• Bookmark

    Uss-express

Uss-express

Write a Review

Overview

Uss-express has a rating of 4.3 stars from 62 reviews, indicating that most customers are generally satisfied with their purchases. Uss-express ranks 27th among Shipping sites.

  • Service
    41
  • Value
    37
  • Shipping
    33
  • Returns
    24
  • Quality
    36
View ratings trends
See all photos
How would you rate Uss-express?
Top Positive Review

“Helped me with buying clothes from USA”

Denis L.
6/25/21

Two weeks ago, I ordered some clothes from an online store that delivers across the United States. After 3 days, items were already in the USS-Express warehouse. 2 days later the package was sent to my address. Then I waited for a week and a half and finally got it! Zero problems. Nothing was lost. The package itself was in excellent condition, nothing happened to the clothes either. I will be happy to order more through this service.

See positive reviews
Top Critical Review

“Uss Express LLC has not paid me in over 2 months.”

Tori M.
2/16/23

Uss express LLC has not paid me in over 2 months. I have told them I will not mail this package until I'm paid. They now say they are sending the police tomorrow and my credit rating are going to drop. Not a legitimate company to work for. FYI. Full time is only 40.00 a week=2 packages a week.

See critical reviews

Reviews (62)

Rating

Timeframe

Other

Thumbnail of user joshuar893
Denmark
1 review
0 helpful votes
  • Send Message
December 25th, 2022

It was not easy to find a product with as low prices as was described in all uss-express.com reviews for the trip, but finally, the package was sent. Almost everything was done on time but I can't say it's the best experience.

Thumbnail of user almal83
Georgia
1 review
0 helpful votes
  • Send Message
February 2nd, 2022

I made an order to Germany and from the beginning, everything was okay - tariffs were appealing and managers were responsive. But, unfortunately, I can't leave more than 3 stars because the delivery was too long(

Service
Value
Shipping
Returns
Quality
Thumbnail of user leandraj8
Leandra J. – Uss-express Rep

Hello Alma L.!
It is so sad and pitiful to hear that you had to wait for a delivery longer than expected. We in Uss-express are constantly improving and you could greatly help us here. Could you please send us some proof? Let us see what we can do for you in this case.

Thumbnail of user thomast1479
Bangladesh
1 review
0 helpful votes
  • Send Message
March 10th, 2022

Guys, you know what, this is a bad shipping company. Yes, the prices are attractive, but, you know that really cool services cannot be so cheap…believe my experience…

Service
Value
Shipping
Returns
Quality
Thumbnail of user leandraj8
Leandra J. – Uss-express Rep

Hello Thomas T.
If you have any specific story about the poor performance of our company, please, be so kind to share it with our customer support team. This is really important for us because it helps to avoid mistakes in the future. Thank you for revealing the cons!
Kind regards,
Uss-Express Customer Support Service.

Thumbnail of user jamesb6005
Bangladesh
1 review
0 helpful votes
  • Send Message
February 14th, 2022

I've been cooperating with uss-express for 3 months. Yet, I don't have any complaints, they execute my order exactly the way I would like to have them executed.

Service
Value
Shipping
Returns
Quality
Thumbnail of user leandraj8
Leandra J. – Uss-express Rep

Dear James B.
Thank you very much for your feedback. We are pleased to work with clients like you.
Kind regards,
Uss-Express LLC

Thumbnail of user jacky324
Bangladesh
1 review
0 helpful votes
  • Send Message
March 30th, 2022

All USS Express reviews isn't real. When I was reading USS Express reviews I did not expect all of them to be real and that's exactly what appeared to be. Prices are really good but I got the wrong package.

Service
Value
Shipping
Returns
Quality
Thumbnail of user leandraj8
Leandra J. – Uss-express Rep

Dear Jack Y.,
We are terribly sorry if you experienced issues when working with us, but we cannot let you blame our customers that they are writing fake testimonials. As you should know, this platform verifies the users before submitting their posts. If you have concerns about this, contact us directly, and let’s take the steps to improve your customer experience.
Kind regards,
Uss-Express LLC.

