• US HUD

US HUD

Corporate Values

Overview

US HUD has a rating of 4.6 stars from 304 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with US HUD most frequently mention customer service, real estate, and lead generation. US HUD ranks 11th among Real Estate sites.

Positive reviews (last 12 months): 100%
Positive
62
Neutral
0
Negative
0
How would you rate US HUD?
Business's Favorite Review

“Fantastic company to work with”

Tricia O.
2/7/23

I have been in working with US HUD for quite some time now, and really value my relationship with them. I am consistently getting leads and It's well worth the money you spend! Give them a try, you won't regret it.

See full review
Top Positive Review

“Great source for leads”

Michael S.
2/3/23

I have been working with the company for years and have found it to be beneficial to my business. I get plenty of leads and have closed several deals working with UsHud. I recommend the service - it is cheaper than most lead sources and the leads are better.

Reviews (304)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (55) hud homes (4) 30 days (3)
Thumbnail of user jeanneb456
Michigan
1 review
0 helpful votes
  • Send Message
July 11th, 2023
Verified purchase

Thank you to Tina and Jennifer for your patience in onboarding me. My schedule has been crazy and Jennifer went over and above trying to help me get set up. It's much appreciated! I look forward to our partnership.

Thumbnail of user mikep708
Georgia
1 review
4 helpful votes
  • Send Message
November 25th, 2019

I signed up for 3 months, not 1 lead they gave me was even real, and then when my 3 months was up I tried to stop and they charged me anyway, after begging them not to charge me, they still did because they are crooks in my opinion. I would not use this company.

Thumbnail of user billv57
Florida
1 review
10 helpful votes
  • Send Message
June 13th, 2018

They baited me while re entering the workplace, These bottum feeders baited me and then upsold a few days later which required a 3 month commitment ( fine print). Their business practices protect only money they take from you, they do not refund for any reason and make it as if they cant. I would be afraid to do legitimate business as I see legal issues in their future and I dont know if they will be in business.

Thumbnail of user yvetted58
Virginia
1 review
15 helpful votes
  • Send Message
December 3rd, 2020

The leads you get from this company work within the company. When you call back the leads, either they don't know they were on the sight or they already have an agent they are working with. The membership assistant crew is very rude and robs you immediately of 90 days of payment. Don't waste your time or money with this rude, worthless company.

Thumbnail of user michaelv1764
Maryland
1 review
1 helpful vote
  • Send Message
February 3rd, 2023
Verified purchase

I have been working with the company for years and have found it to be beneficial to my business. I get plenty of leads and have closed several deals working with UsHud. I recommend the service - it is cheaper than most lead sources and the leads are better.

Thumbnail of user alexj856
Colorado
1 review
2 helpful votes
  • Send Message
October 28th, 2022

I get a lot of no responses from the leads. However, with enough of them, I eventually got some decent ones and closed some sales. Don't expect all the leads to be that great... you need to get a lot of them to be worth it.

Products used:
Leads for 3 counties

Service
Value
Quality
Thumbnail of user ld100
Florida
1 review
12 helpful votes
  • Send Message
January 30th, 2018

This company is horrible they will not stop calling and harassing me. Constantly trying to get me to buy advertising with them despite me asking them to stop calling again and again. I informed them I am on the Do Not Call Registry and the guy told me that doesn't mean anything.

Tip for consumers:
Stay away.

Thumbnail of user arashk2
California
2 reviews
14 helpful votes
  • Send Message
August 27th, 2021

They call you about leads that are verified and sweet talk you by lies to signing. Watch out, they talk about a free promotion and on top of the contract it says FREE in bold but it is not. It is actually a three-month extension of what you sign. Then they hit you with garbage leads. For example, people that want to buy an SFR in SF or 200K and 50 K and max 300 K. Mostly people that are not even qualified to buy their next meal call and want to buy a house. They are rude and they do not go away easily. They bombard you with spam and forcefully want you to pay for their garbage. Consumer satisfaction is a joke to them. Keep far away

Tip for consumers:
real estate professionals

Products used:
Their leads are garbage. You might as well have a 10 yo write you names and numbers and you call those

Service
Value
Quality
Thumbnail of user maryw4212
Rhode Island
1 review
0 helpful votes
  • Send Message
January 19th, 2024
Verified purchase

Katelyn from Sales and Jennifer from Marketing were instrumental in a quick onboard for us. We are ready for leads! Mary & Suzanne, Gilded Girls Properties

Thumbnail of user marthar1140
California
1 review
0 helpful votes
  • Send Message
July 20th, 2023
Verified purchase

Meliah@ HUD customer support was great! She not only responded to my issue, she followed up with me for over 2 weeks and continued to help me until the issue was resolved! Thank you Meliah for not passing me on to the next person like most reps do. You are the best!

