• Vacations Made Easy

Vacations Made Easy

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Overview

Vacations Made Easy has a rating of 4.3 stars from 1,144 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Vacations Made Easy most frequently mention customer service, great experience, and myrtle beach. Vacations Made Easy ranks 5th among Vacation sites.

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Positive reviews (last 12 months): 87.4%
Positive
195
Neutral
6
Negative
22

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26,139 reviews

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Top Positive Review

“Company was very thorough keeping us posted to puck...”

Kelli F.
10/9/24

Company was very thorough keeping us posted to puck up tickets. We got lured into another sales presentation. UGGGH. Why do I always say yes to these 90 minute presentations that ruin my vacation every single time. I know it will be high pressure and 4 hours later but I will post again after and see how bad it is

Top Critical Review

“The lady who gave us our tickets was extremely rude...”

Lisa B.
9/21/24

The lady who gave us our tickets was extremely rude when I wasn't interested in the Wyndham promotion. While trying to tell her to not be offended, nothing personal, she said "it's all good- I just like being spoken to with respect and as a person ". I left feeling horrible and will not purchase from this company again.

Reviews (1,144)

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customer service (118) credit card (64)
Thumbnail of user kellif140
Tennessee
2 reviews
0 helpful votes
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October 9th, 2024
Verified purchase
• Updated review

Company was very thorough keeping us posted to puck up tickets. We got lured into another sales presentation. UGGGH. Why do I always say yes to these 90 minute presentations that ruin my vacation every single time. I know it will be high pressure and 4 hours later but I will post again after and see how bad it is

Great experience so far
October 8th, 2024
Verified site experience
• Previous review

Great experience so far. We'll see

Thumbnail of user lisab5753
Illinois
1 review
0 helpful votes
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September 21st, 2024
Verified purchase
• Updated review

The lady who gave us our tickets was extremely rude when I wasn't interested in the Wyndham promotion. While trying to tell her to not be offended, nothing personal, she said "it's all good- I just like being spoken to with respect and as a person ". I left feeling horrible and will not purchase from this company again.

👍 all is just hunky dorey peachy
September 20th, 2024
Verified site experience
• Previous review
Thumbnail of user katelynp74
Ohio
1 review
0 helpful votes
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September 20th, 2024
Verified purchase

Booking process was easy! Excited for this attraction! They called to confirm and emailed me so then it didn't feel like a scam! So i appreciate that! It was super easy and i'm very excited ti review after the attraction as well!

Thumbnail of user dellac56
Maine
1 review
0 helpful votes
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August 31st, 2024
Verified purchase

Was super easy to book dinners and shows. All menu items were clear.
I was contacted immediately when I made a mistake, picked the wrong month on one event, the team contacted me within 24 hours and together we fixed the error. Wish there were more like this.

Thumbnail of user alisab221
Tennessee
1 review
0 helpful votes
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November 9th, 2024
Verified purchase

Process was very easy. Young man was very friendly went I picked up voucher for tickets. When I picked up tickets it was quick and easy. We had very good seats. We appreciated the deal that we received.

Thumbnail of user bonitak45
New York
1 review
0 helpful votes
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September 24th, 2024
Verified purchase

Booking made easy for events! It would be helpful to know when you order that you have to visit the welcome center to get the tickets, especially if you weren't traveling from the direction of the center

Thumbnail of user wilheminab2
Kentucky
1 review
0 helpful votes
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August 14th, 2024
Verified purchase

This is my first time using this service. Not knowing where we will be seated made me nervous, but I am going to depend on the integrity of your company. I made a call and was given my seat numbers for the Motown show. I hope there will not be any hassle when we go to receive our vouchers.

Thumbnail of user tonyb2524
New York
1 review
0 helpful votes
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November 3rd, 2024

Booked a vacation through them at a fair price. They have a scam where they double the actual price of the ticket and tell you your getting a buy one get one free discount. Realized the excursion I booked was and hour from my hotel and immediately called to cancel. They said sure - we can refund 65% and keep the other 35%. I said I just booked this 5 minutes ago. What a scam. Found the actual website for the excursion company and their policy ois cancel anytime. USE EXTREME CAUTION - YOU WILL NOT GET A FULL REFUND AS PROMISED

Tip for consumers:
was charged a few dollars more than was indicated as a total price

Products used:
Excursion Booking

Service
Value
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Thumbnail of user deborahb3333
Washington
1 review
0 helpful votes
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July 31st, 2024
Verified purchase
• Updated review

Very disorganized and somewhat deceiving. Ordered tickets received email stating it was processing and I would be notified by email how to pick up tickets. Waited an hour and began to panick. My husband called and talked to Marco. Was told he would expedite email and we would have within 20 minutes. Received email survey about the call but no ticket info. Called back from my phone …. Rang endlessly. Used my husband's cell and call was quickly picked up.
Husband asked to talk to supervisor. Before the transfer went through there was a recorded message basically stating they call was being transferred to supervisor and customer should control their frustrations. Obviously they have many angry callers. In the end we cancelled transaction. Transferred am money to our other account to prevent any more funds being taken out( the company is very sketchy)we ended up losing about $30 in cancelling. We will be contacting BBB and Attorney General to try to get this money refunded.

Super easy to book
July 25th, 2024
Verified site experience
• Previous review

Super easy to book. Looking forward to the show and the dinner.

