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    VampireFreaks

2024 CUSTOMER CHOICE AWARD

VampireFreaks

Overview

VampireFreaks has a rating of 4.9 stars from 7,641 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with VampireFreaks most frequently mention customer service, good quality, and fast delivery. VampireFreaks ranks 1st among Goth sites.

  • Service
    673
  • Value
    281
  • Shipping
    282
  • Quality
    4793

Proactively asks for customer feedback

This company responds to reviews on average within 10 days

Positive reviews (last 12 months): 96.9%
Positive
2,809
Neutral
55
Negative
36
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Instant Feedback

11,192 reviews

21
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How would you rate VampireFreaks?
Business's Favorite Review

“I love seeing all the great products at great prices!”

Kristy C.
1/3/24

I love seeing all the great products at great prices! I was looking for a specific item (just one thing! Lol) and I ended up with like 13 things in my cart I had to take some stuff out but they make it very easy to delete an item (I will get back to them though!) I also love the fact that they are a small business local shop! I love supporting independent businesses, as I own one as well!

Date of experience: 1/3/24
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Top Positive Review

“This experience was one of the best in my life!”

Kayla Q.
12/20/23

This experience was one of the best in my life! I continuously got updated on the status of my order and it arrived super fast. I ordered me and my boyfriend some mystery box shirts and they ended up being so cool. I was a little nervous at first with not knowing what we were going to get but all of the shirts had great graphics. The shirts were also very soft and a little thick but still breathable. I would definitely recommend this company and will be buying more stuff in the future.

Date of experience: 12/20/23
See positive reviews

Reviews (7,641)

Rating

Timeframe

Other

Reviews that mention popular keywords

vampire freaks (261) quality products (118) tripp pants (37) delivery time (36) customer service (355)
Thumbnail of user brigittep39
Washington
1 review
0 helpful votes
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April 26th, 2022
Verified purchase

User interface is great, checkout was easy, returns and exchanges are painless

Fast customer service assistance

Reason I chose this business:

Wide selection of brands, items, and sales are always great too

Service
Quality

Date of experience: April 26, 2022

Thumbnail of user matthewg1469
Illinois
1 review
0 helpful votes
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December 24th, 2022
Verified purchase

It was good. No issues whatsoever. Quick shipping...

Quality

Date of experience: December 24, 2022

Thumbnail of user charlieb430
Michigan
1 review
0 helpful votes
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July 10th, 2021
Verified purchase

Quick and easy. Showed up almost immediately. So I'm not worried about the coming events.

Reason I chose this business:

I was looking to complete a cosplay and these fit the bill. Goth night is also just around the corner and I'm looking for to it.

Quality

Date of experience: July 10, 2021

Thumbnail of user jamiel606
Iowa
1 review
0 helpful votes
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April 24th, 2022
Verified purchase

Loved every bit of it, quick shipping, beautiful product, great experience.

Reason I chose this business:

Because they have reasonable prices and amazing products.

Quality

Date of experience: April 24, 2022

Thumbnail of user richardm3563
California
1 review
0 helpful votes
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April 25th, 2022
Verified purchase

Awesome bag for my daughter. Came in few days and with some extra swag (stickers)

Quality

Date of experience: April 25, 2022

Thumbnail of user farisas
Canada
1 review
0 helpful votes
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July 8th, 2021
Verified purchase

Really nice thank you for the extra goodies and super fast shipping

Reason I chose this business:

I wanted to buy from a small business rather than tripp

Quality

Date of experience: July 8, 2021

Thumbnail of user jeremyu52
New York
1 review
0 helpful votes
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April 22nd, 2022
Verified purchase

'Twas a great "experience" very much appreciated my order getting there on time

Quality

Date of experience: April 22, 2022

Thumbnail of user alexiso351
Iowa
1 review
0 helpful votes
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April 25th, 2022
Verified purchase

Great arrived on time. Good product. Worth the money i spent

Quality

Date of experience: April 25, 2022

Thumbnail of user yennien
Virginia
1 review
0 helpful votes
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July 10th, 2022
Verified purchase
Reason I chose this business:

Mostly candles

Quality

Date of experience: July 10, 2022

Thumbnail of user michalc38
New York
1 review
0 helpful votes
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June 2nd, 2023
Verified purchase

Great fast response to a sizing question. Easy returns.

Quick response.

Reason I chose this business:

Fire goth pants!

Service
Quality

Date of experience: June 2, 2023

Thumbnail of user albertov69
Florida
1 review
0 helpful votes
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April 24th, 2022
Verified purchase

Nice selection, easy website navigation, free shipping and overall good experience

Reason I chose this business:

My daughter wanted some items in the website.

