• VampireFreaks

2024 CUSTOMER CHOICE AWARD

VampireFreaks

Overview

VampireFreaks has a rating of 4.8 stars from 7,151 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with VampireFreaks most frequently mention customer service, good quality, and fast delivery. VampireFreaks ranks 1st among Goth sites.

  • Service
    641
  • Value
    281
  • Shipping
    282
  • Quality
    4797

Proactively asks for customer feedback

This company responds to reviews on average within 14 days

Positive reviews (last 12 months): 96.7%
Positive
2,528
Neutral
44
Negative
41

Instant Feedback

11,199 reviews

21
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How would you rate VampireFreaks?
Business's Favorite Review

“I love seeing all the great products at great prices!”

Kristy C.
1/3/24

I love seeing all the great products at great prices! I was looking for a specific item (just one thing! Lol) and I ended up with like 13 things in my cart I had to take some stuff out but they make it very easy to delete an item (I will get back to them though!) I also love the fact that they are a small business local shop! I love supporting independent businesses, as I own one as well!

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Top Positive Review

“This experience was one of the best in my life!”

Kayla S.
12/20/23

This experience was one of the best in my life! I continuously got updated on the status of my order and it arrived super fast. I ordered me and my boyfriend some mystery box shirts and they ended up being so cool. I was a little nervous at first with not knowing what we were going to get but all of the shirts had great graphics. The shirts were also very soft and a little thick but still breathable. I would definitely recommend this company and will be buying more stuff in the future.

Reviews (7,151)

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Reviews that mention popular keywords

vampire freaks (461) quality products (141) delivery time (40) tripp pants (57) customer service (458)
Thumbnail of user jasond1417
1 review
0 helpful votes
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December 4th, 2022
Verified purchase

Great products, shipped quickly. Happy with the service and prices

Reason I chose this business:

Happy accident never heard of this site before, but will definitely shop here again

Quality
Thumbnail of user lauram3296
1 review
0 helpful votes
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December 3rd, 2022
Verified purchase
Reason I chose this business:

I friend recommended the website

Quality
Thumbnail of user wreno2
1 review
0 helpful votes
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March 18th, 2022
Verified purchase

Good! Site was easy to navigate and I have plans for future purchases

Reason I chose this business:

Affordable and fun!

Quality
Thumbnail of user tarae85
1 review
0 helpful votes
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October 11th, 2021
Verified purchase

Everything was great. Will buy from again! I am sure of that!

Reason I chose this business:

Daughter found the site

Quality
Thumbnail of user hanas37
2 reviews
0 helpful votes
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October 8th, 2021
Verified purchase

Everything is super cute and really high quality. Literally in love

Quality
Thumbnail of user craigl490
1 review
0 helpful votes
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December 3rd, 2022
Verified purchase

Good, they had what I wanted and shipped fast. Here are fifty characters.

Quality
Thumbnail of user alanas108
1 review
0 helpful votes
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March 18th, 2022
Verified purchase

Easy to navigate and great product choices. Plus free gifts were awesome

Reason I chose this business:

Knew I would be able to find all my little goths needs in 1 location

Quality
Thumbnail of user spikeh1
1 review
0 helpful votes
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December 3rd, 2022
Verified purchase

Easy to order and received in good time. VF has some of the best clothes out there :)

Quality
Thumbnail of user andersonr40
1 review
0 helpful votes
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March 18th, 2022
Verified purchase

Experience was good. Love the stuff. Will shop there again.

Reason I chose this business:

Love the stuff

Quality
Thumbnail of user autymnz
1 review
0 helpful votes
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October 10th, 2021
Verified purchase

Very easy to use website, cute selection, loved the added goodies.

Reason I chose this business:

Found them online.

Quality
Thumbnail of user karissab23
1 review
0 helpful votes
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December 3rd, 2022
Verified purchase

Awesome selection and everything is great quality. We buy again!

