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    VampireFreaks

2024 CUSTOMER CHOICE AWARD

VampireFreaks

Overview

VampireFreaks has a rating of 4.9 stars from 7,648 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with VampireFreaks most frequently mention customer service, good quality, and fast delivery. VampireFreaks ranks 1st among Goth sites.

  • Service
    674
  • Value
    281
  • Shipping
    282
  • Quality
    4793

Proactively asks for customer feedback

This company responds to reviews on average within 10 days

Positive reviews (last 12 months): 96.8%
Positive
2,808
Neutral
56
Negative
36
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Instant Feedback

11,192 reviews

21
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How would you rate VampireFreaks?
Business's Favorite Review

“I love seeing all the great products at great prices!”

Kristy C.
1/3/24

I love seeing all the great products at great prices! I was looking for a specific item (just one thing! Lol) and I ended up with like 13 things in my cart I had to take some stuff out but they make it very easy to delete an item (I will get back to them though!) I also love the fact that they are a small business local shop! I love supporting independent businesses, as I own one as well!

Date of experience: 1/3/24
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Top Positive Review

“This experience was one of the best in my life!”

Kayla Q.
12/20/23

This experience was one of the best in my life! I continuously got updated on the status of my order and it arrived super fast. I ordered me and my boyfriend some mystery box shirts and they ended up being so cool. I was a little nervous at first with not knowing what we were going to get but all of the shirts had great graphics. The shirts were also very soft and a little thick but still breathable. I would definitely recommend this company and will be buying more stuff in the future.

Date of experience: 12/20/23
See positive reviews

Reviews (7,648)

Rating

Timeframe

Other

Reviews that mention popular keywords

vampire freaks (261) quality products (118) tripp pants (37) delivery time (36) customer service (355)
Thumbnail of user emmaw690
Colorado
1 review
0 helpful votes
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May 29th, 2023
Verified purchase

Very quick and easy check out process. My package came in within 3 days.

Reason I chose this business:

There is a memorial day discount

Quality

Date of experience: May 29, 2023

Thumbnail of user ashtonf22
Oklahoma
1 review
0 helpful votes
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October 7th, 2021
Verified purchase

They also gave me more than I ordered including free stickers.

Reason I chose this business:

A gift for a friend

Quality

Date of experience: October 7, 2021

Thumbnail of user timothyb1540
New Mexico
1 review
0 helpful votes
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May 28th, 2023
Verified purchase

Kids love it and fast delivery. Keep up the good work

Reason I chose this business:

Kids like the site

Quality

Date of experience: May 28, 2023

Thumbnail of user robertc5333
Texas
1 review
0 helpful votes
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March 14th, 2022
Verified purchase

Fast shipping, great experience! Much cheaper than other web stores I had visited.

Quality

Date of experience: March 14, 2022

Thumbnail of user elishag28
Idaho
1 review
0 helpful votes
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March 14th, 2022
Verified purchase

Easy and seamless they made it really awesome! Thank you!

Reason I chose this business:

Rad sweatshirt

Quality

Date of experience: March 14, 2022

Thumbnail of user dianaa680
Massachusetts
1 review
0 helpful votes
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December 6th, 2022
Verified purchase

Just love all of the it. Can't wait to order again - you have great products

Reason I chose this business:

They have what i was looking for

Quality

Date of experience: December 6, 2022

Thumbnail of user donaldc814
Missouri
1 review
0 helpful votes
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March 14th, 2022
Verified purchase

Exactly what I order will be purchasing more in the future

Reason I chose this business:

I like the clothes

Quality

Date of experience: March 14, 2022

Thumbnail of user traceyr314
New York
1 review
0 helpful votes
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December 5th, 2022
Verified purchase

No problems with the order it was just what we ordered, very happy, thank you, I'll be back!

Reason I chose this business:

Like the look been a van along time have some of the shirts from the 90s

Quality

Date of experience: December 5, 2022

Thumbnail of user bellaa31
Minnesota
1 review
0 helpful votes
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April 26th, 2021
Verified purchase
• Updated review
Quality

Date of experience: April 26, 2021

Thank you for being a lil cheaper than Tripp's site
April 23rd, 2020
Verified site experience
• Previous review

Date of experience: April 23, 2020

Thumbnail of user rickit6
Texas
1 review
0 helpful votes
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September 11th, 2021
Verified purchase

Great, very helpful. Offered help if I needed any.

Reason I chose this business:

Wide variety of things that I enjoy and love!

