• US HUD

US HUD

Corporate Values

Overview

US HUD has a rating of 4.6 stars from 304 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with US HUD most frequently mention customer service, real estate, and lead generation. US HUD ranks 11th among Real Estate sites.

Positive reviews (last 12 months): 100%
Positive
62
Neutral
0
Negative
0
How would you rate US HUD?
Business's Favorite Review

“Fantastic company to work with”

Tricia O.
2/7/23

I have been in working with US HUD for quite some time now, and really value my relationship with them. I am consistently getting leads and It's well worth the money you spend! Give them a try, you won't regret it.

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Top Positive Review

“Great source for leads”

Michael S.
2/3/23

I have been working with the company for years and have found it to be beneficial to my business. I get plenty of leads and have closed several deals working with UsHud. I recommend the service - it is cheaper than most lead sources and the leads are better.

Reviews (304)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (55) hud homes (4) 30 days (3)
Thumbnail of user jeans1250
Kansas
1 review
0 helpful votes
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June 27th, 2023
Verified purchase

So far everything was easy to set up. I received 2 referrals. The first referral will not answer the phone. The second referral said she was just looking and trying to decide where she want to live. Everyone at USHUD has been nice and helpful.

Thumbnail of user ulys
California
1 review
4 helpful votes
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August 21st, 2019

I would of given zero starts but couldn't. I should of googled reviews for this company before signing up, do not waste your time and money. Leads are complete garbage. In a couple days of receiving them I found out how bad they are, no one answers, bad numbers, I go on and on.

Thumbnail of user davet132
Texas
2 reviews
13 helpful votes
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May 15th, 2018

I've gotten at least 100 calls from this organization at this point. No matter how many times I kindly ask them to remove me from their call list, I get another call in a few days. This organization should be shut down.

Thumbnail of user shellind
Pennsylvania
1 review
0 helpful votes
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September 26th, 2023
Verified purchase

Signing up with this group was a breeze. I got set up with Katelyn yesterday and already reviewed my first lead today. Today i had another rep Jennifer reach out to check in on my setup. Neat that it also comes with a personalized website as well. Fingers crossed on this investment!

Thumbnail of user yvonneb584
Georgia
1 review
1 helpful vote
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January 16th, 2024
Verified purchase

Jennifer really made my day explaining and extending the Platinum program to me and also assuring me Customer service is always just a phone call away.

Thumbnail of user erino191
Maryland
1 review
1 helpful vote
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May 30th, 2023
Verified purchase

Justin has been proactive in assisting me with real estate leads. He is professional, prompt in responding, and an overall kind person. His knowledge in the real estate markets is deep and I can tell he has vast experience in providing exceptional customer service and assistance. Truly genuine person!
I will be recommending Justin and the entire team to my real estate colleagues. Thank you Justin!

Thumbnail of user gregb1173
Greg U.
Maryland
1 review
1 helpful vote
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February 15th, 2023
Verified purchase

The customer service team really cares and easy to work with.
I've learned a lot from their team on how to handle the leads and really appreciate all the feedback and advice they have given me instead of just telling me to figure it out on my own. This made all the difference in my experience!

Thumbnail of user lindas397
Virginia
1 review
17 helpful votes
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April 21st, 2017

After spending a good amount on lead generation I have finally found one that works and does what it says, I really have enjoyed this service so far, only 1 month into it but I have paid for my fee with 4 real deals.

Thumbnail of user bobr1116
Oregon
1 review
0 helpful votes
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October 16th, 2023
Verified purchase

My overall experience with the folks that introduced me to the program and set me up with very well.
Everything was explained to me and each person made sure that I understood all of my options and what opportunities I could expect.
Looking forward to some quality leads.

Thumbnail of user lisar3132
Virginia
1 review
0 helpful votes
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June 26th, 2023
Verified purchase

I really appreciate the commitment you have to your members. I've been with USHUD Cooperative for about 2 months now. In the first month I received 6 leads, of which I connected with 3 of them on the phone. I have a closing with one of those leads this week! I am so impressed with the quality of the leads and the information provided with each one. After the first 6 leads came in, there was about a 30 day lull when I received no leads. I called member services and told them about the situation. Justin returned my call that day with a plan to update the system. Since then, the leads have been coming in consistently. Justin and his team are great to work with and are very responsive. They listen and come up with a plan quickly. It feels good to know that I'm working with a team that cares.

Thumbnail of user kirstend85
Montana
1 review
0 helpful votes
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June 2nd, 2023
Verified purchase

I received fantastic, first-class customer care from Meleah. Not only was she true to her word in every correspondence, but she went above and beyond to ensure my concerns were addressed in a timely manner. I greatly appreciate my experience with her.

Thumbnail of user trishs69
West Virginia
1 review
6 helpful votes
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May 28th, 2019

They will make you a lot of promises then avoid trying to fulfill them. This was the 2nd time I tried their service and I cannot believe I fell for their sales line twice. This time they assured me that they had made changes in the way the leads were captured so that the phone numbers/emails have been authenticated. NOT TRUE. After failing to provide what they promised, they kept extending out the contract time but a longer period of time does not make the service better. From January to May there were 28 leads sent but NOT ONE was viable. Save your money.

