US HUD

Meleah went thru with me all the problems I have been having. And she promised to get me more leads (more consistent with what I had been promised to get). And to talk with marketing about duplications and a few other issues.
She was very willing to help with these problems.

I have been a customer of USHUD for 1.5 months. My experience with USHUD has been mostly with customer service. I have direct access to service and consulting. Fawn and Maleah have been very professional and informative.
The leads have been varied. 2 of the 5 calls I've made have been a good connection.

Meleah was very nice and helpful. I needed to cancel my service, and she helped me out with the process. She also helped me to get reimbursed after I was charged after I had already cancelled the service.

I am excited to get started with USHUD leads. I just signed up and finished my onboarding process with Kevin and Jennifer who were so patient with me and all my questions! I hope the rest of the process goes as smoothly as onboarding did. Thank you Kevin and Jennifer!

My experience with USHUD was phenomenal from the very start. I truly enjoyed the lead generation it brought me as a realtor. When I unfortunately came into some personal unforeseen circumstances, I was treated with the best service possible. Meleah Riddle and Kim Pruden went above and beyond to help accommodate me. Truly some of the best and sweetest people I have came into contact with at USHUD. Their customer service and strive to help their clients is like no other!

I have been with the company a few months and I first did not have a good experience. The lead quality wasn't great and I barely had any leads coming in. I truly did not want to continue. Then I got a call from Alyssa. She reassured me I would have a better experience if I let her take over my account. Ever since then I have had better leads and I have two deals on the table. If you sign up ask for Alyssa she honestly wants to help and she gets the job done.

Did not think these were worth the money, didn't end up in any true leads, spoke to 2 people total not interested. They are quick to take funds but little to no communication otherwise.

I was ready to discontinue service for any outside leads as a real estate agent. I was using USHUD and other "lead companies", and was getting nowhere it seemed. Immediately a representative from USHUD, Meleah, called me very concerned and completely changed my mind. She had great solutions and discussed the importance of understanding the right fit for me with the company. She wasn't a "salesperson" - she actually cared about her company and her clients. Because of Meleah, I will recommend USHUD to all of my fellow real estate agents!

Leads went no where - complete waste of time.
Tried to cancel - finally cancelled two days after a payment was taken - no refund. People - almost $900 for 3 days of use - don't do it!

Kim was pleasant and helpful in sharing with me about the program… and understanding as I was in the middle of a floor remodel of my own home when she called. Very noisy background. Lol

Knowing that they had my next months payment already pending against my bank account I sent this message, Please terminate my subscription with ALLHUD, in my opinion, none of the leads that I've received can be converted. Most people don't even understand why I'm reaching out to them if they respond at all, this is not different then any other lead generation website, IT JUST COSTS LESS. So in accordance with their really awesome membership agreement they cancelled my subscription that was paid up for the next 30 days. I guess it really doesn't matter all their leads were doing was wasting my time attempting to make contact with people who don't want to be contacted. My experience with all forms of lead generation where somebody creates a web site to skim information from unknowing people is all the same, "noise" you might get 1 out of 150-200 leads. I truly expected them to take my money all considering, yet again its the old adage is proved, "you get what you pay for".

Very deceptive, cheap, ludicrous, mischievous, debased, dishonest and bandit like behavior.
In a nutshell they are a bunch of Petty thieves no more no less.

The start up process was very informative and quick process.Both advisors I worked with was extremely knowledgeable and helpful throughout. All my questions were answered without hesitation.

Overpriced third-party leads! This company completely lies about the number of leads, lead sources, and auto-renews your contract without notice or permission.

Justin called me and ensured me that going forward I will be provided better leads to continue doing business with the company. He has been responsive and professional

I signed up for one month of leads. Of the 13 I received so far (the month is not over yet), 6 I would consider "Good" in that they are actually looking for an agent to help buy a home or rent to own. 6 are "Poor" in that these people are not even looking for an agent, at all. 3 of the poor already have an agent and the 3 explicitly said they don't want to talk to an agent. 1 I have not yet made contact with.

It gets a 4 star rating, though, because 50% "Good" leads far exceed any other lead service. Not only that, but I've reached 12 of 13 leads and I haven't counted the others out yet. You may need to call 7 or 8 times - sometimes I didn't reach someone until I had called, texted or emailed them at least 5 times. Some I didn't reach for 12,13 days.

I canceled the service because I want to pivot my strategy and $299/month is steep for 6 decent internet leads and would be better spent generating my own through other means. Still, very good service for anyone with a team because you can definitely reach these people. They were all real.

They acquire leads by using bogus squeeze pages which they share with multiple agents. Over $2500 invested, all bad and sometimes aggravated leads. Terrible investment, Agent beware

My experience with Meleah was great she explained everything and assured me that the team would be there for me and all I have to do is to give a call. And, she also stated some one would get back with me if I were not receiving any text or emails for my area to just reach out and USHUD would take care of me.

Do NOT subject yourself to this lying bunch of thieves! They will offer you an advertising subscription on a "Month to Month" trial as long as you cancel 2 days prior to your next billing cycle. Sounds okay, right? Then USHUD.com tells you they will give you a "FREE" 90 day "Platinum Plan Upgrade" with your own webpage. I was not happy with the quality of the leads & tried cancelling my subscription (with 3 written emails) one week in advance of my billing cycle; they still billed my credit card! I called USHUD Client Member Services, who said I had 3 MORE billing cycles before my payments would stop because they "GAVE ME" the "FREE" PLATINUM upgrade which de-activates the month to month billing and activates a 3 month contract! Sound confusing? It is. The salesmen are arrogant, will talk circles around you and try to convince you it's your own fault for getting duped! Total SCAM.

Everything went smoothly for my onboard. One of the easiest I have ever done. And I already received my first lead. It's been only two days since I signed up.

I signed up for a month to month plan. The next day a rep called me and offered an upgraded plan saying it was no extra cost as long as I would sign on for 90 Days. I assumed the 90 days started on that day. At the end of a total bust 60 day period I called to cancel thinking calling a month out would ensure my plan would cancel after day 90. Well I found out the 90 days started AFTER the 1st billing cycle. THIS IS A TOTAL SCAM!

DON'T EVER US USHUD. HORRIBLE LEADS, HOOD WINK YOU INTO THINKING YOU'RE PAYING FOR A 90 COMMITMENT BUT IT'S ACTUALLY 180 DAYS. THEY SAY NO ADDITIONAL COST TO YOU RIGHT AFTER YOU PAY FOR THE 90 DAYS AND MAKE YOU THINK IT'S INCLUDED IN WHAT YOU ALREADY PAID. LOOK ELSEWHERE AS THEY'RE ONLY IN THE BUSINESS TO RIP YOU OFF!

Not only did I never get quality leads from US HUD, they refused to refund my money for an additional month because I missed cancelling by ONE DAY - and I didn't know I needed to do so. I would never recommend them.