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VampireFreaks has a rating of 4.8 stars from 7,155 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with VampireFreaks most frequently mention customer service, good quality, and fast delivery. VampireFreaks ranks 1st among Goth sites.
Proactively asks for customer feedback
This company responds to reviews on average within 14 days
11,199 reviews
I love seeing all the great products at great prices! I was looking for a specific item (just one thing! Lol) and I ended up with like 13 things in my cart I had to take some stuff out but they make it very easy to delete an item (I will get back to them though!) I also love the fact that they are a small business local shop! I love supporting independent businesses, as I own one as well!
This experience was one of the best in my life! I continuously got updated on the status of my order and it arrived super fast. I ordered me and my boyfriend some mystery box shirts and they ended up being so cool. I was a little nervous at first with not knowing what we were going to get but all of the shirts had great graphics. The shirts were also very soft and a little thick but still breathable. I would definitely recommend this company and will be buying more stuff in the future.
No issues. Everything was absolutely perfect. Delivery was fast too
Friend suggested it
Very pleased with my purchase! Shipping was fast, and the item quality is fantastic! Will definitely order again.
Price, and the design of items available
The ring is gorgeous, perfectly sized, and arrived shortly after I placed the order.
My umbrella is stunning! I love it! Just the right about of shade for this ghoul 🖤
Bc they are my style!
Lovely and absolutely amazing! Best quality and always so sweet. Sadly had to pay pricey extra fees once the package was already shipped but that's completely out of your control!
Lovely brand <433
This is a great site to shop a bunch of different gothic brands.
Killstar gives you the run around on credits when you do not receive your order.
Product is amazing! I am very happy with what I ordered. So excited for the next order I place!
Good, as usual. Good prove. Fast shipping. Well-packaged.
Facebook ad. Have bought from many times in the past. Always a good experience!
Always shipped fast and accurate. If there's an issue, they resolve quickly and hassle-free.
Return shopper. Good prices.
Great experience, shipped out same and was at my house within a day or two.
Good packaging and quality products. I love my new decor pieces!
Goth and spooky decor available all year.
Fun online shopping! Affordable nic naks. Delivery was standard but good. Everything was perfect!
Creepy cool stuff
My experience was pleasant as always. I didn't have any trouble navigating the site.
I like the products and aesthetic
The boots were wonderful and purchasing them was a total breeze. Really loved the goodies!
They had the best looking boots of the style I was looking for
Very satisfied and happy with my purchase.
Ordering was fast and simple. Will be Ordering again!
Great customer service and friendly staff.
Cool products.
Once I placed my order, it got here relatively quickly, was dropped right at my house, and was packaged really nice! Everything came perfect. Would buy again.
Looked cool.
Overall really great service and the boots are and look amazing everyone that I've come across while wearing them has been giving me compliments left and right
I saw these boots and i was like those look unique so I said I'm getting those as my new boots cause I needed new one's and they were so worth it
The t shirts I ordered seemed to be a different material than the previous ones I loved! But still good quality and priced well. I am happy with my purchase thanks
Still have not heard back from customer service. I would love to wear my pants I ordered but they are too large and I cannot get ahold of someone to exchange for another size.
Still have not heard back from customer service. I would love to wear my pants I ordered but they are too large and I cannot get ahold of someone to exchange for another size.
Lowest cost
* VampireFreaks attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Shopping was good and order was good. Free shirt was a plus so also good.
Love the style
Shelf came assembled, which was nice. It's also more spacious than I thought it would be so it'll be perfect for the wall. The glass trinket box is super cute and a nice addition to the counter.
They had what I was looking for at a nice price and good rating.
Looked like 90% accurate I was gonna get another sweater later on that looks cool.
For the delivery time it was worth it also it came with a free cook looking pen.
I saw a cool hoodie my gf showed me from it
Came as expected, purse is beautiful! No issues to report, all went well
Cool creepy stuff that I can’t find anywhere else really
Excellent fast shipping and they always have new items in stock
I chose them because they have all kinds of brands to buy from even ones I didn’t know existed and so I’m able to buy from those and I love everything I get.
Prompt shipping, everything arrived in good condition:-)
Very pleasant experience and I like their products! I've ordered both clothes and accessories from them.
Because of the goth items available.
I have always received merchandise of high quality from VampireFreaks and my most recent purchase did not disappoint! Being a gift for my partner, it looks fabulous on him and I don't regret making this purchase one bit!
VampireFreaks are one of my favorite alternative brands :)
Gain trust and grow your business with customer reviews.
VampireFreaks is an independent, family-owned business dedicated to curating the coolest goth clothing for freaks and fiends! Since 1999, VampireFreaks has been dressing boils and ghouls around the global in alternative attire. From gothic clothing to punk fashion, VampireFreaks is your one-stop-shop for all things spooky. Conjure some witchy vibez with our spellbinding housewares, haunt the streets in Tripp pants, and keep it creepy with Killstar! We’re over the moon for our customers as you can see on our store reviews! Check ‘em out to hear first-hand about our top-notch goth goodz and spooktacular customer service.
