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    VampireFreaks

2024 CUSTOMER CHOICE AWARD

VampireFreaks

Overview

VampireFreaks has a rating of 4.9 stars from 7,641 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with VampireFreaks most frequently mention customer service, good quality, and fast delivery. VampireFreaks ranks 1st among Goth sites.

  • Service
    673
  • Value
    281
  • Shipping
    282
  • Quality
    4793

Proactively asks for customer feedback

This company responds to reviews on average within 10 days

Positive reviews (last 12 months): 96.9%
Positive
2,809
Neutral
55
Negative
36
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Instant Feedback

11,192 reviews

21
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How would you rate VampireFreaks?
Business's Favorite Review

“I love seeing all the great products at great prices!”

Kristy C.
1/3/24

I love seeing all the great products at great prices! I was looking for a specific item (just one thing! Lol) and I ended up with like 13 things in my cart I had to take some stuff out but they make it very easy to delete an item (I will get back to them though!) I also love the fact that they are a small business local shop! I love supporting independent businesses, as I own one as well!

Date of experience: 1/3/24
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Top Positive Review

“This experience was one of the best in my life!”

Kayla Q.
12/20/23

This experience was one of the best in my life! I continuously got updated on the status of my order and it arrived super fast. I ordered me and my boyfriend some mystery box shirts and they ended up being so cool. I was a little nervous at first with not knowing what we were going to get but all of the shirts had great graphics. The shirts were also very soft and a little thick but still breathable. I would definitely recommend this company and will be buying more stuff in the future.

Date of experience: 12/20/23
See positive reviews

Reviews (7,641)

Rating

Timeframe

Other

Reviews that mention popular keywords

vampire freaks (261) quality products (118) tripp pants (37) delivery time (36) customer service (355)
Thumbnail of user avar91
Washington
1 review
0 helpful votes
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January 21st, 2023
Verified purchase

My nephew was VERY happy with his jacket. Thank you so much for making me the 'cool aunt'.

Reason I chose this business:

Was told about it from my nephew.

Quality

Date of experience: January 21, 2023

Thumbnail of user katl128
Wisconsin
2 reviews
0 helpful votes
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January 30th, 2023
Verified purchase
Quality

Date of experience: January 30, 2023

Thumbnail of user ezram65
Missouri
1 review
0 helpful votes
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December 9th, 2022
Verified purchase

Great products and fast shipping. Definitely will buy again.

Quality

Date of experience: December 9, 2022

Thumbnail of user salomef6
Oregon
1 review
0 helpful votes
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August 16th, 2021
Verified purchase

Great service, I'd definitely order again just based on their treatment

Reason I chose this business:

I saw the pants i ordered and fell in love, then when I got them with the sticker, pen, and the band bracelet, I loved it even more.

Quality

Date of experience: August 16, 2021

Thumbnail of user andreak676
Minnesota
1 review
0 helpful votes
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December 8th, 2022
Verified purchase

Wonderful all around. Shirts look great and it arrived pretty quickly.

Quality

Date of experience: December 8, 2022

Thumbnail of user mn386
Alabama
1 review
0 helpful votes
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January 13th, 2023
Verified purchase

Smooth experience with fast and efficient shipping

Very helpful and assisted with a return.

Reason I chose this business:

A variety of apparel, unique and trendy

Service
Quality

Date of experience: January 13, 2023

Thumbnail of user jessicah2163
Florida
1 review
0 helpful votes
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December 8th, 2022
Verified purchase

Received exactly what I wanted! Package arrived quickly and as seen on site.

Reason I chose this business:

This site had what I was looking for

Quality

Date of experience: December 8, 2022

Thumbnail of user anastasiak94
Maryland
1 review
0 helpful votes
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December 9th, 2022
Verified purchase

Shipped fast, arrived safely and packaging was really cool! They also included extra goodies

Reason I chose this business:

I fell in love with a bye bye kitty hoodie and when black friday/cyber monday rolled around I snatched it up! I love Vampire Freaks stuff and so happy I finally own something from them!

Quality

Date of experience: December 9, 2022

Thumbnail of user andreak622
Georgia
1 review
0 helpful votes
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September 4th, 2022
Verified purchase
Reason I chose this business:

The variety of products.

Quality

Date of experience: September 4, 2022

Thumbnail of user cheyanneh6
Pennsylvania
1 review
0 helpful votes
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December 8th, 2022
Verified purchase

Fast and enjoyable. Quick shipping great product..

Quality

Date of experience: December 8, 2022

Thumbnail of user michaelb8109
Ohio
1 review
0 helpful votes
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April 26th, 2022
Verified purchase

Very good product, shipping went decent. Would order from again

Reason I chose this business:

Been a site that i have used for a couple decades maybe

Quality

Date of experience: April 26, 2022

Thumbnail of user kayb351
Georgia
1 review
0 helpful votes
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July 15th, 2021
Verified purchase
• Updated review

Great! Everything was awesome. I will definitely be ordering again!

