VampireFreaks has a rating of 4.9 stars from 7,622 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with VampireFreaks most frequently mention customer service, good quality, and fast delivery. VampireFreaks ranks 1st among Goth sites.
Proactively asks for customer feedback
This company responds to reviews on average within 10 days
I love seeing all the great products at great prices! I was looking for a specific item (just one thing! Lol) and I ended up with like 13 things in my cart I had to take some stuff out but they make it very easy to delete an item (I will get back to them though!) I also love the fact that they are a small business local shop! I love supporting independent businesses, as I own one as well!
This experience was one of the best in my life! I continuously got updated on the status of my order and it arrived super fast. I ordered me and my boyfriend some mystery box shirts and they ended up being so cool. I was a little nervous at first with not knowing what we were going to get but all of the shirts had great graphics. The shirts were also very soft and a little thick but still breathable. I would definitely recommend this company and will be buying more stuff in the future.
Date of experience: December 19, 2022
Thank you so much for the pen and stickers! Bag was great!
Great deal and price
Date of experience: June 29, 2022
Great deal! Loved shirts chosen for mystery box. Even received a free bag.
Unique styles
Date of experience: December 18, 2022
Quick and fast service. Too many choices. Check out was smooth.
Promotion deal
Date of experience: June 28, 2022
Love shopping online. It's quick, convenient and private.
The additional 20% off clearance. I got another Furry Bones for my collection.
Date of experience: January 7, 2022
Everything was smooth. Had exactly what I was looking for.
Date of experience: July 29, 2021
Site was easy to navigate. Package arrived on time and in excellent condition. Thank you so much
Date of experience: December 19, 2022
Super easy to work with and quick! Would buy from them again :D
Date of experience: July 20, 2021
Amazing product and fast shipping, includes many extra items that are very cute
I was looking for good goth clothes that are not too over the top
Date of experience: June 28, 2022
Hassle free transactions. I've become a return customer. Already 3 orders in less than 1 month.
Hassle free & clear communication about a size exchange.
I am very into the style of items that they sell. Also have been coming to this site for years but finally ended up purchasing items.
Date of experience: July 21, 2021
Return customer. Service is great and fast!
Date of experience: July 16, 2021
Quick shipping will be ordering more products. Very pleased with quality of material used.
Date of experience: June 28, 2022
Father's Day gifts. He loved them, items came super quickly
Spooky stuff for my spooky love
Date of experience: June 27, 2022
The order was delivered as promised. I am extremely satisfied with my purchase. So cute!
Recommended by a family member.
Date of experience: June 28, 2022
Positive and received exactly what I wanted. Excellent quality.
I have never ordered from VampireFreaks before, and wanted to get something new that I thought I would enjoy.
Date of experience: December 19, 2022
Quick and easy transaction with great products. I might need back!
Date of experience: July 20, 2021
Shopping experience was excellent! My niece loved the pants
My niece’s birthday gift
Date of experience: January 11, 2022
My niece’s birthday gift
Date of experience: January 4, 2022
Found what I was looking for quickly. Thank you. -Alex
Needed goth boots.
Date of experience: January 14, 2022
Loved the little extras i almost accidentally threw out
Had an image close to what i was looking for
Date of experience: June 30, 2022
Nice selection of stuff, easy to look through products and buy things
Date of experience: January 14, 2022
The ordering process was really easy. Received my items in a timely manner.
Amazing products you can't find any where else.
Date of experience: June 30, 2022
Great! I love shopping on the website because of its styles.
I love the style.
Date of experience: July 23, 2021
I love the style.
Date of experience: July 11, 2021
They have everything I look for when it comes to clothing and accessories
Date of experience: January 17, 2022
Date of experience: January 16, 2022
Love u vampirefreaks your store is amazing and i'll definitely be buying from here again :)
Bc they are awesome
Date of experience: January 17, 2022
The clothing was very attractive and my size
Date of experience: January 17, 2022
Great customer service and products! Very happy! Thank you!
Date of experience: July 24, 2021
Quick, and easy to find what I wanted. Customer service was also very nice.
Date of experience: July 29, 2021
Date of experience: July 16, 2021
VampireFreaks is an independent, family-owned business dedicated to curating the coolest goth clothing for freaks and fiends! Since 1999, VampireFreaks has been dressing boils and ghouls around the global in alternative attire. From gothic clothing to punk fashion, VampireFreaks is your one-stop-shop for all things spooky. Conjure some witchy vibez with our spellbinding housewares, haunt the streets in Tripp pants, and keep it creepy with Killstar! We’re over the moon for our customers as you can see on our store reviews! Check ‘em out to hear first-hand about our top-notch goth goodz and spooktacular customer service.