• Vacations Made Easy

Vacations Made Easy

Write a Review

Overview

Vacations Made Easy has a rating of 4.3 stars from 1,144 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Vacations Made Easy most frequently mention customer service, great experience, and myrtle beach. Vacations Made Easy ranks 5th among Vacation sites.

Proactively asks for customer feedback

This company does not typically respond to reviews

Positive reviews (last 12 months): 87.4%
Positive
195
Neutral
6
Negative
22

Instant Feedback

26,139 reviews

8
See all photos
How would you rate Vacations Made Easy?
Top Positive Review

“Company was very thorough keeping us posted to puck...”

Kelli F.
10/9/24

Company was very thorough keeping us posted to puck up tickets. We got lured into another sales presentation. UGGGH. Why do I always say yes to these 90 minute presentations that ruin my vacation every single time. I know it will be high pressure and 4 hours later but I will post again after and see how bad it is

Top Critical Review

“The lady who gave us our tickets was extremely rude...”

Lisa B.
9/21/24

The lady who gave us our tickets was extremely rude when I wasn't interested in the Wyndham promotion. While trying to tell her to not be offended, nothing personal, she said "it's all good- I just like being spoken to with respect and as a person ". I left feeling horrible and will not purchase from this company again.

Reviews (1,144)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (118) credit card (64)
Thumbnail of user nevaa8
Tennessee
2 reviews
2 helpful votes
  • Send Message
August 9th, 2024
Verified purchase

When I purchased our tickets we were not aware that we would have to drive to Sieverville, TN to pick them up. This is really inconvenient. Now we have to leave early from home to go out of our way to pick up the tickets. Now you are telling us that we needed to contact you with contact information. I gave you contact information when I purchased the tickets. We will be picking up the tickets on August 1st, mid afternoon.

Thumbnail of user wandal513
South Carolina
1 review
0 helpful votes
  • Send Message
July 30th, 2024
Verified purchase
• Updated review

Fair price and availability with 4 of us together.
I needed to change date because calendar is not very friendly to operate and I guess It picked 25 not 24 and then I was charged $50.00 to correct it.

Easy to deal with and navigate
July 26th, 2024
Verified site experience
• Previous review

Easy to deal with and navigate. Fair price and availability with 4 of us together

Thumbnail of user joanh1072
South Carolina
1 review
1 helpful vote
  • Send Message
July 7th, 2024

The 4.5 review appears to only include how easy it was to buy tickets online. Which it was. But- you can only actually get the tickets in person. Who does that? Tickets are digital now. Why do they do it? So they can con you into going to a time share presentation. Really? Is this 1995? I had to get in my car-burn gas-try to find a place to park- in 90 degree weather- so you can try to SELL ME? Really? And- they sent my DIGITAL TICKETS to me right after I had picked them up-BEFORE I'd even made it back to my hot car. Well. They've alienated at least one customer: me. Never again.

Thumbnail of user sylviar429
Sweden
1 review
0 helpful votes
  • Send Message
July 7th, 2024
Verified purchase
• Updated review

Originally I gave 5 stars for ease of site use and great discount for seniors. But after receiving my confirmation email and finding out that I have to go downtown to pick up the tickets my satisfaction has dropped to 2 stars. Tickets should be available digitally.

Easy site to use, great discount for seniors
July 6th, 2024
Verified site experience
• Previous review

Easy site to use, great discount for seniors. Looking forward to starting my month long birthday celebration

Thumbnail of user veronicao170
Texas
1 review
0 helpful votes
  • Send Message
July 9th, 2024
Verified purchase
• Updated review

I am a first time user and the website is easy to navigate. Prices are great. The issue was that instead of being able to go directly to the attraction, I had to go pick up the voucher for the attraction downtown 20 minutes away.

I am a first time user and the website is easy to navigate
July 5th, 2024
Verified site experience
• Previous review

I am a first time user and the website is easy to navigate. Prices are great.

Thumbnail of user robertt4163
New York
1 review
0 helpful votes
  • Send Message
July 7th, 2024
Verified purchase
• Updated review

Quick website entry. Nice layout and really like auto add. Thanks for being so great! However, I didn't like the way the ticket pickup was made. The website stated that we had to pick up the tickets at the welcome center. We got there and was told the tickets had been sent to the venue. We drove several miles out of our way to pickup the tickets. Every venue I know of uses the phone as the ticket entry.

Quick website entry
July 6th, 2024
Verified site experience
• Previous review

Quick website entry. Nice layout and really like auto add. Thanks for being so great!

Thumbnail of user lisam6265
New York
1 review
0 helpful votes
  • Send Message
July 7th, 2024
Verified purchase
• Updated review

Only after my payment was received did I get notified that I would have to travel to downtown San Antonio to pick up my tickets, which is an hour away from the venue and where finding parking is a nightmare and expensive! I never would have purchased the tickets if I had been told I would have to go to the downtown visitors center!