Quality

Date of experience: April 24, 2022

Thumbnail of user raveng40
Florida
1 review
0 helpful votes
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December 10th, 2022
Verified purchase

Lovely site and much is appreciated for what they do, awesome style.

Reason I chose this business:

Choosing a cute gift.

Quality

Date of experience: December 10, 2022

Thumbnail of user raep23
California
1 review
0 helpful votes
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October 10th, 2021
Verified purchase
Reason I chose this business:

Yall were the only ones to have the tripp pants I wanted

Quality

Date of experience: October 10, 2021

Thumbnail of user adarag
California
1 review
0 helpful votes
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March 19th, 2022
Verified purchase

Wonderful. Everything got here fast and it's amazing

Reason I chose this business:

I love Gothic and dark styles

Quality

Date of experience: March 19, 2022

Thumbnail of user karleep8
Illinois
1 review
0 helpful votes
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January 3rd, 2022
Verified purchase

Product arrived fast and great quality. Absolutely love it. Just as pictured.

Reason I chose this business:

Had a vampirefreaks profile page way back in the day. And came acrossed advertisement on Facebook

Quality

Date of experience: January 3, 2022

Thumbnail of user avalancheg
New Jersey
1 review
0 helpful votes
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January 3rd, 2022
Verified purchase
Quality

Date of experience: January 3, 2022

Thumbnail of user alexy386
Illinois
1 review
0 helpful votes
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September 12th, 2021
Verified purchase

Love the site, great customer service. Cool products

Quality

Date of experience: September 12, 2021

Thumbnail of user mattw616
Michigan
1 review
0 helpful votes
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September 13th, 2021
Verified purchase
Quality

Date of experience: September 13, 2021

Thumbnail of user hikarun
Texas
1 review
0 helpful votes
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April 26th, 2021
Verified purchase

Quicker than expected, they were quick to ship my order. The pants look good.

Reason I chose this business:

Heard it was a legit small business/website to buy from.

Quality

Date of experience: April 26, 2021

Thumbnail of user davida2819
California
1 review
0 helpful votes
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April 27th, 2021
Verified purchase
• Updated review

Sometimes I feel like I'm too fat to fit in cloths laughing out loud

Reason I chose this business:

Because you’re $#*!ing weirdos

Service
Quality

Date of experience: April 27, 2021

LOVE YOUR SHOP
April 16th, 2021
Verified site experience
• Previous review
Reason I chose this business:

CUZ YOUR FREAKS

Date of experience: April 16, 2021

Thumbnail of user angelg200
Maryland
1 review
0 helpful votes
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April 27th, 2021
Verified purchase
Quality

Date of experience: April 27, 2021

Thumbnail of user sheridanq1
Oregon
1 review
0 helpful votes
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April 28th, 2021
Verified purchase
• Updated review
Reason I chose this business:

Goth and well priced

Quality

Date of experience: April 28, 2021

Great shipping time and products are just as displayed
April 16th, 2021
Verified site experience
• Previous review
Reason I chose this business:

Goth and well priced

Date of experience: April 16, 2021

Thumbnail of user altheaw23
Canada
1 review
0 helpful votes
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February 11th, 2022
Verified purchase
Quality

Date of experience: February 11, 2022

Thumbnail of user dustinw139
Ohio
3 reviews
0 helpful votes
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August 29th, 2021
Verified purchase
• Updated review

Great. Fast shipping. Products are amazing. Very well crafted. My daughter loves them

Quality

Date of experience: August 29, 2021

Love the products fast shipping keep up the good work
August 28th, 2021
Verified site experience
• Previous review

Date of experience: August 28, 2021

Thumbnail of user bobs1998
Colorado
1 review
0 helpful votes
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December 7th, 2022
Verified purchase
Reason I chose this business:

It had a cute cat that my daughter would like

Quality

Date of experience: December 7, 2022

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From the business

VampireFreaks is an independent, family-owned business dedicated to curating the coolest goth clothing for freaks and fiends! Since 1999, VampireFreaks has been dressing boils and ghouls around the global in alternative attire. From gothic clothing to punk fashion, VampireFreaks is your one-stop-shop for all things spooky. Conjure some witchy vibez with our spellbinding housewares, haunt the streets in Tripp pants, and keep it creepy with Killstar! We’re over the moon for our customers as you can see on our store reviews! Check ‘em out to hear first-hand about our top-notch goth goodz and spooktacular customer service.

Business Highlights

  • Trusted Brand Since 1999
  • Ships Fast from the USA
  • Easy Returns & Exchanges

Company Representative

Thumbnail of user jetb3
Jet B.
Typically responds within 10 days

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