Quality

Date of experience: July 15, 2021

Great!
July 2nd, 2021
Verified site experience
• Previous review

Great! Everything was awesome

Date of experience: July 2, 2021

Thumbnail of user alexm2024
Michigan
1 review
0 helpful votes
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October 17th, 2022
Verified purchase

Annoying offer thing at the end. I don't really care if this gets featured

Quality

Date of experience: October 17, 2022

Thumbnail of user chloel107
North Carolina
1 review
0 helpful votes
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August 9th, 2022
Verified purchase

Beautiful parasol. I get so many compliments on it!

Reason I chose this business:

Advertisement on Facebook and the pricing

Quality

Date of experience: August 9, 2022

Thumbnail of user juliad519
Georgia
1 review
0 helpful votes
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December 20th, 2022
Verified purchase

So far no issues. Arrived quickly. Loved the free goodies included.

Reason I chose this business:

Best place to order Tripp pants

Quality

Date of experience: December 20, 2022

Thumbnail of user stephanieh1702
California
1 review
0 helpful votes
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April 25th, 2022
Verified purchase

Great experience. Was able to easily find and order everything

Reason I chose this business:

They have such amazing products

Quality

Date of experience: April 25, 2022

Thumbnail of user lordh7
GB
1 review
0 helpful votes
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April 26th, 2022
Verified purchase
• Updated review

Everything was made easy from start to finish. No problems at all.

Reason I chose this business:

My daughter likes it.

Quality

Date of experience: April 26, 2022

Because it was quick and easy to do
April 16th, 2022
Verified site experience
• Previous review
Reason I chose this business:

I liked what I saw and it is a great present for my daughter.

Date of experience: April 16, 2022

Thumbnail of user niccolep1
Colorado
1 review
0 helpful votes
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June 5th, 2023
Verified purchase

Experience was wonderful and it's easy to shop on your website, thank you.

Reason I chose this business:

You guys carry really cool alternative clothing/decor and a reasonable price!

Quality

Date of experience: June 5, 2023

Thumbnail of user georget1013
Colorado
1 review
0 helpful votes
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April 27th, 2022
Verified purchase

Fast shipping and my enamel pins were amazing! Great prices as well

Quality

Date of experience: April 27, 2022

Thumbnail of user same540
GB
1 review
0 helpful votes
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July 17th, 2022
Verified purchase
Reason I chose this business:

Saw an ad on Facebook and was impressed by their range of products

Quality

Date of experience: July 17, 2022

Thumbnail of user meganj195
Megan J.
Arizona
1 review
0 helpful votes
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November 18th, 2021
Verified purchase

Best experience of my life. 10/10 would recommend! Fast shipping, WOW!

Quality

Date of experience: November 18, 2021

Thumbnail of user craigm945
New Jersey
1 review
0 helpful votes
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July 11th, 2022
Verified purchase

Easy to navigate the website and fast shipping no problems or issues. Like it when it's simple

Reason I chose this business:

My wife loves there products so I ordered her a few things she mentioned she would like to have

Quality

Date of experience: July 11, 2022

Thumbnail of user anniem272
California
1 review
0 helpful votes
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July 13th, 2021
Verified purchase
Reason I chose this business:

I’m into goth stuff and was looking up some stuff for my room, you popped and I like what you had

Quality

Date of experience: July 13, 2021

Thumbnail of user adrianal136
California
1 review
0 helpful votes
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June 6th, 2023
Verified purchase

Very good quality, I enjoyed the boots as they were so cute!

Quality

Date of experience: June 6, 2023

Thumbnail of user gracieb26
Missouri
2 reviews
0 helpful votes
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April 25th, 2022
Verified purchase

Easy shopping experience. Found what I needed easily

Reason I chose this business:

They had a specific item I needed

Quality

Date of experience: April 25, 2022

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From the business

VampireFreaks is an independent, family-owned business dedicated to curating the coolest goth clothing for freaks and fiends! Since 1999, VampireFreaks has been dressing boils and ghouls around the global in alternative attire. From gothic clothing to punk fashion, VampireFreaks is your one-stop-shop for all things spooky. Conjure some witchy vibez with our spellbinding housewares, haunt the streets in Tripp pants, and keep it creepy with Killstar! We’re over the moon for our customers as you can see on our store reviews! Check ‘em out to hear first-hand about our top-notch goth goodz and spooktacular customer service.

Business Highlights

  • Trusted Brand Since 1999
  • Ships Fast from the USA
  • Easy Returns & Exchanges

Company Representative

Thumbnail of user jetb3
Jet B.
Typically responds within 10 days

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