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    VampireFreaks

2024 CUSTOMER CHOICE AWARD

VampireFreaks

Overview

VampireFreaks has a rating of 4.9 stars from 7,657 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with VampireFreaks most frequently mention customer service, good quality, and fast delivery. VampireFreaks ranks 1st among Goth sites.

  • Service
    674
  • Value
    281
  • Shipping
    282
  • Quality
    4793

Proactively asks for customer feedback

This company responds to reviews on average within 10 days

Positive reviews (last 12 months): 96.8%
Positive
2,809
Neutral
56
Negative
36
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Instant Feedback

11,192 reviews

21
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How would you rate VampireFreaks?
Business's Favorite Review

“I love seeing all the great products at great prices!”

Kristy C.
1/3/24

I love seeing all the great products at great prices! I was looking for a specific item (just one thing! Lol) and I ended up with like 13 things in my cart I had to take some stuff out but they make it very easy to delete an item (I will get back to them though!) I also love the fact that they are a small business local shop! I love supporting independent businesses, as I own one as well!

Date of experience: 1/3/24
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Top Positive Review

“This experience was one of the best in my life!”

Kayla Q.
12/20/23

This experience was one of the best in my life! I continuously got updated on the status of my order and it arrived super fast. I ordered me and my boyfriend some mystery box shirts and they ended up being so cool. I was a little nervous at first with not knowing what we were going to get but all of the shirts had great graphics. The shirts were also very soft and a little thick but still breathable. I would definitely recommend this company and will be buying more stuff in the future.

Date of experience: 12/20/23
See positive reviews

Reviews (7,657)

Rating

Timeframe

Other

Reviews that mention popular keywords

vampire freaks (262) quality products (118) tripp pants (37) delivery time (36) customer service (355)
Thumbnail of user jasonb2557
Colorado
1 review
0 helpful votes
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July 2nd, 2022
Verified purchase

Good updates. Items arrived as expected, And in perfect condition

Reason I chose this business:

Good selection men's pants

Quality

Date of experience: July 2, 2022

Thumbnail of user luisd271
New York
1 review
0 helpful votes
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December 28th, 2021
Verified purchase

Fast shipping is what matters. The item arrived as expected.

Reason I chose this business:

For their cool badass stuff

Quality

Date of experience: December 28, 2021

Thumbnail of user jasond1417
New York
1 review
0 helpful votes
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December 4th, 2022
Verified purchase

Great products, shipped quickly. Happy with the service and prices

Reason I chose this business:

Happy accident never heard of this site before, but will definitely shop here again

Quality

Date of experience: December 4, 2022

Thumbnail of user gayl28
California
1 review
0 helpful votes
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October 7th, 2021
Verified purchase
Reason I chose this business:

Love your products

Quality

Date of experience: October 7, 2021

Thumbnail of user stephanief1385
California
1 review
0 helpful votes
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May 25th, 2023
Verified purchase

I absolutely love my Medusa sweatshirt! It's perfect!

Quality

Date of experience: May 25, 2023

Thumbnail of user kimberlyr1112
Ohio
1 review
0 helpful votes
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September 11th, 2021
Verified purchase

Always a quick and user-friendly experience with Vampirefreaks!

Reason I chose this business:

Have shopped in the past and enjoy their shop and brand!

Quality

Date of experience: September 11, 2021

Thumbnail of user christopherd1288
New York
1 review
0 helpful votes
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February 21st, 2022
Verified purchase

In the future I should spend more time checking out some of other great products vampirefreaks have

Reason I chose this business:

Always loved vampirefreaks even when there was a social media site, use to see alot of the products on the old social media site but never tried to buy anything until now.

Quality

Date of experience: February 21, 2022

Thumbnail of user jamier581
Oregon
1 review
0 helpful votes
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December 2nd, 2022
Verified purchase

Easy, fast delivery. Love the clothes. Great quality

Reason I chose this business:

Love the Gothic style

Quality

Date of experience: December 2, 2022

Thumbnail of user jamesb7465
Poland
1 review
0 helpful votes
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December 2nd, 2022
Verified purchase

I Love you're website and products. Can't wait to shop with you guys more.

Reason I chose this business:

I choose it for my gf because she loves Gothic things and your site has it all.

Quality

Date of experience: December 2, 2022

Thumbnail of user bekah1
Texas
1 review
0 helpful votes
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February 8th, 2022
Verified purchase

Very quick delivery! Everything was perfect and super cute! Love this site!

Reason I chose this business:

Saw an ad on Facebook and fell in love with the merchandise!

Quality

Date of experience: February 8, 2022

Thumbnail of user cadem17
Oregon
1 review
0 helpful votes
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December 1st, 2022
Verified purchase

Good stuff, reasonably priced, fast shipping. No complaints!

