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VampireFreaks has a rating of 4.8 stars from 7,153 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with VampireFreaks most frequently mention customer service, good quality, and fast delivery. VampireFreaks ranks 1st among Goth sites.
Proactively asks for customer feedback
This company responds to reviews on average within 14 days
11,199 reviews
I love seeing all the great products at great prices! I was looking for a specific item (just one thing! Lol) and I ended up with like 13 things in my cart I had to take some stuff out but they make it very easy to delete an item (I will get back to them though!) I also love the fact that they are a small business local shop! I love supporting independent businesses, as I own one as well!
This experience was one of the best in my life! I continuously got updated on the status of my order and it arrived super fast. I ordered me and my boyfriend some mystery box shirts and they ended up being so cool. I was a little nervous at first with not knowing what we were going to get but all of the shirts had great graphics. The shirts were also very soft and a little thick but still breathable. I would definitely recommend this company and will be buying more stuff in the future.
Daughters Christmas present
Site and customer service are great! Loved the stickers!
Love supporting a small business especially a cool goth one!
Awesome love your store. From finding the boots to checking out was so easy
My son loved the boots and asked for them for Christmas. He sent me the websit
Super fast shipping and great products as always. I never regret buying things from Vampire Freaks.
Always have super fun, unique, and cool products, and quality is always great!
The cutest best quality clothing and toys! Perfect gifts
They have the cutest plushies and one of the only gothic stores with reasonable prices! Plus they have a great selection for tripp clothing.
The umbrella is great! Shipping was fast and secure! Many thanks.
Quality pagoda umbrellas are very rare.
Very quick delivery, high quality items, and nice little freebies with each purchase
Because they had more affordable pricing than other sites
Love the product selection my wife absolutely loves it
Great website great products
Website is user friendly and easy to navigate, have a great experience every time.
We love the products that you provide.
I was suggested by a friend, and they had the shoes I wanted
Very good quality, I enjoyed the boots as they were so cute!
Experience was wonderful and it's easy to shop on your website, thank you.
You guys carry really cool alternative clothing/decor and a reasonable price!
Great umbrella for a sun parasol in my beach town. Very fun to carry as well.
Good deals and fun products
Great selection, fast shipping. Loved the extra goodies!
Found Vampire Freaks o through Instagram models and loved the style
Great fast response to a sizing question. Easy returns.
Quick response.
Fire goth pants!
I love my purchase, and plan to make other purchases in the future
Awesome, great artwork, love the wicked theme. My type of style.
Excellent shipping speeds with tracking information. Will definitely buy from them again.
A friend referred me.
There is a hole in one of the stockings. And no place to hang them from.
Cuz I needed a spooky stocking and vampirefreaks is pretty good.
Arrived faster than expected: 3 loved all the extra goodies inside<3
Love it. Thanks for these products. I will order again
Because I have before and trust it
I love this site and fast response. I will be ordering again soon. This purse is my new favorite.
I've visited before
Very quick and easy check out process. My package came in within 3 days.
There is a memorial day discount
* VampireFreaks attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Very fast shipping and tracking. Ordering is super easy.
Love the product selections!
Gain trust and grow your business with customer reviews.
VampireFreaks is an independent, family-owned business dedicated to curating the coolest goth clothing for freaks and fiends! Since 1999, VampireFreaks has been dressing boils and ghouls around the global in alternative attire. From gothic clothing to punk fashion, VampireFreaks is your one-stop-shop for all things spooky. Conjure some witchy vibez with our spellbinding housewares, haunt the streets in Tripp pants, and keep it creepy with Killstar! We’re over the moon for our customers as you can see on our store reviews! Check ‘em out to hear first-hand about our top-notch goth goodz and spooktacular customer service.
