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    VampireFreaks

2024 CUSTOMER CHOICE AWARD

VampireFreaks

Overview

VampireFreaks has a rating of 4.9 stars from 7,648 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with VampireFreaks most frequently mention customer service, good quality, and fast delivery. VampireFreaks ranks 1st among Goth sites.

  • Service
    674
  • Value
    281
  • Shipping
    282
  • Quality
    4793

Proactively asks for customer feedback

This company responds to reviews on average within 10 days

Positive reviews (last 12 months): 96.8%
Positive
2,808
Neutral
56
Negative
36
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Instant Feedback

11,192 reviews

21
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How would you rate VampireFreaks?
Business's Favorite Review

“I love seeing all the great products at great prices!”

Kristy C.
1/3/24

I love seeing all the great products at great prices! I was looking for a specific item (just one thing! Lol) and I ended up with like 13 things in my cart I had to take some stuff out but they make it very easy to delete an item (I will get back to them though!) I also love the fact that they are a small business local shop! I love supporting independent businesses, as I own one as well!

Date of experience: 1/3/24
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Top Positive Review

“This experience was one of the best in my life!”

Kayla Q.
12/20/23

This experience was one of the best in my life! I continuously got updated on the status of my order and it arrived super fast. I ordered me and my boyfriend some mystery box shirts and they ended up being so cool. I was a little nervous at first with not knowing what we were going to get but all of the shirts had great graphics. The shirts were also very soft and a little thick but still breathable. I would definitely recommend this company and will be buying more stuff in the future.

Date of experience: 12/20/23
See positive reviews

Reviews (7,648)

Rating

Timeframe

Other

Reviews that mention popular keywords

vampire freaks (261) quality products (118) tripp pants (37) delivery time (36) customer service (355)
Thumbnail of user chrisj1190
Connecticut
1 review
0 helpful votes
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June 17th, 2022
Verified purchase

It was great, professional and quick to ship. They have so much good stuff

Reason I chose this business:

Because they have goods you most likely won't find elsewhere

Quality

Date of experience: June 17, 2022

Thumbnail of user armandr23
France
1 review
0 helpful votes
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October 9th, 2021
Verified purchase

Quick delivery and great quality goods! In love with my bag

Reason I chose this business:

I’m looking for a style that I would call modern cozy vampire. So VampireFreaks was right for me

Quality

Date of experience: October 9, 2021

Thumbnail of user keving1625
Washington
1 review
0 helpful votes
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October 12th, 2022
Verified purchase

Love my new striped pants they arrived so quickly <3

Reason I chose this business:

Cuz I’m a freak

Quality

Date of experience: October 12, 2022

Thumbnail of user derikh8
Wisconsin
1 review
0 helpful votes
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October 13th, 2022
Verified purchase

Amazing products and customer service. Will be doing business with in the future. Great company.

Service
Quality

Date of experience: October 13, 2022

Thumbnail of user gabriellag59
Illinois
1 review
0 helpful votes
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June 17th, 2022
Verified purchase
• Updated review

Better measurement guides would be appreciated, but overall I am thrilled with my purchase!

Reason I chose this business:

I'm a weird person into weird things that VampireFreaks sells!

Quality

Date of experience: June 17, 2022

Better measurement guides would be appreciated
June 5th, 2022
Verified site experience
• Previous review

Date of experience: June 5, 2022

Thumbnail of user hanas37
Florida
2 reviews
0 helpful votes
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October 8th, 2021
Verified purchase

Everything is super cute and really high quality. Literally in love

Quality

Date of experience: October 8, 2021

Thumbnail of user tylerc466
Maryland
1 review
0 helpful votes
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June 16th, 2022
Verified purchase

Worked great. Ordered what I needed quickly and easily.

Quality

Date of experience: June 16, 2022

Thumbnail of user kierrac7
South Carolina
1 review
0 helpful votes
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January 3rd, 2022
Verified purchase

Great customer service & shipping! I enjoyed the product, perfect fit

Quality

Date of experience: January 3, 2022

Thumbnail of user biancah70
Tennessee
1 review
0 helpful votes
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January 1st, 2022
Verified purchase

Fast shipping arrived sooner than expected and was able to hang the stocking in time for Christmas!

Quality

Date of experience: January 1, 2022

Thumbnail of user annap921
Vermont
1 review
0 helpful votes
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October 12th, 2021
Verified purchase

Normal process. Not sure what you want other than that

Reason I chose this business:

Found what I needed

Quality

Date of experience: September 12, 2021

Thumbnail of user shellya131
North Dakota
2 reviews
0 helpful votes
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October 12th, 2022
Verified purchase

Simple, fast, & easy process. Very satisfied. Love the products.