Thumbnail of user howards462
Bangladesh
1 review
0 helpful votes
  • Send Message
July 27th, 2022

When working with Uss-Expres I understood that no company can be perfect but this one at least tries to reach perfection. Great quality but not all shipments come in time

Service
Value
Shipping
Returns
Quality
Thumbnail of user leandraj8
Leandra J. – Uss-express Rep

Hello Howard S.!
We are glad that you appreciate our effort to reach the perfection! Satisfied customers is the priority №1 for the Uss-Express company!

Thumbnail of user margarete808
Bangladesh
1 review
0 helpful votes
  • Send Message
May 15th, 2022

I am very glad that I ordered the services of uss-Express because their managers really know how to find and deliver goods of the highest quality at reasonable prices.

Service
Value
Shipping
Returns
Quality
Thumbnail of user leandraj8
Leandra J. – Uss-express Rep

Dear Margaret E.
Thank you for your positive opinion of us. We create highly qualified managers who really know their business. They play an extremely important role in building a successful reputation for a company.
Kind regards,
Uss-Express LLC

Thumbnail of user fernandog180
Singapore
2 reviews
0 helpful votes
  • Send Message
February 4th, 2022

I have made several orders and I have used the services of the Uss Express company so that my orders arrive on time and in reality this company is very responsible I have no complaints everything has arrived intact they are very professional I will continue to use this platform in the future as it makes it easier for me my receipts and shipments, that's why I give it 5 stars, I recommend it.

Thumbnail of user leandraj8
Leandra J. – Uss-express Rep

Dear fernando g.,
We consider that there’s always room for improvement, but nonetheless, thank you for admiring our services and commitment to providing customers with positive experiences.
Kind regards,
Uss-Express Customer Support Service.

Thumbnail of user nancyn1260
Bangladesh
1 review
0 helpful votes
  • Send Message
February 25th, 2022

I have my dropshipping online store in Albania and I think uss express is the best dropshipping partner. However, in recent months the delays of orders are too often. That's why 4.

Service
Value
Shipping
Returns
Quality
Thumbnail of user leandraj8
Leandra J. – Uss-express Rep

Dear Nancy N,
Recent issues with supply chains didn’t let us provide as fast delivery to Australia as we could. Nonetheless, we would like to express our gratitude for your reliance and for the possibility to make a contribution to the dropshipping industry development.
Kind regards,
Uss-Express Customer Support Service.

Thumbnail of user chrisw2140
Massachusetts
1 review
0 helpful votes
  • Send Message
June 9th, 2022

Managers of uss-express who work in the eCommerce department deserve only kind words because these are people who helped me to take my business to a higher level in the blink of an eye!

Service
Value
Quality
Thumbnail of user leandraj8
Leandra J. – Uss-express Rep

Hello Chris W.!
By writing this answer we would like to express our gratitude to you for admiring our eCommerce services because the majority of our clients see only our activity in the logistics industry. Stay tuned with us! Thank you for your feedback.

Thumbnail of user nancyf1401
Bangladesh
1 review
0 helpful votes
  • Send Message
March 27th, 2022

I use the services of Uss Express to get inventory delivered from the USA. Yet, I am satisfied with everything I'm offered. I would estimate it as 8/10.

Service
Value
Shipping
Returns
Quality
Thumbnail of user leandraj8
Leandra J. – Uss-express Rep

Hello Nancy F.,
Thank you for giving such high scores to our small delivery agency! We hope that our services really deserved to be estimated like this because we work really hard to make it true! Thank you for your feedback!
Uss-Express LLC.

Thumbnail of user alishas133
North Dakota
1 review
0 helpful votes
  • Send Message
May 11th, 2022

I'm extremely grateful to this provider and especially to the managers with whom I worked. I got my packages fast and without any damage. Very convenient

Service
Shipping
Quality
Thumbnail of user leandraj8
Leandra J. – Uss-express Rep

Dear Alish S.
We are extremely grateful to you as well because such clients who write positive testimonials about Uss-Express services motivate us to grow and develop. Thank you for being frank and open.
Kind regards,
Uss-Express Customer Support Service.

