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    VampireFreaks

2024 CUSTOMER CHOICE AWARD

VampireFreaks

Overview

VampireFreaks has a rating of 4.9 stars from 7,636 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with VampireFreaks most frequently mention customer service, good quality, and fast delivery. VampireFreaks ranks 1st among Goth sites.

  • Service
    673
  • Value
    281
  • Shipping
    282
  • Quality
    4793

Proactively asks for customer feedback

This company responds to reviews on average within 10 days

Positive reviews (last 12 months): 96.9%
Positive
2,811
Neutral
55
Negative
36
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Instant Feedback

11,192 reviews

21
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How would you rate VampireFreaks?
Business's Favorite Review

“I love seeing all the great products at great prices!”

Kristy C.
1/3/24

I love seeing all the great products at great prices! I was looking for a specific item (just one thing! Lol) and I ended up with like 13 things in my cart I had to take some stuff out but they make it very easy to delete an item (I will get back to them though!) I also love the fact that they are a small business local shop! I love supporting independent businesses, as I own one as well!

Date of experience: 1/3/24
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Top Positive Review

“This experience was one of the best in my life!”

Kayla Q.
12/20/23

This experience was one of the best in my life! I continuously got updated on the status of my order and it arrived super fast. I ordered me and my boyfriend some mystery box shirts and they ended up being so cool. I was a little nervous at first with not knowing what we were going to get but all of the shirts had great graphics. The shirts were also very soft and a little thick but still breathable. I would definitely recommend this company and will be buying more stuff in the future.

Date of experience: 12/20/23
See positive reviews

Reviews (7,636)

Rating

Timeframe

Other

Reviews that mention popular keywords

vampire freaks (261) quality products (118) tripp pants (37) delivery time (36) customer service (355)
Thumbnail of user foxc12
Alaska
1 review
0 helpful votes
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June 3rd, 2023
Verified purchase

Great selection, fast shipping. Loved the extra goodies!

Reason I chose this business:

Found Vampire Freaks o through Instagram models and loved the style

Quality

Date of experience: June 3, 2023

Thumbnail of user shawnnak2
Pennsylvania
1 review
0 helpful votes
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October 11th, 2021
Verified purchase

Great experience! Shipping did nothing take long :)

Reason I chose this business:

Good quality clothes and so cute!

Quality

Date of experience: October 11, 2021

Thumbnail of user andersonr40
Indiana
1 review
0 helpful votes
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March 18th, 2022
Verified purchase

Experience was good. Love the stuff. Will shop there again.

Reason I chose this business:

Love the stuff

Quality

Date of experience: March 18, 2022

Thumbnail of user samd833
Indiana
1 review
0 helpful votes
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August 10th, 2022
Verified purchase

Fast shipping, quality product. Very nostalgic experience.

Reason I chose this business:

As goofy as I feel admitting it, finding a good selection of these brands elsewhere is difficult. Glad vampirefreaks is still alive and kicking.

Quality

Date of experience: August 10, 2022

Thumbnail of user terrellk18
California
1 review
0 helpful votes
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April 30th, 2021
Verified purchase
Quality

Date of experience: April 30, 2021

Thumbnail of user lindseyb289
Washington
1 review
0 helpful votes
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December 12th, 2022
Verified purchase

Love my new clothes, they are the size i was expecting too. Thank you!

Reason I chose this business:

Looking for Goth clothing in plus sizes.

Quality

Date of experience: December 12, 2022

Thumbnail of user rottenm
Virginia
1 review
0 helpful votes
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December 10th, 2022
Verified purchase

Took a couple of days to arrive but was packed with extra goodies and gifts which I appreciate.

Reason I chose this business:

Neat goth brand

Quality

Date of experience: December 10, 2022

Thumbnail of user taylorr216
Michigan
1 review
0 helpful votes
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February 24th, 2022
Verified purchase
• Updated review

You have a very simple and easy layout for your website. :)

Reason I chose this business:

I get emails all the time so I remember stuff I had wanted awhile back but never bought. Until now.

Quality

Date of experience: February 24, 2022

My review
October 3rd, 2020
Verified purchase
• Previous review

Your website is really easy to use. It was super simple and I was able to find what I wanted super quick.

Reason I chose this business:

I saw someone buy from you.

Reason I chose this product:

They looked so cute I had to buy them.

Value
Shipping
Quality

Date of experience: October 3, 2020

Your website is really easy to use
September 24th, 2020
Verified site experience
• Previous review
Reason I chose this business:

I saw someone buy from you.

Reason I chose this product:

They looked so cute I had to buy them.

Date of experience: September 24, 2020

Thumbnail of user cassandral197
Arkansas
1 review
0 helpful votes
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February 25th, 2022
Verified purchase

Site easy to shop through. Love the payment plan option. Good quality clothing.

Reason I chose this business:

They are one of the only places u can get actual tripp pants ordered from and in my size

Quality

Date of experience: February 25, 2022

Thumbnail of user sarahm2387
Florida
1 review
0 helpful votes
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September 14th, 2021
Verified purchase
Reason I chose this business:

Because I saw the name "Vampire" and I had to check it out, I am not disappointed.

