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VampireFreaks has a rating of 4.9 stars from 7,641 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with VampireFreaks most frequently mention customer service, good quality, and fast delivery. VampireFreaks ranks 1st among Goth sites.
Proactively asks for customer feedback
This company responds to reviews on average within 10 days
11,192 reviews
I love seeing all the great products at great prices! I was looking for a specific item (just one thing! Lol) and I ended up with like 13 things in my cart I had to take some stuff out but they make it very easy to delete an item (I will get back to them though!) I also love the fact that they are a small business local shop! I love supporting independent businesses, as I own one as well!
This experience was one of the best in my life! I continuously got updated on the status of my order and it arrived super fast. I ordered me and my boyfriend some mystery box shirts and they ended up being so cool. I was a little nervous at first with not knowing what we were going to get but all of the shirts had great graphics. The shirts were also very soft and a little thick but still breathable. I would definitely recommend this company and will be buying more stuff in the future.
Date of experience: August 29, 2021
Date of experience: August 16, 2021
Fast shipping. Love the shirt! Good quality! I will definitely be ordering more merchandise!
Love the styles!
Date of experience: January 28, 2022
Out of everywhere I looked VampireFreaks had the products I was looking for and I'm glad I choose them :)
Date of experience: February 2, 2022
Excellent service. Very good quality. Received quickly.
I was looking for excellent edgy clothing!
Date of experience: August 17, 2021
Date of experience: August 17, 2021
Didn't like paying 99¢ for shipping insurance... it was smaller than I thought
Skull things
Date of experience: April 26, 2021
Skull things
Date of experience: April 13, 2021
I found the items easily and they were a competitive price.
They had items that were out of stock on other sites!
Date of experience: April 26, 2021
I made a purchase, and got the product. Can't ask much more from an online store.
Someone showed me that it exists.
Date of experience: December 6, 2022
Very nice site design and clothing options. Made several purchases thus far.
Good selection and came highly recommended from a friend.
Date of experience: April 26, 2021
Great! Easy shipping, great products!
Date of experience: April 23, 2021
Trustworthy site, helpful understanding staff and oh so gorgeous products
Got another email on what’s new and saw a bathing suit I really liked.?
Date of experience: June 21, 2022
First package never came but you refunded so I made another purchase, the free things was a very kind surprise for sure, one of my items did not show but you guys threw in a different product instead, I which turns out is fine cos it's a cute one anyways.
My package never showed up so I had to contact a few times for what to do. I was terrified by the first response of I’ll need a police report for stolen mail cos I didn’t know if it was stolen or lost and i don’t want to make contact with police unless someone is dying ._. I’m relieved I got the refund so I could try again, I’ll make sure to pay for that extra package insurance thing next time cos the stuff I got is super cool, thank you again for not being a scam site
I must try all the goth online stores at one point or another and who wouldn’t with the name VampireFreaks? Gorgeous options
Date of experience: May 25, 2022
Awesome! Received my order fast and efficiently, thank you!
Cool store!
Date of experience: December 11, 2022
Excellent! Fast shipping! I will be using you guys again!
I’m an old school fan from the early 2000’s and I’m back :)
Date of experience: June 20, 2022
Great experience with this website. Love all the cute and gothic stuff.
My daughter loves your store.
Date of experience: December 11, 2022
Excellent quality material
A bit larger than expected but is manageable
Excellent style & superb quality
Date of experience: June 21, 2022
Great products and decent prices. Love the selection.
Awesome items to choose from, that you can’t find anywhere else.
Date of experience: December 11, 2022
Great high quality product. Easy ordering and very fast delivery.
They had the horror pins I was looking for.
Date of experience: December 10, 2022
Product is just as described and fast shipping. Thanks
They have good products
Date of experience: February 16, 2023
Good soup.
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I needed a wallet and Serious Clothing is out of buisness.
Date of experience: June 20, 2022
Feels welcoming for last 20? Years or so
Date of experience: December 11, 2022
Daughter absolutely loved her Tripp NYC pants! Thank you!
Availability of item.
Date of experience: June 20, 2022
It was different and had a wide variety of options
Date of experience: February 16, 2023
Great experience, love what i purchased and then enjoyed some extra goodies!
A site I visited many years ago as a social media page. Came across randomly again discovering it is now a place to shop! Love the dark and gothic content.
Date of experience: October 14, 2022
Quick delivery, product is excellent! Will always shop here for my home decor!
Cuz your spooky.
Date of experience: January 31, 2023
Easy checkout, and beautiful product! I love everything that's on this website
Because of the sale and I wanted the mug that I purchased REALLY BAD
Date of experience: June 19, 2022
Love ordering from here! I get my order very quickly and everything is high quality.
Saw new jewelry I needed.
Date of experience: January 30, 2023
Good sales for cyber monday
Date of experience: November 28, 2022
I love the different clothes and other items on the site
Saw the new stuff and had to order.
Date of experience: September 16, 2022
I enjoy ordering from you because you make the experience easy.
Saw some great deals I couldn't pass up.
Date of experience: September 3, 2022
I needed a new parasol.
Date of experience: July 19, 2022
Very easy to order and the order came quickly to my home.
Needed a new pair of shoes
Date of experience: July 3, 2022
VampireFreaks is an independent, family-owned business dedicated to curating the coolest goth clothing for freaks and fiends! Since 1999, VampireFreaks has been dressing boils and ghouls around the global in alternative attire. From gothic clothing to punk fashion, VampireFreaks is your one-stop-shop for all things spooky. Conjure some witchy vibez with our spellbinding housewares, haunt the streets in Tripp pants, and keep it creepy with Killstar! We’re over the moon for our customers as you can see on our store reviews! Check ‘em out to hear first-hand about our top-notch goth goodz and spooktacular customer service.