Thumbnail of user donnam4326
North Carolina
1 review
0 helpful votes
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August 1st, 2024
Verified purchase

This was so quick and easy! We booked our Riverboat Criuse while on vacation in Nashville.
The Riverboat was awesome! The food was amazing and everything was nice and hot. The show was very entertaining. I would highly recommend this cruise.

Thumbnail of user anthonym3702
Mississippi
1 review
0 helpful votes
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September 24th, 2024
Verified purchase

Booking made so easy. This is 1 of best vacation sites to book a vacation through. I highly recommend.

Thumbnail of user maryb6960
Colorado
1 review
0 helpful votes
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October 1st, 2024
Verified purchase

Easy and quick. The process went pretty fast. Lot to choose from. Made planning our girls trip pretty simple...

Thumbnail of user jenniferl3742
Canada
1 review
0 helpful votes
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July 10th, 2024
Verified purchase

Good so far. We are looking forward to this once in a lifetime experience. Don't like not knowing what seats we have and Having to pick up the tickets in person is inconvenient but we are told it will be quick and easy. The front desk person reassured me that everything will be fine for September show.

Thumbnail of user marka3440
New York
1 review
0 helpful votes
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July 14th, 2024
Verified purchase
• Updated review

I can't rate my experience till the order is filled. -- Okay, I placed my order, and promptly got a response from VME on my email. Within 20 minutes my order was filled, a voucher was received and we printed it. A small map and instruction page was also received. Thank you VME for literally making this reservation so easy. Awesome experience.
M.A. Family, AZ

I can't rate my experience till it is over
July 13th, 2024
Verified site experience
• Previous review

I can't rate my experience till it is over. Xxxxxxxxxxxxxxxxxxxxxxxxx

Thumbnail of user victora621
Ohio
1 review
0 helpful votes
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September 17th, 2024
Verified purchase

Very professional approach so far, you are making your customers feel safe and comfortable, thank you.

Thumbnail of user markz1509
Ohio
1 review
0 helpful votes
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November 1st, 2024
Verified purchase

Site was easy to use. Self explanatory. Very handy so you can prepare what you want beforehand and upon arrival your ready to enjoy your vacation.

Thumbnail of user januarym6
Michigan
1 review
0 helpful votes
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September 11th, 2024
Verified purchase

Very easy / Great prices.quick confirmation on my reservation, will have use Vacation Made Easy again

Thumbnail of user paulaw1213
Ohio
1 review
0 helpful votes
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November 2nd, 2024
Verified purchase

Easy process, but wow I got a lot of ad's for other stuff. Wish there was a way to opt out for ad's.

Thumbnail of user johnw8653
Georgia
1 review
0 helpful votes
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September 26th, 2024
Verified purchase

No worries easygoing great online experience, Vacations made easy is the easiest booking I have done.

Thumbnail of user hubertp36
Texas
1 review
0 helpful votes
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August 2nd, 2024
Verified purchase
• Updated review

A bit confusing about how to get the actual tickets. Took a couple of phone calls, but customer service was patient and go things to work. And printing the tickets was a snap!

Great!
August 1st, 2024
Verified site experience
• Previous review

Great! Thank you. Abcdefghijklmnopqtrstuvwbbbnnnnnnnnbnnn

Thumbnail of user yvonnep323
Missouri
2 reviews
0 helpful votes
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September 5th, 2024
Verified purchase

Very basic and well explained so far. Was easy to read and well planned out. This is our first time using and made it so quick and fast.

Thumbnail of user sheilan240
Tennessee
1 review
0 helpful votes
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September 7th, 2024
Verified purchase

Great experience. I am excited to see the show. I have been wanting to see this show for years and finally I get to

Thumbnail of user cathyb1051
Ohio
1 review
0 helpful votes
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August 11th, 2024
Verified purchase

I Called they answered all questions before I ordered online it was easy to purchase and used promo discounts

Thumbnail of user terrih657
Washington
1 review
0 helpful votes
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September 25th, 2024
Verified purchase

We enjoy our ocean view and our condo was very clean. Booking was easy and and the staff was friendly

Thumbnail of user a.b31
Ohio
1 review
0 helpful votes
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October 21st, 2024
Verified purchase
• Updated review

First time to use site. Easy to choose events. It took a few hours to actually get the itinerary. Every time I looked, it just indicated it was in process. It did give an order #, so I called them. Lady was nice and sent me a link with information indicating confirmed. However, it said I had to pick up the tickets in Nashville office -vs- being able to print out tickets at home which is not what I expected. Day of trip, my friend could not go at last minute and I lost money. The info on the sheet said 48hr or 72hr notice, they may allow a date change. Booking online for events following day did not give any options to change a date etc. The lady at desk where I picked up tickets was nice and helpful. She provided a map and my events were both close by which was great. The office is affiliated with Wyndham, so you get a sales pitch of earning money toward future events by attending a meeting- time share deal. The events I went to were fantastic adventures with laughter, comedy and music.

Easy to choose events
October 21st, 2024
Verified site experience
• Previous review

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Vacations Made Easy allows you to price and buy complete vacation packages online instantly. You can include Show, Attraction, and sightseeing. Destinations include Orlando, Niagara Falls, Seattle, and many more.

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Stephanie B.
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