Valanio

First the very cute tops you see are misrepresented. They look like they're really something special and all they are is printed material second of all they use fraudulent labels so you pay shipping to them and then when you receive the package you are charged another $11.75 shipping because they reuse the same tracking labels so everybody that gets a package has to pay an additional shipping fee last I somehow don't believe this is a USA company they claim but I'm pretty sure they're China based. My order was supposedly shipped December 5 and I got it like December 27 long time when it comes from the Carolinas in the US

I was not happy with the quality of one of the items I've ordered and wanted to return. They say it's too expensive to ship back and offered $5 for a $40. It took forever to ship. Supposedly the items are made in USA. I think that's a lie

Please Always check these sites on Site Jabber or Trust Pilot before ordering. I almost fell for bc of a really cute top supposedly made in South Carolina, but it was a scam. Thank God I didn't order. Not sure why Facebook Meta allows them to advertise on their platform.

The jacket I ordered is not at all it described. It's cheap thin not a sweatshirt it looks like something a 90-year-old woman might like to wear and I can't return it. The shirt I have is awful. I don't like it at all and I can't return that either. Don't order from this company. It's a scam. The last picture is what I ordered and paid for. Clearly not
The same

The products do not look anything as they appear! I immediately sent everything back the next day and have a tracking record of the return and they refuse to give me my money back! So frustrating! They deserve NO Stars!

Slow shipping that never made it to me. Horrible customer service with slow replies. They refused to refund my shipping. I guess I'm lucky to even get a refund. All of this took over a few months to conclude. Save yourself time and money and completely avoid this company.

I should have gone with my instinct and not bought anything. Purchased 4 dresses and all are horrible and when I tried to return them it was a nightmare and still is - they really do not have a return policy. They say they will refund you a fraction of the cost and to keep the items. When you tell them you just want to return the entire order, they start to bargain with you on a refund and tell you to keep the items. They don't even want their own items back. I feel like a sucker!

They advertise made in South Carolina. My order arrived with cheap, ill-fitting material labeled as made in China. No ability to return, they kept trying to bargain with me to accept a refund of a lower amount. My credit card company is now handling this!

I should have read these reviews before I placed my order :( They all reflect my experience with Valanio. They are based in Dubai, definitely not in the US. They do not want you to return anything and as others, they offer you a small $ amount to just keep the items. If you just want a larger size, the exchange will cost you too. Fortunately I have a great credit card company who provided me my full credit. Don't need Valanio for this. Definitely avoid them!

This company advertises clothing made in America but the company is located in China. They are a scam. Package shipped to unknown destination and was never sent to the post office. Do not order anything from them. Their only response is the package shipped but it didn't because there is no record of it arriving at the post office.

My experience mirrors the other comments. I can't get anyone to give me the address of the company so I can send the items that were too small for me back. The replies I did get from them were written in very poor English, indicating the writers didn't speak English as their 1st language. It seems they are not willing to accept returns and I will take the advice of one of the other reviewers and contact my credit company. Do not order from Valanio!

I ordered 4 tops. 3 I actually have kept and worn. The 4th one I have been tryimg since they arrived to return. NO paperwork was included inside or outside of my packaging. No name or info on any of the tops either. When you try to return they require your Order number but with no paperwork you can't/ They don't answer your emails and via phone same issue. I won't order again as customer servous is NON EXISTENT!

Terrible service! Extremely slow delivery. Returns are impossible. They try to $#*!erson with you to pay you a small sum to keep the item you want to return. They claim they are in U.S. but when you want to return something they say you have to send the item to Dubai. Avoid this site!

Be careful, they send wrong size and don't return your money. I paid $80, the dress is much smaller then xxl, and Valanio offer $ 12 return. On second email changed to $ 20. Look a SCAM,Also, after ordering NO confirmation, NO receipt

Stay away from this company. If your clothes that you ordered do not fit, they only offer you a few dollars. They keep going back and forth with me with different amounts, and I told him I want to full refund because they don't fit me. What am I supposed to do with the clothes if they don't fit me. They told me to keep them in they'll give me $25 for $80 worth of clothes no way. Save yourself the headache and shop elsewhere.

I just received my second year order from Valanio. I absolutely love everything I've ordered. This is a REAL REVIEW. If anyone wants to contact me to confirm what I'm saying they are free to do so. Everything I have ordered both last year and this year I have received in about 2-3weeks. Sizes were fine, with one dress needing should straps shortened 1 inch. Bit lovely clothes! I will order next year again.

I ordered 3 shirts for $102, spending that much because they advertise "easy returns", and "shipped from America". The clothing was cheap and defective-seams sewn inside out! When I requested to return, they offer me $23 and tell me I can keep the product. Why do I want to keep anything that is unusable? Their shipping is in Dubai, not America, and to return the items cost more than $100. NOTHING WAS AS ADVERTISED! I don't understand how companies like this are allowed to remain in business, when everything about them is fraudulent.

I purchased 3 dresses from them. They said made and shipped from South Carolina. After waiting 3 weeks, dresses showed up. They don't fit and the material is so thin, you can see through it. I asked for a return authorization, per their return policy, for a full refund. They started negotiating a refund and told me to keep the product. Refund started at $14, then $29, then $44, then $70 and final offer of $80. I told them I wanted to return and receive a full refund and they said I'd have to return the items to their distribution warehouse in Dubai! They are a scam.ripoff! I've filled a claim with the FTC. AVOID THIS COMPANY... if that's what you want to call them!

I I have been trying to get a refund for months. I made my request 7 days after I got my shirt. Scammers. They sent email after email offering 10% off - then 20% off - instead of a full return. They will not give a refund. The shirts are the size of childrens clothes and I cannot get a refund. Total scammers. Stay away.

False advertisement stating made in the US. Not at all, shipped from another country, can't return the item and they only will give you back half of what you paid for the shirt. NOT happy at all, shirts are nice, but will NEVER order from them ever again!

Took 6 weeks to arrive. Product was not up to par. Poorly made. Wouldn't let me return anything. Offered me $20 credit for bad shopping experience. Led me to believe I would get full refund,. No refund given, I was stuck with bad product. Would not ever buy from this company again.

I wish I had looked at reviews before i purchased 2 dresses from them. They are nothing like what they claim. They are made poorly out of paper thin material, look terrible on and off. They are not made in SouthCarolina, which they claim and the only reason I thought it would be ok. They are made in China. They offered me $16 and to keep these ugly dresses instead of refunding the $98. I spent. I sent them back an email declining and, not surprisingly I have heard nothing from them.

I ordered 4 tops and wore one which was great - the others are the same size but do not fit! Too large - very unflattering. Have written numerous times and they keep trying to offer me $21 for items worth $102! Very disappointing - states easy returns on website - not true at all! Also, because first shirt fit I mistakenly ordered another and a couple of dresses (assuming the others would fit but hadn't yet had an occassion to wear so didn't realize.) None of the 2nd order fit and immediately tried to return - they offered $95 for $184.96 of items that I am tryi8ng to return. DO NOT SHOP HERE!