Valanio

I bought 2 tops from these people. I kept one top and am trying to return the other top that is poor quality and it had a hole in it, so it was defective. I have been going around and around with them to have them send me a return label so I can return the defective top. They refuse to send me the return label. I have now contacted my credit card company and disputed the charge.

I agree with everyone else...This company is a SCAM! DO NOT BUY ANYTHING FROM THEM.

I ordered clothes, all the same size I've been for 30 years and all of them were way too small. When I contacted this company about returning, they said keep them and we will give you $60 of the $200 you spent. I refused the offer and the will give me $88 of the $200. DO NOT BUY From the Company!

I ordered two items. They were far too smaill. When I tried to return them for a refund, they said, keep the items and we will offer you a $12.00 refund. My order was $88.11! I have two items I can't use and no refund. Also, the items were shipped from China so clearly they aren't made in South Carolina. Even if the items had fit, the fabric was nothing close to how it appeared in the pictures on the website. Really really cheesie material. Do not order from these guys. Major rip off! Zero customer service!

BUYER BEWARE! The clothing runs extremely small, and if you want to return it, you have to pay for shipping to DUBAI! Their ads say the garments are manufactured in South Carolina. FALSE. Clearly, this is a horrible, fraudulent company to do business with.

Purchased 3 blouses all size medium. One to small couldn't even get over shoulders, other to large would stay on shoulders. Wanted to return and get money back. They offered me some a refund that wasn't even the cost of one blouse. I just want to return them and get my money back.

I really don't want to give it even 1 star. The clothes are not made in the USA, tags say China. The merchandise is way over priced for the cheap knit material used. It takes weeks to receive. The shipping label is from California, not South Carolina as the site claims. Customer service is non existent. I've emailed them several times and still no reply - it's been 6 weeks since I first contacted them. Do Not waste your money as I did!

The photos of the merchandise were very beautiful. I was under the impression I was ordering sweaters and instead, I get something totally different. It was more like an elastic shirt or like the material used for bicycle pants. So very disappointed as I had hoped to order more. Then to top it off, I placed my order on November 29 and didn't receive my package until December 24. I didn't know if the company was actually in South Carolina as advertised or in China. The customer service was horrible. When asking about my product, the shipping details only gave me that the shipping label was made on December 3. Once I opened my package and was again, very disappointed in my three items, I emailed customer service to let them know that I was not satisfied and wanted a return label. The response I got: We are really sorry our item do not meet your expectation, we can refund US$18 for your order for compensation, can you keep items. Seriously?

Scam. Not a US made item and super obvious. Cheap. Worst ever. Do not buy from them. You will be sorry and can't return because there is no way to do so

I bought six different tops and I spent over $300 Canadian. When I bought the tops, I ordered according to actual size that they listed on their website. In my case I ordered a small they were perfect fitting. Did not have any discrepancy from what their website stated. At one point I wanted to change one of the tops, this was before the order had been filled for delivery. Someone got back to me quickly and asked for specifics, so they knew which top to replace it with. Everything went perfectly, and within no time they had change the order and sent me confirmation that the new top I wanted was included.

Shipping was reliable, and informative. I got a tracking number as soon as the items were shipped. I was able to use that tracking item on my own Canadian Canada post as well as a different tracking site if I wanted. The package arrived early in the day exactly when I have been notified it would.

Honestly, I have had nothing but a really good experience with this company. I most definitely would buy again through this company without any hesitation whatsoever.

In regards to where the products are made, I do not have confidence that they are made in North Carolina, and I do see the word China on the tags. However, the clothing items are attractive, well-made, stylish, and feel nice to touch, so it really makes no difference to me where they are made.

PLEASE DO NOT ORDER! I ordered from them almost two months ago. I didn't hear from them for weeks and I had no tracking. I was told originally I would have the shirt in 10 days. Finally I sent an email asking for a status. I was informed that one shirt would take an extra 2 weeks so they could ship them now and send the other later or wait for all. I said I would wait. Fast forward a total of 6 weeks and I get my shirts. Two shirts fit to size, the other one is at a minimum 2 sizes too big. It looks like a dress. All 3 shirts are marked as large. I send a request to customer service. I'm first told that they will ship me a new shirt but I have to pay for the shipping - they don't want the old one back. This means I not only paid 41.99 plus tax for the shirt but because they made an error I need to pay for additional $15 shipping? I decline and say I would like a refund on that shirt and I will send the giant shirt back. They reply saying they will give me $15. I say no, I want my refund of $41.99 plus tax and I'll return the shirt or you can send me the correctly sized shirt at your cost At this point I have went back and forth at least 4 times with them replying with ridiculous "offers" for refund., and they end each email with "anything we can do for you." Their last "offer" to rip me off was for $25. Awful experience! I'd be happy to share the emails since they have refused to do the right thing.

The ad said garments were made in South Carolina which is mainly why I purchased - label clearly states made in china - as such the fabric is crap - some sort of stretchy polyester junk that clings in the most unflattering way to even minor bumps and bulges - and sizing is way off as is typical for "made in china" clothing - not sized for western women - I followed their sizing guidelines but the 3 tops I received were 2 sizes less - sleeves were short and super snug and tight all over - patterns looked great in ad but were a joke - just printed on - and at an average of $30 each were not cheap - I can do better at Kohl's -

Company falsely advertises they manufacture in the US. They are an offshore company, bills your credit card immediately upon order and takes 3-4 weeks before shipping. Although they also advertise free returns, that is not true either. You are responsible to pay for the shipping costs which is to Dubai. I would not do business with this ever place again. Disputed with my cc, received full credit and filed a complaint with the FTC.