Thumbnail of user staceyd283
Bangladesh
1 review
0 helpful votes
  • Send Message
May 30th, 2022

Not every company can provide top-quality services, but Uss-Express can and I'm satisfied with this. So far I cannot say about any disadvantage of this company!

Service
Value
Shipping
Returns
Quality
Thumbnail of user leandraj8
Leandra J. – Uss-express Rep

Dear Stacey D.
Thanks for your feedback. We are pleased that you compare our company with other companies, and identify the advantages and disadvantages. You believe that we have no shortcomings. It's nice for us. However, we also focus on the feedback of other customers and draw conclusions for ourselves. The opinion of each person is important to us.
Kind regards,
Uss-Express LLC

Thumbnail of user bradleys406
Texas
1 review
0 helpful votes
  • Send Message
August 6th, 2022

Honestly speaking, I had some issues when I started working with Uss-Express. However, they aren't very significant. I think such situations happen with the majority of international providers.

Service
Value
Thumbnail of user leandraj8
Leandra J. – Uss-express Rep

Hi Bradley S.!
Unfortunately, we cannot guarantee that 100% of our operations will be smooth. If you have issues further on, feel free to contact us and ask your questions.
Yours, Uss-Express Customer Support Service!

Thumbnail of user robertl2573
Ukraine
3 reviews
0 helpful votes
  • Send Message
July 12th, 2021

There is a huge selection of goods, I have already ordered several times. The ordering algorithm is simple and standard. Delivery is fast, a couple of weeks.

Thumbnail of user leandraj8
Leandra J. – Uss-express Rep

Dear Robert L.
Thanks for your feedback. We like your balanced and reasoned attitude towards us.
Kind regards,
Uss-Express LLC

Thumbnail of user jonathank469
Bangladesh
1 review
0 helpful votes
  • Send Message
April 2nd, 2022

I don't know why there are so many negative reviews. At least from my experience, everything went properly, I'm completely satisfied with the work of managers and shippers. 10/10.

Service
Value
Shipping
Returns
Quality
Thumbnail of user leandraj8
Leandra J. – Uss-express Rep

Hello, Jonathan K.,
You must know that the big team of professionals works hard in order to make sure that everything will always go properly like in your case. Thank you for posting your review about your first impression.
Kind regards,
Uss-Express.

Thumbnail of user maryc4170
Illinois
1 review
0 helpful votes
  • Send Message
September 22nd, 2022

This is the first time I received a parcel via UssExpress. It took 4 days to deliver it to France. The parcel was delivered by courier to the house safe and sound.

Service
Shipping
Quality
Thumbnail of user leandraj8
Leandra J. – Uss-express Rep

Hello Mary C.!
We appreciate feedback from our clients because they motivate us to work harder! We hope that because of the positive experience for the first time, you will keep ordering things with Uss-Express!

Thumbnail of user sylviaj165
Illinois
1 review
0 helpful votes
  • Send Message
December 20th, 2021

Well, I'm now on my trial period and the only thing I can say now is that this workload isn't for me

Thumbnail of user leandraj8
Leandra J. – Uss-express Rep

Dear Sylvia J.,
We hope you will get used to the workflow quickly because this job is really rewarding. We wish you only success in our big and friendly team. We hope your trial period is successful!
Kind Regards, Uss-Express.

Thumbnail of user davids7852
Bangladesh
1 review
0 helpful votes
  • Send Message
April 2nd, 2022

I worked with many shipping agencies before I come across uss-express but literally, none of them managed to completely satisfy my requirements.

Service
Value
Shipping
Returns
Quality
Thumbnail of user leandraj8
Leandra J. – Uss-express Rep

Dear David S.,
It’s not difficult to be the best shipper when you serve the best customers who have clear goals and provide understandable requirements. Thank you for submitting this review here, we appreciate your opinion.
Kind regards,
Uss-Express Customer Support Service.