Quality

Date of experience: September 14, 2021

Thumbnail of user mishar7
Texas
1 review
0 helpful votes
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February 11th, 2022
Verified purchase

Delivered in a timely manner. Excited to shop with you all again.

Quality

Date of experience: February 11, 2022

Thumbnail of user amyh1173
Florida
1 review
0 helpful votes
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April 29th, 2021
Verified purchase

Super responsive and pleasant customer service! Thanks!

Was unsure if order had been received, was promptly updated !

Reason I chose this business:

The price is right!

Service
Quality

Date of experience: April 29, 2021

Thumbnail of user madelinet77
New York
1 review
0 helpful votes
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June 8th, 2023
Verified purchase

Super fast shipping and great products as always. I never regret buying things from Vampire Freaks.

Reason I chose this business:

Always have super fun, unique, and cool products, and quality is always great!

Quality

Date of experience: June 8, 2023

Thumbnail of user shailaj2
New York
1 review
0 helpful votes
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February 11th, 2022
Verified purchase

Love everything I ordered! Super fast shipping and great packaging!

Reason I chose this business:

Love the people community and style!

Quality

Date of experience: February 11, 2022

Thumbnail of user tristenb7
Georgia
1 review
0 helpful votes
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February 10th, 2022
Verified purchase

It's been very clear and concise! I got my order in time.

Quality

Date of experience: February 10, 2022

Thumbnail of user chuckn79
Tennessee
1 review
0 helpful votes
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February 10th, 2022
Verified purchase

Very fast and user friendly web site will be coming back

Quality

Date of experience: February 10, 2022

Thumbnail of user mayam85
California
1 review
0 helpful votes
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December 10th, 2020
Verified purchase

Had no complications! Nice store for alternative stuff.

Value
Shipping
Quality

Date of experience: December 10, 2020

Thumbnail of user jamese1029
Arizona
1 review
0 helpful votes
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April 29th, 2021
Verified purchase
Reason I chose this business:

Had a VF account years ago want to keep supporting

Quality

Date of experience: April 29, 2021

Thumbnail of user wendyk376
Illinois
1 review
0 helpful votes
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August 18th, 2021
Verified purchase
• Updated review
Reason I chose this business:

They have awesome merchandise

Quality

Date of experience: August 18, 2021

Quick & easy shopping
August 6th, 2021
Verified site experience
• Previous review

Date of experience: August 6, 2021

Thumbnail of user reginap192
California
1 review
0 helpful votes
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February 2nd, 2022
Verified purchase
Reason I chose this business:

Very cool gear!

Quality

Date of experience: February 2, 2022

Thumbnail of user kanew32
North Dakota
1 review
0 helpful votes
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February 1st, 2022
Verified purchase
Reason I chose this business:

Awesome selection

Quality

Date of experience: February 1, 2022

Thumbnail of user lindseyr180
Florida
2 reviews
0 helpful votes
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February 1st, 2022
Verified purchase
• Updated review

Shopping has been wonderful! Packages came nicely and on time.

Reason I chose this business:

I love the style it fits with mine! I love creepy

Quality

Date of experience: February 1, 2022

It's been awesome :)
January 24th, 2022
Verified site experience
• Previous review
Reason I chose this business:

I like the style more to my kind of vibe

Date of experience: January 24, 2022

Thumbnail of user hexa1
Florida
1 review
0 helpful votes
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April 28th, 2021
Verified purchase
• Updated review
Reason I chose this business:

Because Jet is awesome :)

Quality

Date of experience: April 28, 2021

Thanks I've been trying to find this item for a while
April 16th, 2021
Verified site experience
• Previous review
Reason I chose this business:

Because Jet is awesome :)

Date of experience: April 16, 2021

Thumbnail of user rebeccam2622
Ohio
1 review
0 helpful votes
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June 6th, 2023
Verified purchase
Reason I chose this business:

I was suggested by a friend, and they had the shoes I wanted

Quality

Date of experience: June 6, 2023

Thumbnail of user bruceh590
Illinois
1 review
0 helpful votes
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October 12th, 2021
Verified purchase

Easy to order, usually has 90% of items I enjoy in stock.

Reason I chose this business:

Like dark and different styles.
Love heavy metal, punk rock, and gothic industrial looks.

Quality

Date of experience: October 12, 2021

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From the business

VampireFreaks is an independent, family-owned business dedicated to curating the coolest goth clothing for freaks and fiends! Since 1999, VampireFreaks has been dressing boils and ghouls around the global in alternative attire. From gothic clothing to punk fashion, VampireFreaks is your one-stop-shop for all things spooky. Conjure some witchy vibez with our spellbinding housewares, haunt the streets in Tripp pants, and keep it creepy with Killstar! We’re over the moon for our customers as you can see on our store reviews! Check ‘em out to hear first-hand about our top-notch goth goodz and spooktacular customer service.

Business Highlights

  • Trusted Brand Since 1999
  • Ships Fast from the USA
  • Easy Returns & Exchanges

Company Representative

Thumbnail of user jetb3
Jet B.
Typically responds within 10 days

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