Thumbnail of user anthonyt91
New Jersey
1 review
13 helpful votes
  • Send Message
February 8th, 2018

* was very persistent in calling me daily about signing up with USHUD what a mistake I've made and feel I've wasted $249. I tried calling him several times and he will not return my calls! I was promised at least 20 leads per month and he assured me I will be closing my first deal before my next monthly payment well I've been with them for 2 weeks now and only received 1 lead that I had to beg for and was sent it only after calling and emailing him several times. I spoke to * and he said they are were off to a slow start and I should be getting leads soon and there is still time to get some leads before my next payment. I've since canceled my subscription with USHUD and will advise anyone wanting to use them to not waste their time of money. I also tried to get reimbursed and * said they don't offer money back to unhappy customers. Again if you are thinking about using USHUD for a lead base do not waste your hard earned money!

*Personal information redacted by admin

Service
Value
Shipping
Returns
Quality
Thumbnail of user billo237
Maryland
1 review
10 helpful votes
  • Send Message
February 12th, 2021

As a professional in this industry for close to two decades. Hands down the best company in advertising and lead generation business I know of and the only one that I would recommend is USHUD. The mortgage business is not for everyone but from calling my share of leads I feel better calling USHUD leads. I know they have not been beaten up by a bunch of different loan officers all fighting over the same lead.

Tip for consumers:
Call your leads.

Products used:
Leads and advertising

Service
Value
Quality
Thumbnail of user pis2
California
1 review
3 helpful votes
  • Send Message
December 12th, 2022

So sorry to have been taken in by this company. What they promise and what they deliver are miles apart and their customer care service is appalling! (Yes I'm speaking of you *). Never have I been treated so badly. The leads are scarce and the ones that I did receive weren't legit or qualified. I am an experienced realtor and know how to respond and work leads so it wasn't that I didn't properly follow up etc. Save your money and your dignity. Should have done my research. Learn from my mistakes. Check out the number of complaints filed by the Better Business Bureau. That says it all.

*Personal information redacted by admin

Service
Value
Quality
Thumbnail of user tungs2
GB
8 reviews
4 helpful votes
  • Send Message
October 20th, 2021

Good, user friendly platform but very unprofessional... i couldn't even talk to the customer service or the agent directly... They kept posting me. Thank God i have an alternative platform; btcprofituk dot com to invest in which is more lucrative, prompt and very save especially now that cryptocurrency like bitcoin is on the rise.

Thumbnail of user thoml12
Colorado
1 review
20 helpful votes
  • Send Message
January 21st, 2020

Don't waste your money with these guys. All the bad reviews are true. They misrepresented everything. I was told the leads were scrubbed and prequalified. I wouldn't know because I have yet to get a live body from the leads. I have called them regarding the quality of leads and was told they would make some adjustments on my leads-still getting the sam bad leads.

If anyone you know mentions these guys make sure you warn them to!

DO NOT WASTE YOUR MONEY!

Thom Larson

Service
Value
Quality
Thumbnail of user pamn310
Mississippi
1 review
0 helpful votes
  • Send Message
March 24th, 2023
Verified purchase

So far I'm impressed with everything that's being offered and the help and information that is being provided by Erica and Jennifer. I'm looking forward to working with them and receiving better quality leads that turn into closings.

Thumbnail of user lenk25
Florida
1 review
10 helpful votes
  • Send Message
March 28th, 2019

I was promised that I would be the only agent for my county. * told me I would be the only agent in my county and I should expect leads to start coming in on the first day. I first said no and she gave me a discount and said I could try it for a month. $295 later and two weeks with zero leads. I look up the website and two other agents are there but not me. I sent several emails asking what is going on and no response. Let my screw up be your lesson. DO NOT DO THIS!

*Personal information redacted by admin

Tip for consumers:
DO NOT DO THIS!!!

Products used:
I NEVER RECEIVED ONE LEAD.

