VampireFreaks has a rating of 4.8 stars from 7,150 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with VampireFreaks most frequently mention customer service, good quality, and fast delivery. VampireFreaks ranks 1st among Goth sites.
I love seeing all the great products at great prices! I was looking for a specific item (just one thing! Lol) and I ended up with like 13 things in my cart I had to take some stuff out but they make it very easy to delete an item (I will get back to them though!) I also love the fact that they are a small business local shop! I love supporting independent businesses, as I own one as well!
This experience was one of the best in my life! I continuously got updated on the status of my order and it arrived super fast. I ordered me and my boyfriend some mystery box shirts and they ended up being so cool. I was a little nervous at first with not knowing what we were going to get but all of the shirts had great graphics. The shirts were also very soft and a little thick but still breathable. I would definitely recommend this company and will be buying more stuff in the future.
Watched the shoes I wanted for a good minute, eventually went on sale and I snatched them up. Delivery was a standard time, arrived in perfect condition.
I've been aware of the site since it was a dating site. It has memories attached so I continue to support
Great merch. Easy site to navigate. Saw a dope shirt that I've gotten many compliments on. Great quality. Great artwork. Big fan of the Punk style and this shirt just fits my vibe.
Great artwork that just appealed to me
I was very pleased with my order. It was professionally put together and even the designs on the plastic wrapping and extra gifts just made this order extra special. Vampirefreaks also emailed me constantly to let me know when my package should be arriving. 😊
You have a range of goth clothing that I really like.
The product that I had wanted wasn't in stock when I had originally wanted it so I set up the email notification for when the product was back in stock and was able to place and receive my order smoothly
I was sent a link by a coworker
User interface wasn't too difficult to navigate through. Customer service is top notch to the point most of not all of their products ends up in the most pristine condition upon arrival so I think it's safe to say that VampireFreaks is amazing.
It was a pleasure doing buisness with Vampire Freaks. My first haul was amazing! From this day forward my choice for exquisite taste in dark attire will be Vampire Freaks. Outstanding service and insane sales all the time. Thank you VF and keep the underground movement undead!
Ultimately it was the tremendous dedication Vampire Freaks has for their loyal customers and just to be clear I'm irreversibly sulking in the dark bleakness of humanity.
It was a little difficult to find what I was looking for. I didn't know the exact name of the item and even putting in something to narrow it down didn't help. But the customer service was BEYOND top notch. It was SUPER easy to be notified when the culticorn was back in stock and order, I was thrilled to be able to track it. Everything was fantastic.
I didn't feel like I was talking to a stiff person, but a person who cared. It felt personal; like I was talking to a friend.
I saw something I fell in love with on an IG ad and wanted SO badly. I have never heard of VampireFreaks, and browsing through this site I have found other things I might buy. Nice stuff is on here.
Made my first purchase with them in June 2024. Shipping was fast! Purchased 2 mens shirts and the quality was amazing! Shirt material was soft and durable. Prices are great! We have already placed our second order (July 2024) and will definitely buy more!
Out of all the Alternative/Goth clothing sites we looked at VampireFreaks had the best selection and prices.
Found a cpl candle stick holders that I couldn't live without and ordered them from shop. Good experience and shipping was fast. Super happy with purchase!
I am really happy with my shopping experience with Vampire Freaks. I ordered from the UK, it was a smooth and quick process.
I bought the Floriography Victorian Hand Harness, and I love it. It's so pretty and I compliments many outfits. I am very pleased with the quality.
I also liked that the order came with a couple of stickers and a little wrist band, that was a really nice touch!
I chose Vampire Freaks because they had a unique piece that I wanted. Their shipping info was clear and reading other reviews helped me make my decision.
Every time I've had an issue, which is rare, I've received incredible customer support! The product is fantastic and high quality! I recommend VampireFreaks.
The merchandise is very unique.
VF is always easy to navigate for an exceptional shopping experience! The merchandise is high quality and fun to wear!
Awesome products!
