 for a down payment and 3. Want a 3 bd, 2 bath, 2,000 sq ft home in Denver for $250k. Sorry ain't happening. Maybe 10 years ago. Plus I have put in 3 phone calls, 4 texts and 3 emails to my sales rep since this is all happening and he isn't returning my calls. Do Not waste your time with these leads!

Thumbnail of user bene345
Tennessee
1 review
3 helpful votes
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January 10th, 2022

When you sign up for 30 days they will keep billing you unless you email them 48 hours prior to the 30 days being up even if you only signed up for 1 month. The website they provide is horrible and customer searches dont show all available properties in the area. Dont waste your money with this company.

Products used:
USHUD.com leads

Service
Value
Quality
Thumbnail of user rosef426
Tennessee
1 review
2 helpful votes
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February 21st, 2023
Verified purchase

At first was very disappointed as the leads are low in cost for my area, but after speaking with Justin Anthony, things are changing. He has been very helpful with the leads and working with me.
He is a great asset to your company.

Thumbnail of user matthews136
Virginia
1 review
7 helpful votes
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August 29th, 2017

Not worth the headache. Was told that we would receive between 20-30 leads per month, but results did not come through. Requested a refund on a month where I received only a handful of leads(none converted/not interested), and they would not refund any money, just offered a free month of leads, which will most likely result in another handful of junk leads

Thumbnail of user michaelu7
Bob M. – US HUD Rep

Mathew, Thanks for your feedback. We will work to find out what was going on in your area. Sometimes the lead flow and quality is better than others as it is subject to factors which we are not in control of, some we are. I have already spoken to the marketing department and they are looking into your area right now. Please let me know how things are going during this next month on us? The more we communicate the more we can help. Call me any time if you would need anything.
Cell is best way of getting a hold of me. Cell 410-980-7922
Best-
Michael Urbanski, CEO
USHUD.com
Office 410-268-3310

Thumbnail of user vanessap413
Florida
1 review
0 helpful votes
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March 2nd, 2023
Verified purchase

Jennifer and Jessica are very friendly and responsive! All my questions and concerns were answered right away and extremely helpful. I'm excited to get this program started with them and sell some homes!

Thumbnail of user davidr3886
New York
1 review
4 helpful votes
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September 10th, 2021

I told these people I did not want to sign up for 90 days but I would try 30 days to see if the leads were any good. The next day someone promises me some platinum program for free. I get a deduction from my account yesterday for another 30 days. The leads were a joke! Not one good lead. When I called to cancel and demand a refund the guy emailed me back saying on the audio they collected on the call that I was locked into a contract. They must have edited all the times I said I was only going to try them for 30 days. Don't waste your money! I had way better leads from other sources. Scam Scam Scam!

Tip for consumers:
Please don’t. I had a horrible experience with this company.

Products used:
Real estate leads

Service
Value
Quality
Thumbnail of user dellas64
Washington
1 review
0 helpful votes
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June 14th, 2023
Verified purchase

My experience was awesome. Erica responded to every email responsively same day with detailed explanations. I look forward to partnering with her and your organization to grow my pipeline. She is an absolute delight.

The courtesy call from Jennifer went well today. She verified my professional info and mentioned the customer service number if needed. I was quite pleased.

Thumbnail of user aj369
South Carolina
1 review
17 helpful votes
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December 1st, 2020

The leads are bad, old, not qualified, some are already working with agents, and I have yet to hear back from a live person... no response on the leads. When you agree to just 3 months, they scam you into saying that you agreed for 6 months when you clearly did not. They are dishonest and lie to you. Who knows... they may not ever stop charging you. They don't deserve the 1 star rating. They are complete frauds... unprofessional... dishonest. Don't waste your money.

Thumbnail of user fernandot83
Texas
1 review
2 helpful votes
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February 24th, 2023
Verified purchase

In these 14 years as a realtor is hard to find a person who is willing to listen and understand my frustration in these industry. Justin the Manager was able to go step by step and make my day a lot better yesterday. Thank you for explaining everything and help me expanding my business. Keep a good job.

Thumbnail of user michaelb1532
Vermont
1 review
24 helpful votes
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October 23rd, 2018

I was skeptical when I signed up for these leads as I don't normally work with online leads but the price was cheap and I could cancel at anytime. Within my first month I was able to get a live person who was interested in purchase a home with FHA. The loan closed two weeks ago and I have spoken to others wanting to get pre-approved. You have to be diligent and call as soon as the lead comes in. The success rate in reaching a live person is low but as is any business it is a numbers game. USHUD has met my expectations of what they said they would deliver.

Thumbnail of user grega34
India
1 review
18 helpful votes
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September 19th, 2016

I would like to thank the support team, the compliance department made it difficult to get the relationship started

But the support team and my sales rep was there every step of the way helping me provide every form and

Document needed to gain approval. I have already recommended your program to several of my fellow agents!

Greg A. - Realtor

Thumbnail of user predam3
Maryland
1 review
0 helpful votes
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March 28th, 2023
Verified purchase

The staff here is so amazing. They definitely stay on you to make sure that you know everything that you needed to be successful with this tool! They are friendly, and they definitely set you up for success! Looking forward to a good working relationship. This is my second go round with them, so I'm excited about what's to come.

Thumbnail of user susanp2264
Michigan
2 reviews
4 helpful votes
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February 21st, 2023
Verified purchase

This is my first time working with a company who generates and sends me leads; most realtors are skeptical and I was too. I have received more leads than I could have imagined and look forward to growing my business in this unstable market while other realtors leave the business. Customer service has been very helpful and they have given me all the time I need to answer my questions and walk me through the process. I hope your experience is as positive as mine!

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From the business

Foreclosure listings at USHUD.com allow you to search foreclosures by state to find local properties for sale. Access our free foreclosure listings now to browse nationwide HUD Homes for sale including Fannie Mae foreclosures, bank REO properties & more.

Company Representative

Thumbnail of user michaelu7
Bob M.

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