Service
Value
Shipping
Returns
Quality
Thumbnail of user christ369
Canada
1 review
8 helpful votes
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March 6th, 2019

This company is a complete sham, there is no way possible any of the good reviews are legitimate. They will have you sign a contract, pre-charge your account, will grossly under deliver and when you complain they say we never committed to sending you leads just to giving your presence online and they will refuse to let you out of the contract. They never return phone calls and, literally the incident, you sign with the company they don't want to hear from you anymore

Thumbnail of user shalondan
Texas
2 reviews
10 helpful votes
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November 4th, 2020

My family and I are getting evicted of pest control problem not caused by us, but the new apartment landlords said we caused the issue. But the thing is before they came here my husband and I were putting in complaints wen the old landlords of the apartment complex were here but they never did anything about it.so they relocated and a new sets of landlords came in we complained to them and they started the treatment but after the pest control treatment went clear they sent us a letter saying they suspended the lease because we were the cause of the problem.we are good tenants and pay our rent on time it's not fair that we are getting put out for this.name of the apartment complex is broadstone park west off greenhouse rd. 2219houston, tx

Thumbnail of user sandif87
Tennessee
1 review
0 helpful votes
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February 6th, 2024
Verified purchase

I spoke with Kevin first and was extremely pleased. I then spoke with Jennifer and she was exceptional. Very friendly staff and I am excited to be working with them.

Thumbnail of user michaelu7
Bob M. – US HUD Rep

Thank you for taking the time to share your experience with us! We're thrilled to hear that Kevin and Jennifer provided you with exceptional service and that you're excited to be working with us.

Our team takes great pride in delivering friendly and professional assistance to all our clients, and it's fantastic to know that both Kevin and Jennifer exceeded your expectations. Your satisfaction is our priority, and we're committed to ensuring that your experience with us continues to be positive and rewarding.

If you ever have any questions or need assistance, please don't hesitate to reach out to us. We're here to support you every step of the way.

Thank you again for choosing us, and we look forward to working with you!

Thumbnail of user marsanh
Georgia
1 review
0 helpful votes
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December 5th, 2023
Verified purchase

I called because I had some concerns regarding my leads.
Meleah was very quick to respond. She was very encouraging and explained to me how they could tweak some of the information in the leads to help me out.
She was very knowledgeable,very polite and pleasant. Overall great experience!

Thumbnail of user dawnec10
Michigan
1 review
0 helpful votes
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March 13th, 2023
Verified purchase

Each one of my interactions in the onboarding process was a very pleasant experience. I've really appreciated the timely follow up and everyone's willingness to make this an excellent opportunity to grow my business. Much appreciation to Jordan & Jennifer for their commitment to making this a really positive experience.

Thumbnail of user ericg320
Alabama
1 review
4 helpful votes
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June 17th, 2019

Every "lead" of this service was not interested in purchasing a home. At the time of the initial membership I was promised "so many quality leads" time and time again. They do a great job of pushing thru several "leads" at the time of signing up but once contact was established with them; none of them were interested in purchasing a home. I called to cancel subscription for the second month of service and was told I was unable to cancel because it was within 48 hours of the billing cycle. I didn't dispute but made sure to cancel that day or so I was told until now; here I am month 3 and they debited my account. I am running away from this company ASAP...

Thumbnail of user guntherk5
Delaware
1 review
1 helpful vote
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February 15th, 2023
Verified purchase

I read some mixed reviews and I have to admit I was skeptical. But I went ahead and joined. I have worked with at least 10 different lead generation companies all of which cost a lot more than Ushud and none were as good. That was years ago now and I plan to be a member for years to come.

Thumbnail of user carries692
Texas
1 review
0 helpful votes
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October 6th, 2023
Verified purchase

I called, prepared to cancel my account due to financial reasons and Meleah was so kind and helpful in making changes that will hopefully add to my success and yet ease some of the financial burden. She is now my go-to person!

Thumbnail of user meshellb
India
1 review
18 helpful votes
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August 6th, 2016

Thanks again for your help with all of this and I really appreciate Brianna working with me to get this done in the efforts to boost my success;)

You are both wonderful, friendly, supportive, knowledgeable, helpful, went above and beyond to make this an easy process for me and I feel genuinely lucky to have you both on my side and working with me on this journey.

Please let your managers know I said you both are truly assets and did a great job for me. AND if your managers have any questions ask them to call me directly!

I'll be in touch;-) "

Thumbnail of user gordonv26
New Jersey
1 review
0 helpful votes
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November 4th, 2020

My contact is Kevin Walp and he explained everything to me in detail before I joined and I can't think of him enough for reaching out to me! In less than 30 days of being with USHUD I have 1 home under contract and 2-3 clients that will be purchasing in the next 2-4 months. I have been flooded with serious buyers. I would recommend joining the team if you have the opportunity!

Thumbnail of user annettep307
Georgia
1 review
0 helpful votes
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March 27th, 2023
Verified purchase

The Onboarding process was so fast and easy with great customer service!
Jennifer and Theresa did an awesome job and were very helpful! Thank you both so much for your assistance, and I am looking forward to working with you!

Thumbnail of user karenp146
Maryland
7 reviews
36 helpful votes
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March 8th, 2017

I am killing it with ushud.com and have been for 8 years. The secret is to follow up with the leads immediately and be yourself. I struggled at first but they coached me and gave me the training I needed to see success with the leads and I started seeing success shortly after.

Service
Value
Quality
Thumbnail of user brendaleej1
Florida
1 review
0 helpful votes
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June 9th, 2023
Verified purchase

I needed some assistance with my account and had the pleasure of working with Maleah! She was very friendly, efficient and eager to help. There was an error in the financing department and she immediately returned my call and fixed the problem. Her customer service is 10 stars!

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Company Representative

Thumbnail of user michaelu7
Bob M.

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