VampireFreaks has a rating of 4.9 stars from 7,641 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with VampireFreaks most frequently mention customer service, good quality, and fast delivery. VampireFreaks ranks 1st among Goth sites.
Proactively asks for customer feedback
This company responds to reviews on average within 10 days
I love seeing all the great products at great prices! I was looking for a specific item (just one thing! Lol) and I ended up with like 13 things in my cart I had to take some stuff out but they make it very easy to delete an item (I will get back to them though!) I also love the fact that they are a small business local shop! I love supporting independent businesses, as I own one as well!
This experience was one of the best in my life! I continuously got updated on the status of my order and it arrived super fast. I ordered me and my boyfriend some mystery box shirts and they ended up being so cool. I was a little nervous at first with not knowing what we were going to get but all of the shirts had great graphics. The shirts were also very soft and a little thick but still breathable. I would definitely recommend this company and will be buying more stuff in the future.
User interface is great, checkout was easy, returns and exchanges are painless
Fast customer service assistance
Wide selection of brands, items, and sales are always great too
Date of experience: April 26, 2022
It was good. No issues whatsoever. Quick shipping...
Date of experience: December 24, 2022
Quick and easy. Showed up almost immediately. So I'm not worried about the coming events.
I was looking to complete a cosplay and these fit the bill. Goth night is also just around the corner and I'm looking for to it.
Date of experience: July 10, 2021
Loved every bit of it, quick shipping, beautiful product, great experience.
Because they have reasonable prices and amazing products.
Date of experience: April 24, 2022
Awesome bag for my daughter. Came in few days and with some extra swag (stickers)
Date of experience: April 25, 2022
Really nice thank you for the extra goodies and super fast shipping
I wanted to buy from a small business rather than tripp
Date of experience: July 8, 2021
'Twas a great "experience" very much appreciated my order getting there on time
Date of experience: April 22, 2022
Great arrived on time. Good product. Worth the money i spent
Date of experience: April 25, 2022
Mostly candles
Date of experience: July 10, 2022
Great fast response to a sizing question. Easy returns.
Quick response.
Fire goth pants!
Date of experience: June 2, 2023
Nice selection, easy website navigation, free shipping and overall good experience
My daughter wanted some items in the website.
Date of experience: April 24, 2022
Lovely site and much is appreciated for what they do, awesome style.
Choosing a cute gift.
Date of experience: December 10, 2022
Yall were the only ones to have the tripp pants I wanted
Date of experience: October 10, 2021
Wonderful. Everything got here fast and it's amazing
I love Gothic and dark styles
Date of experience: March 19, 2022
Product arrived fast and great quality. Absolutely love it. Just as pictured.
Had a vampirefreaks profile page way back in the day. And came acrossed advertisement on Facebook
Date of experience: January 3, 2022
Date of experience: January 3, 2022
Love the site, great customer service. Cool products
Date of experience: September 12, 2021
Date of experience: September 13, 2021
Quicker than expected, they were quick to ship my order. The pants look good.
Heard it was a legit small business/website to buy from.
Date of experience: April 26, 2021
Sometimes I feel like I'm too fat to fit in cloths laughing out loud
Because you’re $#*!ing weirdos
Date of experience: April 27, 2021
CUZ YOUR FREAKS
Date of experience: April 16, 2021
Date of experience: April 27, 2021
Goth and well priced
Date of experience: April 28, 2021
Goth and well priced
Date of experience: April 16, 2021
Date of experience: February 11, 2022
Great. Fast shipping. Products are amazing. Very well crafted. My daughter loves them
Date of experience: August 29, 2021
Date of experience: August 28, 2021
It had a cute cat that my daughter would like
Date of experience: December 7, 2022
VampireFreaks is an independent, family-owned business dedicated to curating the coolest goth clothing for freaks and fiends! Since 1999, VampireFreaks has been dressing boils and ghouls around the global in alternative attire. From gothic clothing to punk fashion, VampireFreaks is your one-stop-shop for all things spooky. Conjure some witchy vibez with our spellbinding housewares, haunt the streets in Tripp pants, and keep it creepy with Killstar! We’re over the moon for our customers as you can see on our store reviews! Check ‘em out to hear first-hand about our top-notch goth goodz and spooktacular customer service.