Needed a small, hard-to-come-by part for an old upright vacuum. Big bucks, but old and not made anymore, so accepted that. Then, got hit with $23 for "shipping". My small brush roller arrived. USPS Ground Advantage shipping, one zone= $8. Taped into a plastic envelope, cost = $1. Single twist of bubble wrap = $1 (generous). Total = $10. What happened to the remaining $13? Pocketed! They also have lousy BBB reviews. Give them a miss.
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