Reason I chose this business:

I saw a certain product

Quality

Date of experience: October 12, 2022

Thumbnail of user adams1425
Oregon
2 reviews
0 helpful votes
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September 12th, 2021
Verified purchase
Reason I chose this business:

My girlfriend and I decided to order hoodies and liked ones on the site

Quality

Date of experience: September 12, 2021

Thumbnail of user pattyg497
Colorado
1 review
0 helpful votes
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December 7th, 2022
Verified purchase

Awesome site! Great products, very satisfied, will order again

Reason I chose this business:

Friend referred me

Quality

Date of experience: December 7, 2022

Thumbnail of user jenng84
North Carolina
1 review
0 helpful votes
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January 1st, 2022
Verified purchase

Awesome product, my sister loved the candle. Nicely done.

Reason I chose this business:

Always loved it.

Quality

Date of experience: January 1, 2022

Thumbnail of user rachaelh181
Ohio
1 review
0 helpful votes
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December 7th, 2022
Verified purchase

Shipped in a timely manner, great quality item, no problems.

Reason I chose this business:

Because I’m goth, duh.

Quality

Date of experience: December 7, 2022

Thumbnail of user meganw539
Massachusetts
1 review
0 helpful votes
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September 4th, 2022
Verified purchase

Super easy! Fast shipping. Amazing products. Will absolutely shop here more.

Reason I chose this business:

Amazing clothes that fit my style

Quality

Date of experience: September 4, 2022

Thumbnail of user jarir5
New Mexico
2 reviews
0 helpful votes
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January 1st, 2022
Verified purchase

Fast delivery, came with lots of extras. I will definitely be buying from VampireFreaks again.

Reason I chose this business:

Not excessively expensive

Quality

Date of experience: January 1, 2022

Thumbnail of user lucas78
Canada
1 review
0 helpful votes
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June 16th, 2022
Verified purchase

Shipping was fast! I enjoyed the products thoroughly they were a gift for me and my boyfriend

Reason I chose this business:

I appreciate the plus sized gothic brand, even if I hadn't bought any clothes yet I still want to support the brand

Quality

Date of experience: June 16, 2022

Thumbnail of user marai6
South Carolina
1 review
0 helpful votes
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June 16th, 2022
Verified purchase

It was fine. I am pleased. Please stop pestering me to review things.

Quality

Date of experience: June 16, 2022

Thumbnail of user ginar358
Illinois
1 review
0 helpful votes
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June 15th, 2022
Verified purchase

Shipping was faster than expected. All my items fit great

Quality

Date of experience: June 15, 2022

Thumbnail of user ericv724
Canada
1 review
0 helpful votes
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December 7th, 2022
Verified purchase

Easy enough to navigate. Decently responsive. Package arrived quickly and with no issues.

Reason I chose this business:

Wanted to look for other fun goth-esque goodness for presents.

Quality

Date of experience: December 7, 2022

Thumbnail of user oliviat262
Canada
1 review
0 helpful votes
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June 16th, 2022
Verified purchase

I would purchase more from this site in the future, without a doubt.

Reason I chose this business:

Takes me back to when I was a kid.

Quality

Date of experience: June 16, 2022

Thumbnail of user mikeya12
California
1 review
0 helpful votes
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January 8th, 2021
Verified purchase
• Updated review

Great customer service. Pricing and just the overall experience.

Reason I chose this business:

Girlfriend did

Reason I chose this product:

Girlfriend wanted them.

Value
Shipping
Quality

Date of experience: January 8, 2021

Great customer service
December 29th, 2020
Verified site experience
• Previous review

Date of experience: December 29, 2020

Thumbnail of user anthonyf1070
New York
1 review
0 helpful votes
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June 16th, 2022
Verified purchase

Excellent service and fast shipping/delivery
10/10 experience

Quality

Date of experience: June 16, 2022

Thumbnail of user nicolasm171
Michigan
1 review
0 helpful votes
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January 18th, 2023
Verified purchase

Easy check out and great items always seem to be in stock!

Quality

Date of experience: January 18, 2023

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From the business

VampireFreaks is an independent, family-owned business dedicated to curating the coolest goth clothing for freaks and fiends! Since 1999, VampireFreaks has been dressing boils and ghouls around the global in alternative attire. From gothic clothing to punk fashion, VampireFreaks is your one-stop-shop for all things spooky. Conjure some witchy vibez with our spellbinding housewares, haunt the streets in Tripp pants, and keep it creepy with Killstar! We’re over the moon for our customers as you can see on our store reviews! Check ‘em out to hear first-hand about our top-notch goth goodz and spooktacular customer service.

Business Highlights

  • Trusted Brand Since 1999
  • Ships Fast from the USA
  • Easy Returns & Exchanges

Company Representative

Thumbnail of user jetb3
Jet B.
Typically responds within 10 days

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