I wish someone would have honestly reviewed this place before I purchased their GARBAGE clothing! DO NOT FALL FOR THEIR LIES. THEY ARE NOT AN AMERICAN COMPANY and their products are cheap. I'm sending it back. Had to give 1 star to post review...give them none!

This company lies about being an American company making their clothing in South Carolina! They are a Chinese company selling cheaply made clothing. Do not buy from them!

I spent way more than I normally spend on cloths. The products were disappointing. I doubt I would buy them on clearance at Walmart. I definitely would not spend $39 per shirt.

For example, the top I am wearing in the photo below had a scalloped hemline in the advertisement. At closer look, they might have tacked a second hem in place to make the bottom look like it followed the pattern.

The pattern is not an exact match. The colors in the ad were more vibrant and had more dimension. The actual product has the feel of a nurse's uniform. It is more fun than solid scrubs, but a bit tacky.

This morning I looked for other comments on Facebook marketplace about Valanio. I noticed other people reselling their purchases at a deep discount, tags still on.

I made a negative comment on Valanio's FB page. They deleted it. No wonder all the comments are glowing.

Be prepared for a big letdown.

I ordered 3 tops for $99.89. They do not fit, too small. For over a week now I've been going back and forth with customer service. I said they don't fit and asked how I can return them. They offered me a larger size, told me to keep the order and just pay $19.99 shipping and gave me a link for pay pal. The link seemed sketchy and didn't work. So, I told them that and asked how to return and get a refund. They offer me $21 and keep the order. I respond saying no, I don't want the order because they don't fit and I paid $99, not $21! They offer me $31. Then offer me $52 and I kept the same response. Final offer $55 but this time they say I can return if I insist. Yes, I want to return so please give me an address! Email #20, I finally get an address and it's in DUBAI and I shall be " borne" the shipping costs. Once they receive the order they said they will give me a refund. I have no idea what it costs to send to DUBAI but I'm thinking it's a lot. This is where I'm at right now. I did write back saying I thought you were in South Carolina?! I am going to call my bank and try to dispute. As far as the tops, they are cute but extremely thin and run small. I would NOT do business with this company EVER again!

Do not buy anything from them. They are out to grab your money in exchange for sub-standard clothes made from extremely low quality materials. Their clothes are a joke and trust me, you would not even think of wearing them as they are fit for the trash. They state on their company profile that returns are accepted and refunds are paid back in full. I have struggled with them to return the clothes and to get them to refund me. At first, they offered a $30.00 refund for my purchase of $118.00. After about 8 emails, they have agreed to refund $90.00, whether I receive it, is a matter to be seen. I will not stop contacting them until I have my money back This company is fraud and should not be permitted to carry on their business and cheat the public at large. Stay far away from them as the clothes are not made in the USA, more likely from China. They took nearly a month to deliver the clothes.

This business falsely advertises on so many levels. They are not in South Carolina and they do not offer "free and easy returns". It took weeks for me to receive my order. They emailed me a tracking number that WOULD NOT pull up any information so I never knew when I would get my order. I finally got the order and the blouses were too small. I emailed them to get authorization to return them and get a full refund. Instead they initiated a negotiation war offering me at first $12, then $25 dollars, and now $36. I make it VERY CLEAR in my response that I expect a full refund but they just keep asking me to accept less. It's like they don't understand the English language or something. DO NOT order from this company. They are HORRIBLE. I didn't even want to give them a 1 star. They also go by several other names so you have to be really careful. WHAT A JOKE!

I wanted to return 3 items, that looked pretty cheap. They said they would only refund $45 out of $103.
Very dissapointing will never buy from them again.

What a mistake! Ordered 2 dresses. Says shipment from NC. My card was charged. Nothing else! No number to call. Nothing! I usually read reviews. This time i forgot. Grrrrr

Placed my order on November 10th. November 25th email says shipped but still can't get any information using the usps tracking information provided. Also noticed my credit card was billed a foreign exchange transaction fee. This company says they are a USA company based in North Carolina which is totally false. Have never had to pay foreign exchange transaction fee when purchasing in the USA. Learned my lesson. Do your research first before buying from these POS foreign companies trying to take advantage of us. Company is based in Dubai.

This "company" is a complete scam. I ordered 2 tops and they took about a month to arrive. The quality and style was NOTHING like the pictures they show. So bad, I wouldn't even use them as rags. I emailed to request a return and refund. They offered me $8 to keep them! I wrote again to request a refund and return and got this: Dear customer:
We are really sorry our items are not meet your expectation, we only offer free return for quality problem, not for all returns.
You need to pay shipping cost for return, if you don't want to return, we can offer refund US$13 for your order as compensation, can you keep it?
Anything we can do for you, Please feel free to contact us via *******@valanio.com
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Best regards
Valanio 24/7 Service Team
DO NOT BUY FROM THEM! RUBBISH!

Trying to return the horribly cheap misrepresented items that I purchased. They will not provide me their address. Does anyone know their return address?