Quality
Thumbnail of user jamier581
1 review
0 helpful votes
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December 2nd, 2022
Verified purchase

Easy, fast delivery. Love the clothes. Great quality

Reason I chose this business:

Love the Gothic style

Quality
Thumbnail of user rosannea18
1 review
0 helpful votes
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March 18th, 2022
Verified purchase

Excellent great will order again. Fast delivery. Thanks

Quality
Thumbnail of user karir89
1 review
0 helpful votes
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December 2nd, 2022
Verified purchase
• Updated review
Quality
Great variety and reasonable prices
November 18th, 2022
Verified site experience
• Previous review
Made this Halloween fan very happy
November 4th, 2022
Verified site experience
• Previous review
Reason I chose this business:

Instagram post.

Thumbnail of user michaels10035
1 review
0 helpful votes
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December 2nd, 2022
Verified purchase

Great, thanks easy experience. Fast delivery. No complaints.

Reason I chose this business:

Unique designs

Quality
Thumbnail of user miguelg310
1 review
0 helpful votes
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March 18th, 2022
Verified purchase

Fantastic! Will continue to remain a frequent customer!

Reason I chose this business:

I remember when this used to be a social media site, never joined back then and miss it somewhat but I definitely needed a website with dedicated merchandise like this!

Quality
Thumbnail of user armandr23
1 review
0 helpful votes
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October 9th, 2021
Verified purchase

Quick delivery and great quality goods! In love with my bag

Reason I chose this business:

I’m looking for a style that I would call modern cozy vampire. So VampireFreaks was right for me

Quality
Thumbnail of user robbiem142
1 review
0 helpful votes
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May 21st, 2021
Verified purchase
Quality
Thumbnail of user michellel966
1 review
0 helpful votes
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December 13th, 2020
Verified purchase
• Updated review

Thank you for my return and helping me when I needed an exchange. Great service!

Reason I chose this business:

Daughter loves

Service
Value
Shipping
Quality
Thank you for my return and helping me when I needed...
December 1st, 2020
Verified site experience
• Previous review

Thank you for my return and helping me when I needed an exchange. Great service!

Reason I chose this business:

Daughter loves

Thumbnail of user jamesb7465
1 review
0 helpful votes
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December 2nd, 2022
Verified purchase

I Love you're website and products. Can't wait to shop with you guys more.

Reason I chose this business:

I choose it for my gf because she loves Gothic things and your site has it all.

Quality
Thumbnail of user mariak1159
1 review
0 helpful votes
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December 1st, 2022
Verified purchase

Easy to shop, good quality products, definitely will buy again from this company.

Reason I chose this business:

Saw an add on Fb, I LOVE bats, so I decided to take a stroll in your online shop.

Quality
Thumbnail of user jackieb502
1 review
0 helpful votes
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October 7th, 2021
Verified purchase
Reason I chose this business:

Who doesn't love VF?

Quality
Thumbnail of user cadem17
1 review
0 helpful votes
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December 1st, 2022
Verified purchase

Good stuff, reasonably priced, fast shipping. No complaints!

Reason I chose this business:

Because they carry styles that remind me of hanging outside of Hot Topic in the early to mid 2000s lol

Quality
Thumbnail of user emilianoa4
2 reviews
0 helpful votes
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December 1st, 2022
Verified purchase

Awesome friendly customer service and simple fast shipping

Very fast and friendly representative

Reason I chose this business:

Love their unique items

Service
Quality
Thumbnail of user gayl28
1 review
0 helpful votes
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October 7th, 2021
Verified purchase
Reason I chose this business:

Love your products

Quality

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From the business

VampireFreaks is an independent, family-owned business dedicated to curating the coolest goth clothing for freaks and fiends! Since 1999, VampireFreaks has been dressing boils and ghouls around the global in alternative attire. From gothic clothing to punk fashion, VampireFreaks is your one-stop-shop for all things spooky. Conjure some witchy vibez with our spellbinding housewares, haunt the streets in Tripp pants, and keep it creepy with Killstar! We’re over the moon for our customers as you can see on our store reviews! Check ‘em out to hear first-hand about our top-notch goth goodz and spooktacular customer service.

Business Highlights

  • Trusted Brand Since 1999
  • Ships Fast from the USA
  • Easy Returns & Exchanges

Company Representative

Thumbnail of user jetb3
Jet B.
Typically responds within 14 days

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