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VampireFreaks has a rating of 4.8 stars from 7,153 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with VampireFreaks most frequently mention customer service, good quality, and fast delivery. VampireFreaks ranks 1st among Goth sites.
Proactively asks for customer feedback
This company responds to reviews on average within 14 days
11,199 reviews
I love seeing all the great products at great prices! I was looking for a specific item (just one thing! Lol) and I ended up with like 13 things in my cart I had to take some stuff out but they make it very easy to delete an item (I will get back to them though!) I also love the fact that they are a small business local shop! I love supporting independent businesses, as I own one as well!
This experience was one of the best in my life! I continuously got updated on the status of my order and it arrived super fast. I ordered me and my boyfriend some mystery box shirts and they ended up being so cool. I was a little nervous at first with not knowing what we were going to get but all of the shirts had great graphics. The shirts were also very soft and a little thick but still breathable. I would definitely recommend this company and will be buying more stuff in the future.
I received my item in a timely manner. You have been courteous.
You had the item I wanted.
It's been excellent. You are awesome and polite.
Thank you..
You have some unique ìtems.
Pants were perfect! Exactly what I wanted, I've gotten tons of compliments, and they fit awesome.
My large sized sweatshirt fit to size and was delivered with care.
I liked the particular design on the sweatshirt.
Good experience. Great products always. Thanks for sending it quickly.
Great products and fast shipping! Great service, love it!
I saw it online being advertised by "Clawed beauty" I think. Super neat lady and I figured I'd check it out!
Bought pants. Returned pants. Received smaller pants. Success.
Needed to return pants for a smaller size.
Goth vibes.
Great service and super fast delivery.
I wil for sure order again.
Found exactly what I was looking for, good selection of spooky stuff
They had the exact item I wanted at a decent price
Fast shipping and great service. Amazing value on unique items. Fast processing and shipping. They also kept me informed of where my items were in the process and I was confident and happy about the total from ordering to delivered.
Price and free shipping. The item I ordered was extremely hard to find and Vampire Freaks had the absolute lowest price. I was impressed with the ease and speed of the entire process.
* VampireFreaks attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Came on time, looked exactly like pictures displayed, high quality, 10/10 I love!
For their uniqueness and cute shop
Can't complain one bit. Everything was amazing and I will be buying more goth $#*! from you.
Style AND substance
Vampirefreaks never disappoints, great shipping and quality products, you cant go wrong
Good product and good prices
Super fast shipping, and really communicative to make sure I knew where my stuff was every step of the way! :)
I remember when you first opened your brick and mortar store in NYC :)
Super amazing products! Loved it. Shipping was fast too! I will for sure be buying again!
Spooky, cool, amazing products
Everything g arrived in perfect condition! Thanks again. Will order again soon 🎃😎
Bought the items as a gift for my wife, she loves them and they look great on her!
Fits the wife's vibe
Fit was accurate, loved the postcard and stickers thanks, also love your videos
Unique styles, loved your video presence online
I like the unique designs they have for the merch they have. The prices are great.
My daughter is a very unique articulate person and she loves the different kinds of things that they have.
It came super fast and it's in excellent condition really love it!
Shipped fast and great condition boots feel great definitely will order again
You are awesome. I loved the pen it was very nostalgic and the note was very nice too.
Cool clothes and inclusive sizes
Fantastic store with lots of options.
My backpack is durable and fits what I need
The crystal ball holder is awesome
The website wouldn't let me log in which was frustrating. Once I got it to work it was fine
I like their stuff and free pens
You have the best selection of clothes and accessories for vampire lovers like me.
I was buying a gift for my son, then I kept shopping, great collection.
It was good, item arrived in good time and there were no issues
Prices offered in cad and discounts available
Quick, Prompt, Delightful! I will definitely be recommending you guys!
Gain trust and grow your business with customer reviews.
VampireFreaks is an independent, family-owned business dedicated to curating the coolest goth clothing for freaks and fiends! Since 1999, VampireFreaks has been dressing boils and ghouls around the global in alternative attire. From gothic clothing to punk fashion, VampireFreaks is your one-stop-shop for all things spooky. Conjure some witchy vibez with our spellbinding housewares, haunt the streets in Tripp pants, and keep it creepy with Killstar! We’re over the moon for our customers as you can see on our store reviews! Check ‘em out to hear first-hand about our top-notch goth goodz and spooktacular customer service.
