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VampireFreaks has a rating of 4.8 stars from 7,155 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with VampireFreaks most frequently mention customer service, good quality, and fast delivery. VampireFreaks ranks 1st among Goth sites.
Proactively asks for customer feedback
This company responds to reviews on average within 14 days
11,199 reviews
I love seeing all the great products at great prices! I was looking for a specific item (just one thing! Lol) and I ended up with like 13 things in my cart I had to take some stuff out but they make it very easy to delete an item (I will get back to them though!) I also love the fact that they are a small business local shop! I love supporting independent businesses, as I own one as well!
This experience was one of the best in my life! I continuously got updated on the status of my order and it arrived super fast. I ordered me and my boyfriend some mystery box shirts and they ended up being so cool. I was a little nervous at first with not knowing what we were going to get but all of the shirts had great graphics. The shirts were also very soft and a little thick but still breathable. I would definitely recommend this company and will be buying more stuff in the future.
Absolutely love this brand they never disappoint. The quality of the products is just top tier. Also fast shipping in my personal opinion. Never had an issue from buying from them
I tried it out one day really loved the product and have been buying from them every since. Absolutely love the mystery bags and the clothes. Like I said I can’t get enough of this brand
Very good extreme good so good in fact that i would say it's good good bag good hoodie good work guys
They got a cool style
Easy to buy. Tracking was great. Receiving was great. Will buy again and recommend.
Great products at great quality
My experience was really simple and easy. Everything went smoothly, package arrived on time. Couldn't ask for too much more.
Best deals.
The sweater feels amazing! Definitely using it more for fall/winter!
Love it! Bought for a Christmas gift! Quick shipping and fun stickers added!
Gift, advertising
Awesome shop! I got exactly what I asked for and in a really quick time!
There’s not a lot of stores that sell the perfect Halloween style all year long!
I love both items I purchased - amazing to see something in person that looks as good as it did online. And the packaging made sure I received it in perfect condition. Thanks!
From the ads I saw on Facebook.
My experience was good, everything arrived on time & in good quality :)
I just like the products, I think they're cool
No issue. :). Will recommend my friends check out your site have good deal as well as well
Bc I love their style
I was looking for a tumbler for cold coffee and fell completely in love with this one when I saw it. I couldn't order it fast enough. Then...it arrived. The graphics are so cool and creepy! Love it all the more! Highly recommend getting one.
Found VampireFreaks through a Google search and my 55-year-old Goth heart fell in love.
I like the clothes, but all of their leggings are made from the same very thin material. It is basically see through. I almost wore them in public and had I done that everyone would've seen my bum🤦I was going to my dentist and my boyfriend thankfully stopped me on my way out the door. $36 for see through leggings is ridiculous. Their joggers are well made, but they advertise things as mens and women's sizes, but everything that isn't skin tight (like dresses or tank tops) is actually unisex and their sizing charts are misleading. I ordered mediums for everything because that's what I am in women's (and it was all advertised as women's), but it was all huge because they were actually unisex sizes. I was able to return most things and exchange for smaller sizes. Except for the see through leggings, since I tried them on I can't return them even though they're see through. I hope I can find an art project or something to cut it up and use it for. Sometimes it takes quite awhile to hear back from customer service, but they did eventually respond after about a week and a half or so.
I sent them multiple messages about multiple problems and it definitely takes them at least a week to get back to you.
It's hard to find quality dark clothes. They did have some gems that are now my favorite pieces of clothing.
Great experience thank u currently brushing my teeth writing this
Quick shipping and high quality items! Only wish i could exchange items if unworn but the packaging was tossed but oh well lol
I like that all my favorite brands are in one place
The wife utterly loves the bag, thank you VF. I will be ordering again.
- Raz
I had a profile on your website once upon a time ago, and thought I should help support your business. I'm grateful you guys supply gothic gear and wear!
Easy to purchase and came when expected. My order was everything I wanted and expected from the site.
It got delivered pretty quickly which is always great. The shirt is perfect and exactly how it looks in the picture (my new favorite shirt).
Lots of cute things on there that lean more towards the style I’m going for.
Good experience. Product arrived as advertised. No complaints!
Selection was in the wheelhouse of what I was shopping for.
VampireFreaks always delivers excellence! Perfect!
I choose VampireFreaks because they are worth every dollar amount, excellent service!
The order arrived in a timely manner and I adore my items! I found the site easy to use and check out on and will definitely shop here again in thee future.
A cool selection of things that are my style and for gifts for friends with similar taste. The prices are also fairly reasonable.
I love the shoes so much. They came fast and with no issues. I will definitely buy from here again.
Love the selection. Lots of great shoes and purses!
So far so good. I just ordered a purse and am now going to check out your shoes.
Saw an add and liked the stuff y'all sell
Fast shipping, good quality tank top! Just wish the design on the tank top wasn't that thick plastic coating. Hoping it softens in the wash
The shopping was very easy! The payment was very easy! The products were cool and made from nice materials! The sizing was spot on and the overall experience was nice the shipping was on point and updates were available asap.
The designs are cool
That perfect, i have my plush and the little gift, i love it! I hope much plush come soon in your store
I loved the mystery bag! The shirts are so comfy and the bag they came in was awesome too!
It's American run and had always been my go to for online goth splurges
I absolutely love my dress! It'll be perfect for my bridesmaid dress for my best friend's Halloween wedding. The checkout was smooth and the shipping was quick!
I remember your company as the go-to place for goth style awesomeness when i was in middle school in the early 2000's and when I realized you were still in business, I knew I had to order from you! I've got my eye on a pair of boots I hope come back in stock <3
Quality products and great customer service. Love the styles and constant change of merchandise available.
Love the designs
Never had an issue with delivery. Love the products so much. Worth it!
Gain trust and grow your business with customer reviews.
VampireFreaks is an independent, family-owned business dedicated to curating the coolest goth clothing for freaks and fiends! Since 1999, VampireFreaks has been dressing boils and ghouls around the global in alternative attire. From gothic clothing to punk fashion, VampireFreaks is your one-stop-shop for all things spooky. Conjure some witchy vibez with our spellbinding housewares, haunt the streets in Tripp pants, and keep it creepy with Killstar! We’re over the moon for our customers as you can see on our store reviews! Check ‘em out to hear first-hand about our top-notch goth goodz and spooktacular customer service.