Reason I chose this business:

Because they carry styles that remind me of hanging outside of Hot Topic in the early to mid 2000s lol

Quality

Date of experience: December 1, 2022

Thumbnail of user craigm849
California
1 review
0 helpful votes
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January 27th, 2022
Verified purchase

Fast and easy. Love the shirt, thank you. I would order again.

Reason I chose this business:

Facebook add

Quality

Date of experience: January 27, 2022

Thumbnail of user michaels10035
New Jersey
1 review
0 helpful votes
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December 2nd, 2022
Verified purchase

Great, thanks easy experience. Fast delivery. No complaints.

Reason I chose this business:

Unique designs

Quality

Date of experience: December 2, 2022

Thumbnail of user mariak1159
South Carolina
1 review
0 helpful votes
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December 1st, 2022
Verified purchase

Easy to shop, good quality products, definitely will buy again from this company.

Reason I chose this business:

Saw an add on Fb, I LOVE bats, so I decided to take a stroll in your online shop.

Quality

Date of experience: December 1, 2022

Thumbnail of user julier1172
California
1 review
0 helpful votes
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July 6th, 2022
Verified purchase

I just wish they still sold the blue & black skull parasols

Service
Quality

Date of experience: July 6, 2022

Thumbnail of user belenr8
New Mexico
1 review
0 helpful votes
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August 5th, 2021
Verified purchase

It was great, I also received a bracelet, pin and stickers really nice packaging

Reason I chose this business:

Better price amazing stuff

Quality

Date of experience: August 5, 2021

Thumbnail of user sabrinan80
Michigan
1 review
0 helpful votes
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October 12th, 2022
Verified purchase

Love your site so much! And the little gifts were perfect

Service
Quality

Date of experience: October 12, 2022

Thumbnail of user cicia5
Maryland
1 review
0 helpful votes
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June 15th, 2022
Verified purchase
Reason I chose this business:

It's my ~aesthetic~, and I will certainly be coming back.

Quality

Date of experience: June 15, 2022

Thumbnail of user xanderp16
Kentucky
1 review
0 helpful votes
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October 12th, 2022
Verified purchase

Got some great shirts! Super fast shipping too! It was an overall positive experience.

Reason I chose this business:

I enjoy the style of the tee shirts

Quality

Date of experience: October 12, 2022

Thumbnail of user jackieb502
Indiana
1 review
0 helpful votes
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October 7th, 2021
Verified purchase
Reason I chose this business:

Who doesn't love VF?

Quality

Date of experience: October 7, 2021

Thumbnail of user amandab2425
Illinois
1 review
0 helpful votes
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June 14th, 2022
Verified purchase

Very easy to look for exactly what i wanted! The items on this site are so cute

Reason I chose this business:

Was looking for fishnets but found so many other amazing things

Quality

Date of experience: June 14, 2022

Thumbnail of user cicib5
Ohio
1 review
0 helpful votes
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December 6th, 2022
Verified purchase
• Updated review

Need more plus sized models. Site is well organized.

Quality

Date of experience: December 6, 2022

Need more plus sized models
November 23rd, 2022
Verified site experience
• Previous review

Date of experience: November 23, 2022

Thumbnail of user elaineh577
Tennessee
1 review
0 helpful votes
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June 15th, 2022
Verified purchase

Very easy online shopping. They also have a great variety of products to choose from.

Quality

Date of experience: June 15, 2022

Thumbnail of user willl266
Massachusetts
1 review
0 helpful votes
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February 24th, 2023
Verified purchase

Arrived very quick and the products were high quality, loved them!

Reason I chose this business:

I saw it reccomended on a video

Quality

Date of experience: February 24, 2023

Thumbnail of user rebeccah1714
California
1 review
0 helpful votes
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June 14th, 2022
Verified purchase

Great quality! Very happy with my items and the shipping.

Reason I chose this business:

Love the witchy vibes.

Quality

Date of experience: June 14, 2022

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From the business

VampireFreaks is an independent, family-owned business dedicated to curating the coolest goth clothing for freaks and fiends! Since 1999, VampireFreaks has been dressing boils and ghouls around the global in alternative attire. From gothic clothing to punk fashion, VampireFreaks is your one-stop-shop for all things spooky. Conjure some witchy vibez with our spellbinding housewares, haunt the streets in Tripp pants, and keep it creepy with Killstar! We’re over the moon for our customers as you can see on our store reviews! Check ‘em out to hear first-hand about our top-notch goth goodz and spooktacular customer service.

Business Highlights

  • Trusted Brand Since 1999
  • Ships Fast from the USA
  • Easy Returns & Exchanges

Company Representative

Thumbnail of user jetb3
Jet B.
Typically responds within 10 days

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