Thumbnail of user karenj1716
Nebraska
1 review
0 helpful votes
  • Send Message
March 24th, 2022

Working as an account manager was the best thing I could have even thought of! Good pay and working conditions

Service
Value
Quality
Thumbnail of user leandraj8
Leandra J. – Uss-express Rep

Hi Karen J!
We pay good salaries to our account managers because the quality of their work might determine the reputation of Uss-Express. Thank you for being a devoted and hard-working employee, we appreciate your efforts
Kind regards,
Uss-Express LLC.

Thumbnail of user ashleyw1214
Arizona
1 review
0 helpful votes
  • Send Message
December 21st, 2022

The service is top, both conceptually and technologically. I didn't expect to find such a customer-oriented delivery service!

Thumbnail of user susannorman9132
Maryland
1 review
0 helpful votes
  • Send Message
October 7th, 2022

Various services, normal shipping cost and speed, everything is well written on the site for understanding the process

Service
Value
Thumbnail of user leandraj8
Leandra J. – Uss-express Rep

Dear Susan N.,
We are glad to read that you are satisfied with the services provided by our company. We hope that you’ll keep working with us!
Yours, Uss-Express Customer Support Service!

Thumbnail of user debrac1045
Washington
1 review
0 helpful votes
  • Send Message
March 18th, 2022

I ordered some parcels from Amazon and they all came in time I didn't expect that all my goods would come so fast. Good job!

Service
Value
Shipping
Thumbnail of user leandraj8
Leandra J. – Uss-express Rep

Hi Debra C.!
We are very glad that in your specific case there were no issues with the delivery terms. This gives us a lot of inspiration to work harder on the improvement of the quality of our services.
Kind regards,
Uss-Express Customer Support Service.

Thumbnail of user larryk705
Florida
1 review
0 helpful votes
  • Send Message
March 30th, 2022

Uss-express is a good partner although I had delays with my orders. I hope you will solve them. But their prices are very good.

Service
Value
Thumbnail of user leandraj8
Leandra J. – Uss-express Rep

Hello Larry K.!
We are always trying to solve the issues that might occur with delayed shipments. Thank you for being our partner, it’s a pleasure for us to contribute to business development. Thanks for understanding the situation.
Kind regards,
Uss-Express LLC.

Thumbnail of user dorothyc848
Texas
1 review
0 helpful votes
  • Send Message
April 5th, 2022

I got exactly what I expected - reasonable price and on time delivery. Thank you very much! I will definitely be ordering more

Service
Value
Shipping
Thumbnail of user leandraj8
Leandra J. – Uss-express Rep

Dear Dorothy C.!
We are always ready to process your new orders. Contact our operators, choose the products you wish to buy, inform operators about your specific needs and wishes, and place an order. We hope you will keep your promise the same way we do! Thanks a lot!

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

Any entrepreneur working in eCommerce needs a trusted logistic partner that can guarantee the most productive performance on the market. If such an option is still relevant for your business, you should learn more about Uss-Express.
Uss-Express is an agency that has been around the market for a few years only but managed to gain a loyal base of customers and partners. This is the result of the complete dedication of the company’s workers and experts. Uss-Express serves not only individuals, who look for cheap branded goods in American stores but large businesses online.
Uss-Express is a trusted partner for the smallest online stores. The agency offers dropshipping services worldwide and guarantees that all the goods, including electronics, jewelry, clothing, healthcare products, will come to your clients in proper conditions. Uss-Express dropships products from the largest marketplaces such as Amazon, eBay, Walmart.
E-Commerce entrepreneurs may use the international logistic services of the. Uss-Express shippers will use the most effective packing strategies to execute your orders and deliver bulk packages to your warehouses undamaged.
Uss-Express provides fulfillment services and stores literally all types of products even the most vulnerable ones.

Company Representative

Thumbnail of user leandraj8
Leandra J.

How do I know I can trust these reviews about Uss-express?

  • Sitejabber’s mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about Uss-express?