Service
Value
Quality
Thumbnail of user michaelc426
New Jersey
1 review
16 helpful votes
  • Send Message
April 12th, 2017

I signed up for your service on March 31,2017. So far the leads haven't been coming in as much as I hoped but after speaking with Alyssa Shutt I felt more comfortable keeping the service and continuing with our agreement as she has gone above and beyond to meet my needs.
Michael Campanaro
Loan Originator

Thumbnail of user lauriea308
Pennsylvania
1 review
1 helpful vote
  • Send Message
August 14th, 2023
Verified purchase

I have to commend Meleah on her customer service. I was not expecting such an understanding interaction. I had a question about my subscription and some financial difficulties and not only did she help me out she committed to her follow up. I received a follow up email which I wasn't expecting. She understood my situation helped me out and was so understanding. I wish all account managers were as good at their job.

Thumbnail of user margoa52
North Carolina
1 review
0 helpful votes
  • Send Message
September 15th, 2023
Verified purchase

I'm fairly new to this referral program for real estate agents and one of the most pleasant interactions I've had thus far has been with the customer service account manager, Meleah Riddle and Katelyn Gallo.
Both of these ladies have heard all of my complaints and concerns and not only listened AND answered, but I know my voice is heard because of little things like the detailed email follow up after our phone conversation. That means a lot to me! Both Meleah & Katelyn were very helpful in giving me feedback and immediate availability when I had questions. This is the first time I've seen a Real Estate lead referral program that actually is invested in MY SUCCESS! So many referral companies collect your money and make a lot of promises but definitely don't deliver. I am encouraged at the end of each phone call and I really enjoyed enthusiastic, upbeat nature Meleah displays. I hope ours will be a long and successful working relationship! Thanks so much for the personal one on one!

Thumbnail of user linc58
Maryland
1 review
2 helpful votes
  • Send Message
February 18th, 2023
Verified purchase

I've been advertising on USHUD and hudex for about 8 months now and have not only received leads that have turned into deals but have also had phone calls from my ads on their sites. Plenty of bad leads but plenty of good ones too.

Thumbnail of user melaniem849
Maryland
3 reviews
4 helpful votes
  • Send Message
February 1st, 2023

I've been working with Ushud and gettimg marketing support and leads for a couple of years now. The client support people are responsive and much better than any other online serviced I've used.
I started receiving leads within 24 hours of signing up. I have to follow up with the leads to close the deals which I have done many many times.

Tip for consumers:
You have to follow up on your leads to get good results

Products used:
Advertising and lead generation

Service
Value
Quality
Thumbnail of user lynithab
New York
1 review
1 helpful vote
  • Send Message
September 20th, 2023
Verified purchase

I joined ushud a few months ago to grow my real estate business. At first, the leads were dead ends and after speaking with Meleah Riddle was able to look into the issue and get a positive outcome. Unfortunately, after that I hit an unexpected hardship and needed to end my membership early Meleah was very helpful and able to get my account canceled early. If you're looking to grow your business and get in front of a ton of perspective clients I highly recommend UShUD.

Service
Value
Quality
Thumbnail of user johng1438
Washington
1 review
6 helpful votes
  • Send Message
March 26th, 2019

This company literally lies to get your money. They do not supply qualified leads. Don't do it! They lied when they said the leads would be at market average. The median home prices in King County, Washington is $726,275 and yet all of the "leads" they sent to me were $200,000 or under. Of the "leads" I was able to make contact with, several said they had never requested contact by any real estate company, and the others said they had no cash for a down payment, let alone earnest money. None had been pre-qualified by a lender. When I contacted HUDex.com and related my complaints they said they would suspend. One month later I am still getting "referrals" for $200,000 or under, and my credit just showed another monthly payment to them. I have contacted my credit card company to block them and I have sent an email to USHUD Cooperative Member Services and called their 1-800 number and have yet to get a reply. DON'T DO THIS, IT IS A TOTAL SCAM!

Thumbnail of user anaw125
Florida
1 review
0 helpful votes
  • Send Message
January 17th, 2024
Verified purchase

Barry helped me with the onboarding process. I am very happy with the service. Received my first lead within 24 hours. Jennifer called the following day to make sure I understood everything.

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

Foreclosure listings at USHUD.com allow you to search foreclosures by state to find local properties for sale. Access our free foreclosure listings now to browse nationwide HUD Homes for sale including Fannie Mae foreclosures, bank REO properties & more.

Company Representative

Thumbnail of user michaelu7
Bob M.

How do I know I can trust these reviews about US HUD?

  • Sitejabber’s mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about US HUD?