VampireFreaks has a rating of 4.9 stars from 7,622 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with VampireFreaks most frequently mention customer service, good quality, and fast delivery. VampireFreaks ranks 1st among Goth sites.
Proactively asks for customer feedback
This company responds to reviews on average within 10 days
I love seeing all the great products at great prices! I was looking for a specific item (just one thing! Lol) and I ended up with like 13 things in my cart I had to take some stuff out but they make it very easy to delete an item (I will get back to them though!) I also love the fact that they are a small business local shop! I love supporting independent businesses, as I own one as well!
This experience was one of the best in my life! I continuously got updated on the status of my order and it arrived super fast. I ordered me and my boyfriend some mystery box shirts and they ended up being so cool. I was a little nervous at first with not knowing what we were going to get but all of the shirts had great graphics. The shirts were also very soft and a little thick but still breathable. I would definitely recommend this company and will be buying more stuff in the future.
Easy to use thanks! The shoes are great. Too small so I'm sending back for an exchange.
My daughter loves your store
Date of experience: January 28, 2022
Loved them all. The masks are fabulous and nice quality.
VampireFreaks... what more can I say!
Date of experience: April 30, 2021
Thank you for my return and helping me when I needed an exchange. Great service!
Daughter loves
Date of experience: December 13, 2020
Thank you for my return and helping me when I needed an exchange. Great service!
Daughter loves
Date of experience: December 1, 2020
Good to go. Very satisfied. I will order again most definitely
Date of experience: December 18, 2022
Awesome stuff- One of my daughter's favorite stores! Fast delivery too!
On daughter’s wish lisg
Date of experience: December 17, 2022
Nice merchandise easy to order and came quickly...
Date of experience: December 17, 2022
Great prices, fast shipping, I absolutely love the brands they carry.
Prices and brand availability
I’m goth, the products feed my dark soul.
Date of experience: December 19, 2020
Fast shipping and I love the freebies that came with my order
Hot topic used to be my go to store for goth/punk look but lately hot topic turned into more of a Disney store. I'm so glad I found vampire freaks on Facebook. Vampire freaks definitely has what I'm looking for
Date of experience: December 18, 2022
Items only took like a week to arrive and everything is really high quality!
I emailed them to see how long it would take for my package to arrive and they not only gave me an accurate estimate but emailed me back first thing when they knew it was delivered to make sure I got it.
Date of experience: December 16, 2022
Nice product and shipping did not take very long, will definitely buy there again
Date of experience: January 11, 2022
Availability
Date of experience: December 29, 2021
Easy to use website, great design. Just overall fantastic.
VampireFreaks is a great place for the style of clothing I want to wear :D
Date of experience: December 16, 2022
Great site, good overall experience.
Highly recommended!
Spooky spooky goth fun times.
Date of experience: December 15, 2022
This was a great find I love the pants
Will be back for another purchase
I liked the name it’s cool
Date of experience: December 16, 2022
My experience was great. Everything arrived quickly and in perfect condition
They had what I wanted
Date of experience: December 15, 2022
Loved the dress! Shipping was fast and I received my order in a very timely fashion.
Love the assortment of alternative clothing.
Date of experience: December 15, 2022
Well described and fast shipping! Would buy from again!
Date of experience: December 19, 2022
Extremely happy with the products. Amazing detail and everything came on time
Love the designs etc
Date of experience: December 18, 2022
Exactly what I purchased. Good quality and fast shipping.
Nice designs
Date of experience: December 15, 2022
The experience was fast and excellent. I didn't have to use customer service.
Date of experience: December 18, 2022
Ordering was fast and easy! Love the hand warmers I got!
I saw that they sold some arm warmers I thought were really cool and hadn’t seen anywhere else
Date of experience: June 25, 2022
Excellent product I really like your accessory line
Date of experience: June 25, 2022
Love you guys
Fast shipping and packaged great
I will be back for lots more!
Selection and price
Date of experience: June 25, 2022
Everything was great. Just wish it didn't take so long to get here.
Good variety for my kids.
Date of experience: January 9, 2022
Straightforward intuitive. Quick shipping. We'll packaged
Date of experience: June 29, 2022
Awesome quality merchandise
Date of experience: January 14, 2022
VampireFreaks is an independent, family-owned business dedicated to curating the coolest goth clothing for freaks and fiends! Since 1999, VampireFreaks has been dressing boils and ghouls around the global in alternative attire. From gothic clothing to punk fashion, VampireFreaks is your one-stop-shop for all things spooky. Conjure some witchy vibez with our spellbinding housewares, haunt the streets in Tripp pants, and keep it creepy with Killstar! We’re over the moon for our customers as you can see on our store reviews! Check ‘em out to hear first-hand about our top-notch goth goodz and spooktacular customer service.