Very user friendly!
July 2nd, 2024
Verified site experience
• Previous review

Very user friendly! It was stress-free and easy to navigate! I was very pleased!

Thumbnail of user lisas7009
Canada
1 review
0 helpful votes
  • Send Message
October 27th, 2024
Verified purchase

Lots to choose from. Good prices check out was easy. Hopefully pick up of tickets is good too.

Thumbnail of user violetw95
Florida
1 review
0 helpful votes
  • Send Message
November 3rd, 2024
Verified purchase

Debbie was such a delight to speak with and was very knowledgeable in giving me my information.

Thumbnail of user jang513
Florida
1 review
0 helpful votes
  • Send Message
July 4th, 2024
Verified purchase
• Updated review

We booked a tour then found out we had to cancel. We were told we had to cancel 48 hours in advance - but we booked the day before so there weren't 48 hours. Tried to get refunded and we were told "no". Very disappointing and will not be recommending on any travel sites in the future.

So very easy to book our tour!
July 3rd, 2024
Verified site experience
• Previous review

So very easy to book our tour! We are really looking forward to it

Thumbnail of user claudettew287
North Carolina
1 review
0 helpful votes
  • Send Message
September 10th, 2024
Verified purchase

It was very easy to use and efficient. I used my phone and didn't have a problem.

Thumbnail of user carolc3130
Florida
1 review
0 helpful votes
  • Send Message
June 27th, 2024
Verified purchase

I loved Shell Key Preserve! It's just so beautiful! The Hubbard Ferry was great. Todd and Brea were fantastic! The water and sandbars are just amazing, nature is definitely the prize here. This is one of those places that deserves a second visit! Shells everywhere warm shallow water and we were surprised by a manatee!

Thumbnail of user michaeld7636
New Jersey
1 review
0 helpful votes
  • Send Message
August 2nd, 2024
Verified purchase

Easy, safe way to set up visits to vendors and see that their paid. Your sales and frontline workers make all the difference.

Thumbnail of user roxannej73
Tennessee
1 review
0 helpful votes
  • Send Message
September 8th, 2024
Verified purchase

Very easy for me I went in and received my voucher immediately staff was very helpful

Thumbnail of user michelc224
Alabama
1 review
0 helpful votes
  • Send Message
November 8th, 2024
Verified purchase

Easy to navigate the site and book vacation activities. I will use this site again.

Thumbnail of user robertb10711
Florida
1 review
0 helpful votes
  • Send Message
October 23rd, 2024
Verified purchase

This has been a very helpful and easy tool for making a plan of attack!

Thumbnail of user lindam6685
Virginia
1 review
0 helpful votes
  • Send Message
October 21st, 2024
Verified purchase

Very easy now all i need is the directions from My hotel to the tours

Thumbnail of user reneaf5
Virginia
1 review
0 helpful votes
  • Send Message
September 27th, 2024
Verified purchase

Easy process. Would have nice to have received vouchers via email instead of in person pick up.

Thumbnail of user terryb1951
Florida
1 review
0 helpful votes
  • Send Message
September 17th, 2024
Verified purchase

It was easy to schedule tickets for the shows we wanted to see.

Thumbnail of user deborahw2783
Georgia
1 review
0 helpful votes
  • Send Message
October 16th, 2024
Verified purchase

Quick way to make reservations and lots of things to choose from!

Thumbnail of user georgee937
Kentucky
1 review
0 helpful votes
  • Send Message
October 11th, 2024
Verified purchase

Very easy and easy to follow instructions, I love how fast it was to request the reservations.

Thumbnail of user sharonf2854
Canada
1 review
0 helpful votes
  • Send Message
Thumbnail of user stephaniem3774
North Carolina
1 review
0 helpful votes
  • Send Message
October 21st, 2024
Verified purchase

Liked the site very much. It was very easy to book the event!

Thumbnail of user keng639
Tennessee
1 review
0 helpful votes
  • Send Message
October 23rd, 2024
Verified purchase

Just need conformation. Thank you.
———————————————————-

Thumbnail of user caryk52
Tennessee
1 review
0 helpful votes
  • Send Message
October 28th, 2024
Verified purchase
• Updated review

Communications or sketchy, many redirect to different entities, and poor conditions at the hotel

*******910
October 23rd, 2024
Verified site experience
• Previous review

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

Vacations Made Easy allows you to price and buy complete vacation packages online instantly. You can include Show, Attraction, and sightseeing. Destinations include Orlando, Niagara Falls, Seattle, and many more.

Company Representative

Thumbnail of user stephanieb1682
Stephanie B.
Typically does not respond to reviews

How do I know I can trust these reviews about Vacations Made Easy?

  • Sitejabber’s mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about Vacations Made Easy?