Quality

Date of experience: September 11, 2021

Thumbnail of user ericw1748
North Dakota
1 review
0 helpful votes
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December 5th, 2022
Verified purchase

Received as expected, quick shipping, good quality garment

Quality

Date of experience: December 5, 2022

Thumbnail of user monicat213
Utah
1 review
0 helpful votes
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May 26th, 2021
Verified purchase
• Updated review

Was kinda disappointed with the item. But my daughter liked it

Didn't get a response from you

Reason I chose this business:

My daughter loves this kind of stuff

Service
Quality

Date of experience: April 26, 2021

I love your products
April 14th, 2021
Verified site experience
• Previous review
Reason I chose this business:

My daughter loves this kind of stuff

Date of experience: April 14, 2021

Thumbnail of user mariannev54
Washington
1 review
0 helpful votes
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June 17th, 2023
Verified purchase

Great quality and fast shipping. Never disappointed

Quality

Date of experience: June 17, 2023

Thumbnail of user faithp74
New Jersey
1 review
0 helpful votes
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February 23rd, 2022
Verified purchase
Reason I chose this business:

Heard about it via tiktok and limed the styles they provided.

Quality

Date of experience: February 23, 2022

Thumbnail of user crystalw752
Texas
1 review
1 helpful vote
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June 18th, 2023
Verified purchase
Quality

Date of experience: June 18, 2023

Thumbnail of user gabriellam65
Pennsylvania
1 review
0 helpful votes
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August 29th, 2021
Verified purchase

It was like any other online shopping experience. Fun I guess.

Quality

Date of experience: August 29, 2021

Thumbnail of user erikn95
Washington
1 review
0 helpful votes
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July 25th, 2022
Verified purchase
• Updated review

Very user-friendly interface throughout my shopping experience on this site.

Reason I chose this business:

A friend recommended this site to me online.

Quality

Date of experience: July 25, 2022

It was quick and quite swag
January 6th, 2022
Verified purchase
• Previous review

It was quick and quite swag. The products I ordered came in excellent condition and were exactly as specified on the site.

Quality

Date of experience: January 6, 2022

Thumbnail of user mathewd76
Pennsylvania
2 reviews
0 helpful votes
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July 16th, 2022
Verified purchase

Typical online store, just with things that I like to shop for

Quality

Date of experience: July 16, 2022

Thumbnail of user corbinp6
Kentucky
1 review
0 helpful votes
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February 1st, 2022
Verified purchase
Reason I chose this business:

Into goth type clothes

Quality

Date of experience: February 1, 2022

Thumbnail of user mariahm124
Ohio
1 review
0 helpful votes
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July 5th, 2022
Verified purchase

Arrived super fast. Very reasonably priced.and good quality

Reason I chose this business:

The price was very reasonable and the pins are bomb

Quality

Date of experience: July 5, 2022

Thumbnail of user lauram3296
California
1 review
0 helpful votes
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December 3rd, 2022
Verified purchase
Reason I chose this business:

I friend recommended the website

Quality

Date of experience: December 3, 2022

Thumbnail of user sherrih218
Colorado
1 review
0 helpful votes
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January 3rd, 2022
Verified purchase

Love everything about you guys shipped fast and really good Quality

Quality

Date of experience: January 3, 2022

Thumbnail of user donaldr900
Pennsylvania
1 review
0 helpful votes
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December 8th, 2022
Verified purchase

Great! Exactly what ad showed. Awesome products as always

Reason I chose this business:

Customer for awhile

Quality

Date of experience: December 8, 2022

Thumbnail of user camerone58
California
2 reviews
0 helpful votes
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January 4th, 2022
Verified purchase

It was pretty quick especially with the holiday and shipping from USPS. Thanks again.

Reason I chose this business:

Because it is a quality site and reputable.

Quality

Date of experience: January 4, 2022

Thumbnail of user damont43
Texas
1 review
0 helpful votes
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June 17th, 2022
Verified purchase

Excellent service, fast delivery, and products were in perfect condition.

Reason I chose this business:

Selection of products.

Quality

Date of experience: June 17, 2022

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From the business

VampireFreaks is an independent, family-owned business dedicated to curating the coolest goth clothing for freaks and fiends! Since 1999, VampireFreaks has been dressing boils and ghouls around the global in alternative attire. From gothic clothing to punk fashion, VampireFreaks is your one-stop-shop for all things spooky. Conjure some witchy vibez with our spellbinding housewares, haunt the streets in Tripp pants, and keep it creepy with Killstar! We’re over the moon for our customers as you can see on our store reviews! Check ‘em out to hear first-hand about our top-notch goth goodz and spooktacular customer service.

Business Highlights

  • Trusted Brand Since 1999
  • Ships Fast from the USA
  • Easy Returns & Exchanges

Company Representative

Thumbnail of user jetb3
Jet B.
Typically responds within 10 days

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