Valanio

I've been trying to get a return authorization for both shirts only to be told thru their online chat that I can keep both and get a 9 dollar credit. I don't want to keep two shirts that are too small and what would I do with a 9 dollar credit?! They will not reply to emails and it takes days to get answers through their online chat!

I ordered 2 items in 12/4, they supposedly shipped on 12/18. I was told to be patient and wait 12-16 days it's been more and I asked for a refund twice and they just keep saying to be patient. Unacceptable

The jacket I ordered is not at all it described. It's cheap thin not a sweatshirt it looks like something a 90-year-old woman might like to wear and I can't return it. The shirt I have is awful. I don't like it at all and I can't return that either. Don't order from this company. It's a scam. The last picture is what I ordered and paid for. Clearly not
The same

I ordered 4 tops. 3 I actually have kept and worn. The 4th one I have been tryimg since they arrived to return. NO paperwork was included inside or outside of my packaging. No name or info on any of the tops either. When you try to return they require your Order number but with no paperwork you can't/ They don't answer your emails and via phone same issue. I won't order again as customer servous is NON EXISTENT!

I just received my second year order from Valanio. I absolutely love everything I've ordered. This is a REAL REVIEW. If anyone wants to contact me to confirm what I'm saying they are free to do so. Everything I have ordered both last year and this year I have received in about 2-3weeks. Sizes were fine, with one dress needing should straps shortened 1 inch. Bit lovely clothes! I will order next year again.

I really don't want to give it even 1 star. The clothes are not made in the USA, tags say China. The merchandise is way over priced for the cheap knit material used. It takes weeks to receive. The shipping label is from California, not South Carolina as the site claims. Customer service is non existent. I've emailed them several times and still no reply - it's been 6 weeks since I first contacted them. Do Not waste your money as I did!

Scam. Not a US made item and super obvious. Cheap. Worst ever. Do not buy from them. You will be sorry and can't return because there is no way to do so

Company falsely advertises they manufacture in the US. They are an offshore company, bills your credit card immediately upon order and takes 3-4 weeks before shipping. Although they also advertise free returns, that is not true either. You are responsible to pay for the shipping costs which is to Dubai. I would not do business with this ever place again. Disputed with my cc, received full credit and filed a complaint with the FTC.

I spent way more than I normally spend on cloths. The products were disappointing. I doubt I would buy them on clearance at Walmart. I definitely would not spend $39 per shirt.

For example, the top I am wearing in the photo below had a scalloped hemline in the advertisement. At closer look, they might have tacked a second hem in place to make the bottom look like it followed the pattern.

The pattern is not an exact match. The colors in the ad were more vibrant and had more dimension. The actual product has the feel of a nurse's uniform. It is more fun than solid scrubs, but a bit tacky.

This morning I looked for other comments on Facebook marketplace about Valanio. I noticed other people reselling their purchases at a deep discount, tags still on.

I made a negative comment on Valanio's FB page. They deleted it. No wonder all the comments are glowing.

Be prepared for a big letdown.

Do not buy anything from them. They are out to grab your money in exchange for sub-standard clothes made from extremely low quality materials. Their clothes are a joke and trust me, you would not even think of wearing them as they are fit for the trash. They state on their company profile that returns are accepted and refunds are paid back in full. I have struggled with them to return the clothes and to get them to refund me. At first, they offered a $30.00 refund for my purchase of $118.00. After about 8 emails, they have agreed to refund $90.00, whether I receive it, is a matter to be seen. I will not stop contacting them until I have my money back This company is fraud and should not be permitted to carry on their business and cheat the public at large. Stay far away from them as the clothes are not made in the USA, more likely from China. They took nearly a month to deliver the clothes.

I spent about $130 on 3 items from this store. It said the clothes were made in America which is why i splurged. It took about 3 weeks for the items to arrive. They look nothing like the pictures. The material is really crappy. This is definitely a scam and i dont know how they could be allowed to advertise the clothing as being made in America when its being shipped from China. Total waste of money

This business falsely advertises on so many levels. They are not in South Carolina and they do not offer "free and easy returns". It took weeks for me to receive my order. They emailed me a tracking number that WOULD NOT pull up any information so I never knew when I would get my order. I finally got the order and the blouses were too small. I emailed them to get authorization to return them and get a full refund. Instead they initiated a negotiation war offering me at first $12, then $25 dollars, and now $36. I make it VERY CLEAR in my response that I expect a full refund but they just keep asking me to accept less. It's like they don't understand the English language or something. DO NOT order from this company. They are HORRIBLE. I didn't even want to give them a 1 star. They also go by several other names so you have to be really careful. WHAT A JOKE!

Do not order from this site. Clothing is nothing like the pictures. Poor quality and sizes run small. Will be donating what I bought. What a waste. How can they get away with false advertising. Always look up reviews on line with BBB. A $100 mistake. Not made in USA!

Placed my order on November 10th. November 25th email says shipped but still can't get any information using the usps tracking information provided. Also noticed my credit card was billed a foreign exchange transaction fee. This company says they are a USA company based in North Carolina which is totally false. Have never had to pay foreign exchange transaction fee when purchasing in the USA. Learned my lesson. Do your research first before buying from these POS foreign companies trying to take advantage of us. Company is based in Dubai.

Please Always check these sites on Site Jabber or Trust Pilot before ordering. I almost fell for bc of a really cute top supposedly made in South Carolina, but it was a scam. Thank God I didn't order. Not sure why Facebook Meta allows them to advertise on their platform.

The products do not look anything as they appear! I immediately sent everything back the next day and have a tracking record of the return and they refuse to give me my money back! So frustrating! They deserve NO Stars!

Slow shipping that never made it to me. Horrible customer service with slow replies. They refused to refund my shipping. I guess I'm lucky to even get a refund. All of this took over a few months to conclude. Save yourself time and money and completely avoid this company.

I should have gone with my instinct and not bought anything. Purchased 4 dresses and all are horrible and when I tried to return them it was a nightmare and still is - they really do not have a return policy. They say they will refund you a fraction of the cost and to keep the items. When you tell them you just want to return the entire order, they start to bargain with you on a refund and tell you to keep the items. They don't even want their own items back. I feel like a sucker!

They advertise made in South Carolina. My order arrived with cheap, ill-fitting material labeled as made in China. No ability to return, they kept trying to bargain with me to accept a refund of a lower amount. My credit card company is now handling this!

I should have read these reviews before I placed my order :( They all reflect my experience with Valanio. They are based in Dubai, definitely not in the US. They do not want you to return anything and as others, they offer you a small $ amount to just keep the items. If you just want a larger size, the exchange will cost you too. Fortunately I have a great credit card company who provided me my full credit. Don't need Valanio for this. Definitely avoid them!

This company advertises clothing made in America but the company is located in China. They are a scam. Package shipped to unknown destination and was never sent to the post office. Do not order anything from them. Their only response is the package shipped but it didn't because there is no record of it arriving at the post office.

My experience mirrors the other comments. I can't get anyone to give me the address of the company so I can send the items that were too small for me back. The replies I did get from them were written in very poor English, indicating the writers didn't speak English as their 1st language. It seems they are not willing to accept returns and I will take the advice of one of the other reviewers and contact my credit company. Do not order from Valanio!

Do not do business with this company! Very dishonest. Goods are not made in South Carolina. When you try to return an item for refund they tell you to mail it to Dubai!