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VampireFreaks has a rating of 4.8 stars from 7,151 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with VampireFreaks most frequently mention customer service, good quality, and fast delivery. VampireFreaks ranks 1st among Goth sites.
Proactively asks for customer feedback
This company responds to reviews on average within 14 days
11,199 reviews
I love seeing all the great products at great prices! I was looking for a specific item (just one thing! Lol) and I ended up with like 13 things in my cart I had to take some stuff out but they make it very easy to delete an item (I will get back to them though!) I also love the fact that they are a small business local shop! I love supporting independent businesses, as I own one as well!
This experience was one of the best in my life! I continuously got updated on the status of my order and it arrived super fast. I ordered me and my boyfriend some mystery box shirts and they ended up being so cool. I was a little nervous at first with not knowing what we were going to get but all of the shirts had great graphics. The shirts were also very soft and a little thick but still breathable. I would definitely recommend this company and will be buying more stuff in the future.
Absolutely stunning bag
The freakiest find
I love it! Best giveaway prize ever
I've used it everywhere, it carries soooo many trinkets
Found their lovely company on Instagram!
My clothes arrived on time, the extra stickers and coupon were so sweet, and I'm definitely going to be shopping again!
It was recommended and had an item in stock that wasn’t available on another site
I have been ordering from VampireFreaks for awhile now and I am very happy with everything. From incense holders to t-shirts to hoodies and joggers.
I love the style.
The staff was really helpful with quickly communication sicne the pack arrived late and I was worried.
the pack arrived really late and I was worried it was lost or stolen and they replied really fast and reassured me about the delivery
They products have great design and quality
My order was shipped pretty quickly, the purse is absolutely gorgeous! Overall experience was excellent!
One of a kind products, affordable and showing my support for this awesome business!
An item I purchased was out of stock, but was still on the website for almost a month after that item was cancelled from my order. Shipping took longer because of the back and forth on the out of stock item.
Response time was a little slow
Because you had an item "in stock" that was out of stock on ither websites.
* VampireFreaks attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
I got some really cool things for my new apartment! I stocked up on some very nice air-fresheners for my liv8ng room and magnets for my refrigerator!
Since I just moved out from my parents, I can fully embrace my inner Goth now! I had heard from some people online that I should check out VampireFreaks!
#1 thanks you. I love the items i ordered. Plus! When i had concerns about shipping you helped me without delay.
I freaking love my Medusa hoodie, compliments! Compliments! Compliments, is all i have gotten thank you y'all.🖤🖤🖤
The website was easy to navigate and everything on there is cute and fun looking. The thing you gotta do is be quick to get what you want.
VampireFreaks do not disapoint wirh their items, the gat is amazing qaulity very happy wirh my purchase
They have unique items for a good price
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It was in stock
I was very excited to find options in my size. It's never easy to find stylish clothing as MtF trans
Availability of larger size options
Replacement makeup order was damaged unfortunately. I believe they may all be damaged similarly, so you may want to look into that.
Great quality products and safe shipping. Love all the products and came as expected and true to size
Recommend from social media
I ordered a zipper hoodie for my granddaughter and she loved it…. Will be making more purchases in the future
Love the sweatshirt! Will be placing future orders. So nice to be able to trust a company you found through a Facebook ad.
Loved the graphic on the sweatshirt. So nice to be able to trust a company found through a Facebook ad.
Easy website to navigate for shopping and for customer support. The orders have always shipped fast and secure, and everything I've received has been high quality and fits even better than I expected.
Saw some really sick designs on social media and after looking through found plenty of stuff I thought was cool, and for honestly fair prices.
I love the shoes and the company alone! I go to dark force con every year so I knew this was a company worth trusting!
Cause I love being goth!♥️
Very happy and excited to wear the dress for my bachelorette party that is coming up very soon. It's so pretty and fits perfectly.
Because I've shopped at vampire freaks before and because it fits my alternative style
Everything was great, shipping and delivery was fast and came earlier than expected. I recommend them 10/10.
I choose as I did buy from them before, and have always been very helpful
This experience was amazing, everything was fast, excellent and easy.
Had amazing options and great reviews.
Dope hoodie, arrived quick and good quality. The printing on the hoodie wasn't that super thick plasitc-y type which was nice. Would recommend!
Because I am a huge Wizard of Oz fan, so I had to have y'alls dark hoodie
Responsive and friendly sales team when it comes to shipping. Everything is good quality, flattering, and true to size. I would highly recommend.
Very responsive and helpful
It was one of the few websites I could find casual, cozy goth clothes
I picked the stuff, I ordered the stuff, the stuff showed up and looked like the pictures.
What else can you ask for.
My kids a weirdo from a weirdo family.
I almost absolutely use VampireFreaks again! The service is prompt, the staff is great, well and most the clothes are the best!
Very prompt and professional
They got the gear.
Gain trust and grow your business with customer reviews.
VampireFreaks is an independent, family-owned business dedicated to curating the coolest goth clothing for freaks and fiends! Since 1999, VampireFreaks has been dressing boils and ghouls around the global in alternative attire. From gothic clothing to punk fashion, VampireFreaks is your one-stop-shop for all things spooky. Conjure some witchy vibez with our spellbinding housewares, haunt the streets in Tripp pants, and keep it creepy with Killstar! We’re over the moon for our customers as you can see on our store reviews! Check ‘em out to hear first-hand about our top-notch goth goodz and spooktacular customer service.