Dimensions listed were accurate and item came perfectly! The bag can fit a LOT including my laptop, charger, mousepad, mouse, sketchbook... plus has a decent amount of pockets around too:3
The sizing chart was inaccurate and the suit, although lovely, didn't fit and I didn't even have to try it on to be able to tell. Unfortunately you guys have a policy to not accept bathing suit returns, so I took the suit to a consignment shop and hope I'll get maybe 50%, if that, of the over $100 I paid for the first bathing suit I tried to buy myself in over 5 years, for this very reason. Sadly won't try buying anything sized, if anything at all, from this site after this experience.
I will say when I called, the person I spoke with was really kind and understanding, while communicating policy. Nothing against the company, but I personally don't match the sizing charts and can't afford purchases like this.
It appeared I found a site to fit my aesthetic as well as have clothes for someone like me, who is tall and midsized.
* VampireFreaks attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Always a good experience with this company. Never have any issues and products are always amazing. I will order again as I have many times before. Thank You.
They have stuff i like that I can't find anywhere else. And I like to support smaller businesses. Their people are always great.
The buying process was smooth and my order got to me pretty quickly. There were no issues. I absolutely LOVE the tumbler, it's the best one I've ever owned.
I was a goth kid and I grew up loving vampires. My friend actually sent me an Instagram post from the official page and I had to try it out.
Ordered the leggings in a medium since that is what I am normally, but alas, they didn't fit like I wanted and gave them to my friend. Overall, they are great leggings and true to measurements.
New place to try out.
Shopping with VampireFreaks was incredibly easy! Information and sizing was detailed so I was able to find exactly what I need, and knew how to order a size that would work perfect for my body shape.
The item I wanted is a Restyle belt. This company is from Poland and shipping to the US was almost as much as the item. I was heartbroken that I couldn't get it until I saw VampireFreaks sells Restyle items! They ship from Pennsylvania so getting it here to Ohio was a fraction of what the Poland shipping cost.
Great and fast shipping. My jewelry was packaged so well! I was initially worried about the quality on some of the jewelry, it just seemed like they might be flimsy, but my worries were completely unfounded. Absolutely will buy again
I will be ordering again. I got my kids, myself, and husband shirts. They are amazing and I got the Edgar Allen poe purse because I love Gothic American horror literature. It is just a standard zip bag with no pockets, which I love!
The style is 100% me.
Beautiful quality and was exactly how it was shown in the pictures. Finally have a size that is wider for optimal shade in the summer sun it was exactly what I was looking for! Putting it away in the small carry bag is not too difficult and the material is made strongly for such a purpose, the little laced bag was a great touch and I really like it.
For the style!
I love everything I get from VF. Their customer support is also amazing, the exchange process was very simple and i received my replacement faster than i expected!
the support team was prompt, the exchange process was very simple and i received my replacement faster than i expected!
They fit my vibe/aesthetic
I've never had any issues with my vampirefreaks orders, they have always arrived safely and swiftly, even though I live in Europe
Super happy with their service!
I used to have a profile there, and buying something makes me feel nostalgic, plus they have some unique things I don't see in europe
Excellent. Been looking for bat car air fresheners and they have them. I will continue to order them. Lovely cinnamon scent
I want the bat clock next.
Cool products. Things I LOVE
I love my new wallet and I was very impressed with the quality and how fast it came. I will happily be buying from you guys again and recommend to others.
I love vampires
This was the first time I've bought anything from VampireFreaks. I'm glad I took the chance! My order arrived quickly and was better than I had imagined! Thank you!
A friend recommended it
VampireFreaks is an independent, family-owned business dedicated to curating the coolest goth clothing for freaks and fiends! Since 1999, VampireFreaks has been dressing boils and ghouls around the global in alternative attire. From gothic clothing to punk fashion, VampireFreaks is your one-stop-shop for all things spooky. Conjure some witchy vibez with our spellbinding housewares, haunt the streets in Tripp pants, and keep it creepy with Killstar! We’re over the moon for our customers as you can see on our store reviews! Check ‘em out to hear first-hand about our top-notch goth goodz and spooktacular customer service.