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VampireFreaks has a rating of 4.8 stars from 7,155 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with VampireFreaks most frequently mention customer service, good quality, and fast delivery. VampireFreaks ranks 1st among Goth sites.
Proactively asks for customer feedback
This company responds to reviews on average within 14 days
11,199 reviews
I love seeing all the great products at great prices! I was looking for a specific item (just one thing! Lol) and I ended up with like 13 things in my cart I had to take some stuff out but they make it very easy to delete an item (I will get back to them though!) I also love the fact that they are a small business local shop! I love supporting independent businesses, as I own one as well!
This experience was one of the best in my life! I continuously got updated on the status of my order and it arrived super fast. I ordered me and my boyfriend some mystery box shirts and they ended up being so cool. I was a little nervous at first with not knowing what we were going to get but all of the shirts had great graphics. The shirts were also very soft and a little thick but still breathable. I would definitely recommend this company and will be buying more stuff in the future.
Always ships fast, always delivers fast! And vampirefreaks is always consistent with that.
I've been buying from vampirefreaks for a while at this point and they never disappoint. They always have such a variety of brands and cute items
I've purchased here a few times and always am satisfied with everything.
It's one of my favorite online shops!
I need new spooky tops.
Looks great online and looks great in person, very pleased
The quality of the product was amazing and the shipping was quick.
I love goth culture.
I think I look fabulous in these boots! Thank you thank you!
Excellent! Fast service! Super friendly customer service!
Nice selection. Site is a little glitchy but overall so far not a bad shopping experience. Items arrived quickly and they are even more awesome in person! Super impressed with how my items look!
An item I had ordered was out of stock. A representative from VampireFreaks contacted me immediately letting me know and asked if I wanted to exchange for a different item or a refund. I chose the refund and received my refund right away. EXCELLENT customer service!!!
Curious about selection. Reviews were good and said was trustworthy.
Nice selection. Site is a little glitchy but overall so far not a bad shopping experience. If items arrive good, will definitely be shopping here again.
Curious about selection. Reviews were good and said was trustworthy.
It was our first time ordering, and It was easy and the shipping was fast!
My daughter was looking for a certain look for Universal Halloween horror nights.
She wanted a beetlejuice look. The pants we bought are great, she loves them!
They understood my style better than anyone!
There was one part of difficulty I encountered, I wasn't able to create an account.
I have an event coming up and I needed some special clothing.
Great customer service, shipping was prompt, everything was great!
Needed something fitting for a concert.
The box was damaged but the doll was fine inside the box
Great website! Products are what they say they are!
My son loved his gloves and tshirt, they arrived very fast and in good condition
For the type of items my son likes
It was good good vibes good ordering good products good stuff
Like the styles
Satisfied with the product I purchased from your store. Arrived in great condition.
I had a great experience. Shipping was fast and easy.
Unique styles
I received my boots but will have to return them as they are too small
I like the sizes for people. With larger feet and I like the selections.
Easy to navigate website! Shipping was great. Everything arrived pretty fast
Great inventory
Great store, great customer service, awesome products
I'm a tarot card collector and these ones are awesome thank you!
Positive. Easy to purchase, fast shipping, good quality
Only website with product
Because they carry an item my son was interested in purchasing.
Easy & enjoyable. Good quality items. Different from other companies.
Because I liked what they had to offer.
I never received my products they have been stuck in transit
They never ever reached back out for a resolution
I will never shop from your site ever again
Gain trust and grow your business with customer reviews.
VampireFreaks is an independent, family-owned business dedicated to curating the coolest goth clothing for freaks and fiends! Since 1999, VampireFreaks has been dressing boils and ghouls around the global in alternative attire. From gothic clothing to punk fashion, VampireFreaks is your one-stop-shop for all things spooky. Conjure some witchy vibez with our spellbinding housewares, haunt the streets in Tripp pants, and keep it creepy with Killstar! We’re over the moon for our customers as you can see on our store reviews! Check ‘em out to hear first-hand about our top-notch goth goodz and spooktacular customer service.
